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123Stitch.com has a rating of 4.45 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. 123Stitch.com ranks 51st among Craft Supplies sites.
Best place to get your cross stitch supplies from. The owner is super responsive and all products are high quality.
*deep breath* I just got off the phone with them to inquire a second time about an order I placed in mid-December. Their website indicated the order was to arrive on Christmas Day. I figured that was perhaps optimistic but I was ok considering the season. Fast-forward 3 weeks, and I called to find out what happened with the order since I'd received nothing. They were apologetic and indicated that the distributor was out of stock and that I should receive the order in about two weeks. Ok, not ideal but fine. Fast-forward to today. I call back a little more frustrated because I realized that it has been 45 DAYS since I placed the order. The lady who answered the phone indicated as I'd heard before that they were out of stock, and that they had no idea when it would be in stock. So I think, but don't say, "Wait, what? You run a store and you have no clue when your inventory will come in?" I pressed this point and they said, this time offering a "this is how it is and I don't care what you tell me" tone of voice, that they had 135 orders, apparently of this same item, and all of them had to be filled so she had no idea when mine would be shipped. Now I'm thinking, "Wait, WHAT? You have no queueing system? No way to tell the nth person in your queue when approximately they might get their product that according to their website was effectively promised to arrive on a certain day? And how exactly is this my problem?" So I, frustrated now, push back: this is bordering on unacceptable, I need some kind of estimate. No estimate, it could be two months. And would I like to cancel. Yes please, cancel my order. In fact cancel your whole store. How do you run a business like this? So, do yourselves a favor; avoid this store for online orders. And if you decide to order you might as well mark your calendars for delivery in Nevuary of 2018 because for all these people know, that's when their orders are going to ship. I ordered from dmc<dot>com instead. Hopefully their estimated delivery date actually means something.
Best place to get your cross stitch supplies from. The owner is super responsive and all products are high quality.
My Mom found this website and shared it with me. I'm so very glad she did! I love to do so many different crafts, and 123=Stitch! Has a great selection of the items I use on a daily basis. At this point I've been shopping with this company for approximately 5-10 years and have never had a problem of any kind. I would highly recommend 123-Stitch! To fellow needle workers, rubber stampers, scrapbookers, and to crafters of all types. I give this site 5 stars for their great selection, low shipping cost, speed of shipping, and for filling orders correctly, time after time. I hope to continue shopping here indefinitely. Thank you, 123-Stitch!
Tip for consumers:
The shipping is only $3.49 no matter how big your order, so stock up!
Products used:
Weeks Dye Works floss; The Gentle Arts Shaker Threads, various fabrics to cross stitch, many rubber stamps, many ink pads, many ink pad re-inkers, felt kits, embossing powder, paper crafting dies, paper mache boxes
The products are usually discounted a small percentage and they have sales. They are very prompt to answer questions and are extremely responsive to suggestions. I know because I made one and they did something about the minor complaint immediately. It is the only place I shop unless they don't carry a particular item I want.
Tip for consumers:
Shipping may be 5-10 days, depending on how busy the shop is or whether people are out sick. Also, the US Mail has its issues these days of slow and delays with deliveries.
Products used:
I have bought fabric, patterns, threads, and various cross-stitch accessories. Their shipping is a flat rate, which is more than fair.
Once again, 123 stitch is the place to shop. A huge THANK YOU to Cherie for helping me with the fabric I wanted. It is even better than I imagined. As usual, the fast delivery across the country was very much appreciated.
Fair prices, fast shipping. I like the variety of kits you can find at this wwebsite.
If you ever need any color of thread/floss, this site has it all xD I like making friendship bracelets so I run out of colors fairly quickly. Since I don't have a car, I can't go to Michaels and buy more floss. This site offers a wide variety and for a cheap price each. The delivery arrives after a week or so.
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Cross Stitch Patterns & Kits, Fabric, Floss, Quilting, Rubber Stamps and Dies from 123Stitch.com
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