AA Motorcycle Shipping has a rating of 4.7 stars from 2,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AA Motorcycle Shipping most frequently mention customer service, great job, and perfect condition. AA Motorcycle Shipping ranks 10th among Shipping sites.
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Was great and quick, got the watch my bike cross the country. The only issue I had was that it crossed the entire country in 3 days, and arrived in phoenix, they then told me it would take another whole WEEK to the deliver it ONE HOUR away from phoenix. I thought this totally unnecessary, so I arranged to pick it up, which they made nice and easy, and my bike made it safely. Other than that no complaints :) great job guys!!!
Predictably positive and helpful initially. Fair price. Prompt pickup. Delivery was 10 days later than initially stated. Rude staff on multiple phone calls when I tried to determine the status. Web tracking info inaccurate. Bike delivered in fine condition. Pickup and delivery staff friendly and helpful.
Why can't I put things in the saddlebags for my brother? It did get to Florida right on time. My brother is happy so all is well. Thanks.
I will have to wait and see. The gentleman on the phone said they should be able to pick up soon and drop off. So, if everything goes according to plan, I'll definitely recommend or give a great review to BBB or wherever.
With no confirmation of date for pick up, this site leaves me concerned as to whether or not the date can be met. How do I know when a truck will arrive? And delivery made? This part is a bit lacking.
Also, my bike has an alarm system that requires the key fob be with the bike during transport. Otherwise, the alarm will keep triggering while the truck is moving. This will run the battery down and most likely irritate the driver.
Discounted price was $830 +$50 extra for actual value, would expect $880 cost.. is the rest tax? Good to add on screen..
Bike was delivered in a box truck and it was laying on its side against some boxes when they opened the truck. No damage, thank goodness the truck was filled to the brim with boxes for another delivery
Note: I wasn't happy at all with tge upgrade features and the fact it sat in Anaheim for a week. Only for tge order to be dropped after a few calls to find out my it wasn't already delivered.
Please be careful with my bike . This was actually pretty easy to do thank god because I'm not very good on a computer or phone
To early to be asking for feedback. The ordering process itself was very straightforward, thank you.
I am a repeat customer. I have had good experiences so far and look forward to continuing using AA motorcycle. Thanks
Delivery was made on date that was estimated and the delivery driver called ahead of time to notify me he was on the way to my house.
Order was quick and easy. I was able to call with questions, and those were answered quickly as well.
Why are you asking for a rating before the cargo is delivered. I can't accurately gauge a proper rating.
The website could describe the pickup date a little better so consumers could understand better. However, the people on the phone were very helpful.
I would have liked to use Discover to pay with, but I happen to have AMEX also. Everything else was good.
Thank you a lot for the service you provided to me. I will use you and refer you again if I need to.
A little slow and the tracking tool was broken for a week, but the service was as advertised and the bike arrived unharmed.
Cost is great but I am concerned that my bike will not get here in time and that it will have scratch's and scrapes and it will not be covered?
All good so far. Someone also answers phone quickley when making an inquirey which is good. Still no link to transport company to cordinate pickup.
Was hoping to get a partial refund whereas I dropped off the bike at the terminal instead of having the driver pick it up.
I was not pleased that it took almost THREE WEEKS to just pick up my bike... I talked to three people that were not very nice. Finally I got Debbie and couldn't have been happier, she took care of my issues of picking up my bike, kept in touch with me throughout the entire process until delivery.... Debbie is the only reason your company is getting a decent review. Personally, the other people that I talked to should be fired.. I do not like be hung up on and lied to. Hire more people like Debbie and you'll be #1 in customer service.
Im hoping I will be able to submit a Post experience survey . So far the experience has been pretty good.
Hope You Guys Can Get My New Bike On Friday. The Guy Your getting this bike from ships a lot of bikes monthly. Thgis could be a good thing for you guys.
Besides being a little dusty my bike showed up in a reasonable time frame. The guys on both ends were supper nice and provided good coustomer service. Overall great service.
Everything was good until I received my motorcycle. It appears my cell phone holder that was attached to the handle bar is missing. It is not an expensive equipment, but it shows that trusting the company was a mistake. I am going to be more careful and remove anything that can be stolen from my bike. Other than that, excellent customer service and pricing. Everyone on the phone was very helpful and patient.
On the scheduled pickup date, nobody called or showed up. They came the next morning without telling us. Wasted a day waiting at home for the pick up people. Very unprofessional.
Price is way to high! I would choose another cheaper company next time.