1outlets.com

Although my order was not sent successfully 2 times, but the support team did a good job by informing me and tried their best to find the stuff... finally. Thanks a lot.

Staff is very responsive to my emails which gives me the assurance that my order is being monitored. A shorter duration for the delivery would be great.

I enjoyed shopping on the website while looking for the product of choice. I really like the design of your website but if I can suggest something then that'd be to make the website design more appealing or modern.

This is my first time to purchase from this website... and they did great! I was not expecting much but the product came on time.

Thank you for your quick response to the refund process, and keep me posted by email for the latest status. The most make me satisfied is I received your call earlier, that you are so kindful to ask me to check up my bank account of the refund. At last, I hope you can check the supplier accountability more carefully next time, to reduce things like this happen again. Hope to have other shopping experience in your store next time.

My procurement order was cancelled because the required items were out of stock. Refund was made accordingly by the Support team. Thanks to all the team members, especially Jarah, Hanna, Lucy, Milana, Mandy and Tracy!

Easy to use and good follow up from the customer service. The only thing to suggest is that, if the delivery can be quicker than merrier.

I ordered a stovetop smoker and smoker wood chips from this website. Although there was a problem with the manufacturer in the area of fulfillment, the customer service folks were fantastic in handling the situation and they processed my refunds without a hitch. Honest folks who followed up very closely with me. Special mention to Jarah who made the buying experience a very great one despite the non fulfillment of my orders.

The items I purchased couldn't be shipped to me due to some unknown reasons unfortunately. But at least I got to receive an explanation and refund. Hope my next purchase would be smoother.

Overall, I am happy with my purchase. Still, I think the searching experience and interface could be better.

I received my order after more than 3 months. Fine Products but take long time to receive. The support is good. They try to help me track the order.

Excellent after sales support and most importantly free shipping worldwide. Advantages for buyer for small and low value items.

Received my goods in a perfect condition, just took a bit longer then expected and i needed to pick my parcel up from the post office, it wasn't delivered to my house.

I purchased an electronic device, but needed a refund because of voltage conflict with my country. The team was very helpful in cancellation and following up on my refund.

Nice website, they have very good varieties of toys with an affordable prices and good quality.
I have made one order only and my experience was great but the order took one month for delivery but that's totally fine and definitely I will order more.

Although my order has not been successful, the customer service assisted me very well and kept on updating me with my refund.

My orders were cancelled by the sellers. These sellers should not have posted if they are out of stocks or unable to deliver.

As we all know with this pandemic it has given us all a lot of grief and i fully undestand your conserns and no blme on your side.as the order was not excecuted to follow up on ones order

The staff was very helpful in arranging refund for me. The website should take off all the product from the website when there is no more supply.

I understand the demand of masks is extremely high due to the current situation. The client services team has been checking closely with the supplier and keeping me update. Though the supplier cannot deliver, appreciate the client services team perform in professional way.

Your staff did a great job! They response email within 1 day. Also they gave me a phone call to confirm the refund which make me feel comfortable.

They have given back my refund although it's not the full amount. Better than nothing. They always communicate and assure my refund will be given back.

I ordered 10 packs of Seeds of Change precooked organic rice. It took long (about 6 weeks) to arrive but it came about the time it estimated to arrive, and the price was good with free shipping so I have no complain. I don't mind ordering again.