• 1Day.co.nz

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Overview

1Day.co.nz has a rating of 1.54 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1Day.co.nz most frequently mention customer service, live chat, and phone number problems. 1Day.co.nz ranks 795th among Discount Shopping sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    8
  • Quality
    10
10
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I wish I would have read reviews and the customer service is awful!
How would you rate 1Day.co.nz?
Top Positive Review

“First 1 day purchase (Sheffield Air Fryer)”

Ross P.
12/22/20

After seeing some reviews of 1 day I must admit being a little nervous but it all went well. Very helpful chat before I paid, delivery in the time frame specified along with tracking info provided beforehand and item arriving in good time and undamaged and exactly as advertised. Not sure why some people seem to have trouble but all for me and a great price as well:-)

Top Critical Review

“Do not meet obligations under CGA”

Marty S.
10/16/22

Fault with a cable for a swann security camera system. Would not meet obligations under Consumer Guarantees Act to replace the cable. While in general the product itself was fine apart form one fault, don't expect any help if you have problems with a purchase. They will give you the run around. Not recommended at all.

Reviews (127)

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Reviews that mention popular keywords

customer service (21)
Thumbnail of user rossp86
1 review
0 helpful votes
December 22nd, 2020

After seeing some reviews of 1 day I must admit being a little nervous but it all went well. Very helpful chat before I paid, delivery in the time frame specified along with tracking info provided beforehand and item arriving in good time and undamaged and exactly as advertised. Not sure why some people seem to have trouble but all for me and a great price as well:-)

Thumbnail of user dannyb164
1 review
0 helpful votes
February 22nd, 2019

I have been using this store a number of years now and in all my dealings they have been excellent.
Yes sometimes it takes longer to get your items but they state this.
The bulk buys I absolutely love and these products also have been excellent.
They are Definitely worth 5 stars from me.
Do your research on the products and you won't be let down.
I recommend this store to everyone.
Thank you 1day sale
Best regards Danny

Thumbnail of user markl784
2 reviews
3 helpful votes
September 11th, 2019

I ordered an Everis Action Camera and it arrived within 2 days in pristine condition all working fine. Confirmation of order via email, tracking service, follow-up email with $10 voucher all fine and dandy!... Was just gonna jump onto facebook to msg my cousin in the UK - with similar online business - suggest he check out 1-DayNZ concepts etc. and 'cause of my so far so "good experience", also that I like the way 1-Day operate. However, now that I have been reading all these reviews I will hold-off on the recommendation till a later date!

Tip for consumers:
Give it a shot! Proof of the pudding is ALWAYS in the eating. If ur a newbie and and tentative and want low risk: I suggest you avoid any fragile goods that may get damaged in transit

Products used:
Action Camera. Item was light-weight and well packaged and protected all round. I WILL order again!

Service
Value
Shipping
Quality
Thumbnail of user valeriem182
1 review
3 helpful votes
October 22nd, 2019

Crap service on missing delivery - no-one can tell me where it is. Keep passing the buck that it is the freight forwarders problem. I paid the money to 1-day I would expect them to sort it out. Been waiting 3 weeks so far and still haven't received goods that I paid over $200 for. Have to repeat myself to chat online everytime to someone different - lots of promises to follow up and update me but never get anything

Thumbnail of user suem382
1 review
0 helpful votes
March 9th, 2019

Ive brought a lot of items off 1 day. 99% of items where AOK
I haven't brought phones or tablets though.
Brought a homecast dongle couple of weeks ago... couldn't set it up for love nor money... emailed 1 day and miney being credited in next 5 days. Great.
Nothing to complain about over this way

Thumbnail of user iunvvi
1 review
0 helpful votes
September 5th, 2019

Was a bit skeptical about ordering the phone due to the really good price and the bad reviews of 1 day refurbs, but the phone came earlier than expected and had no cosmetic damage and has been working perfectly since arrived, would recommend (iphone x btw) 4/8/19

Thumbnail of user jackier145
1 review
1 helpful vote
January 25th, 2019

Twice I have had to contact 1day customer service due to an item being damaged in transit and another due to an item not working as it should and both times they have replied straight away with an adequate solution. From my experience their customer service has been great.

Thumbnail of user amym156
1 review
0 helpful votes
November 30th, 2016

I received a faulty product that unfortunately couldn't be replaced. 1-Day were extremely fast in getting back to me, gave me a full refund and allowed me to keep the faulty product. Great service received.
I have never previously had any issues or faults with other products I've bought so can highly recommend 1-Day.co.nz

Thumbnail of user kathleeng27
2 reviews
0 helpful votes
January 16th, 2017

1day sale is a great websitefor awesome deals that go for 24hours. I get their emails everyday and cant wait to open them! Ive bought fantastic products from them, including outdoor furniture, a shark vacum cleaner that was $400 cheaper than as seen on tv. I love this site; great quality, superb prices and prompt delivery!

Thumbnail of user jonom2
1 review
0 helpful votes
March 9th, 2017

I've been using this website for the last couple of years and have had no problem. Everything from a TV to a house.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amyees
1 review
1 helpful vote
December 31st, 2018

I recently brought a ue boom 2 for pretty much a third of the price and thought surely it was a scam because of the reveiws I read after... but i got it in the mail only a week and a half later and was so thrilled! Completely legit, brand new product and I am so happy with it. :)

Thumbnail of user derekc6
1 review
2 helpful votes
January 1st, 2012

I have been a 1-day customer since I discovered the website about a year ago. I have always found them to be quick with delivery, items are as explained and there are some great deals on the site. The only thing I would say is just be careful with some of the unbranded items, they are good but some people often complain because the $20 item isnt as good as a $200 item. I have only had one problem with a product from 1-day who was sure to give me a refund in less than 2 working days no questions asked.

Thumbnail of user bryons10
1 review
0 helpful votes
September 23rd, 2016

The key team members with 1Day Website of Utah are both professional and responsive. On two different occasions I have had the Ogden -based team of Brad Jorgensen and Eric Brandley help in the design of two book covers. The books, Dry Blood Springs and The RISE of Dry Blood Springs. Author Bryon Saxton

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About the business

1-day.co.nz, Where value is just a click away every midday! Sign up to receive the emails to never miss a deal - incredible daily savings on desirable products.

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