Overview
1-800-GET-LENS has a rating of 4.3 stars from 1,647 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner and eye doctor. 1-800-GET-LENS ranks 6th among Contact Lenses sites.
Instant Feedback
Took a little longer than expected but at least they arrived before I ran out
Great service and received my contacts within a few days with no issues at all.
Having to wait long time for delivery but overall just fine.
Great experience ordering contacts. Ease to navigate site. Wait time was longer than expected.
Great shipping came on time. I had no complaints about this order
Ordering and receiving my contacts was a breeze. Still confused on how to claim the rebate, though.
Shipping took a little longer than expected, but the contacts are right
No problem with my shipment and l have t worn these contacts yet.
So far the lenses are working. I have not experienced any complications.
Fast shipping and great prices. Would order from here again
The package arrived on time and was exactly what I wanted I'm very pleased
Easy and fast. They called my doctor for me to verify the prescription
Prices were cheaper than other places online, ordering process was easy and painless
Your processing fees are crazy. I can't get my contacts local, and not have to wait on delivery.
Got my exact prescription the wait is just a bit longer than i expected
Its a good service just make sure the number of boxes that you want are correct
Easy to navigate. Took advantage of promo deal! 😊 I had an excellent experience!
Uploading my new prescription was a breeze! Quick turnaround from order placed to front door :)
It was really easy to use and very convenient. I received my contacts on time
Business Highlights
- Brand name contacts at 50% off
- Large inventory of contact lenses
- Award winning customer service
Business History
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members