• 1Day.co.nz

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Overview

1Day.co.nz has a rating of 1.54 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1Day.co.nz most frequently mention customer service, live chat, and phone number problems. 1Day.co.nz ranks 793rd among Discount Shopping sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    8
  • Quality
    10
10
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I wish I would have read reviews and the customer service is awful!
How would you rate 1Day.co.nz?
Top Positive Review

“First 1 day purchase (Sheffield Air Fryer)”

Ross P.
12/22/20

After seeing some reviews of 1 day I must admit being a little nervous but it all went well. Very helpful chat before I paid, delivery in the time frame specified along with tracking info provided beforehand and item arriving in good time and undamaged and exactly as advertised. Not sure why some people seem to have trouble but all for me and a great price as well:-)

Top Critical Review

“Do not meet obligations under CGA”

Marty S.
10/16/22

Fault with a cable for a swann security camera system. Would not meet obligations under Consumer Guarantees Act to replace the cable. While in general the product itself was fine apart form one fault, don't expect any help if you have problems with a purchase. They will give you the run around. Not recommended at all.

Reviews (127)

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Reviews that mention popular keywords

customer service (21)
Thumbnail of user samanthas612
1 review
0 helpful votes
October 26th, 2020

We found 1day from trademe and decided yo go through the provider because this larger size item was not listed. Payment was easy, and i received an email notification with the id and confirmation of a 4-6 day delivery time. I did not receive an email confirming the item had shipped, which would have made this a 5 star review. However a prompt webchat was able to provide me with the tracking number and the item arrived the next day. The item was packed securely and seems fair/good quality for the price. Getting the basics right is so important, and you nailed it 1day! Can't wait to get in there!

Service
Value
Shipping
Quality
Thumbnail of user glens106
1 review
0 helpful votes
July 13th, 2020

I bought some $#*!eys original work pants, the shipping was a little slow taking approximately 2 weeks (i got multiple pairs and they were shipped separately). They were half the price of those pants anywhere else in NZ but all the pairs i got were sized slightly differently to my other pants which were meant to be the same size. A quick google showed this size thing might be a problem with $#*!ies but i still found it suspicious that the 4 pairs i ordered would be sized incorrectly compared to my other $#*!ies and other brands of pants.

Thumbnail of user tuim
3 reviews
4 helpful votes
February 2nd, 2016

I have bought many items from 1 day.co.nz
"At cheap as prices" and have had only 3 items not delivered in time frame given but 1day has always replied quickly and sorted issues fast with either full refund or shipping another item. Will shop there again and again.

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About the business

1-day.co.nz, Where value is just a click away every midday! Sign up to receive the emails to never miss a deal - incredible daily savings on desirable products.

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