website thubmnail of 123RF

123RF

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Canada
1 review
0 helpful votes
Follow Nadine R.
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I wanted to sign up and be charged monthly so I could cancel it at any time but they charged toe whole 279$. Nos trying to cancel and get a refund is a real nightmare.

Date of experience: February 3, 2025
GB
1 review
16 helpful votes
Follow Jenny M.
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Was looking for an innocent little girl photo to make a digital edit out of. And just by typing "123rf girls" these came up. Pictures speak for themselves... read the titles and then look at how young they are.

+1
Date of experience: February 8, 2021
New Zealand
1 review
2 helpful votes
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Misleading
December 1, 2020

I topped up with 10 credits, thinking that will give me 10 downloads, for $14. After just ONE eps download, all my credits are gone! So angry. They way they present how many credits each item costs to download is not clear - it makes it look like you can buy a 10 credit 'Top Up' pack to download this image.

Total bull$#*! dark UX, shame on you 123RF

Date of experience: December 1, 2020
Florida
1 review
3 helpful votes
Follow John T.
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Was charged $12.50 right after adding my card with this site after signing up for a free trial.

Do NOT add your card to this site.

This site charges with different company names and will tell you that it was not from the site.
I will be submitting a report elsewhere.

As you can see in the image I've provided, site owner uses different company names with invalid company phone numbers to make fraudulent transactions

Date of experience: August 5, 2022
AE
2 reviews
3 helpful votes
Follow Debra B.
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I have really searched for a good selection of Stock Photo's and would really recommend the selection, the ease of use and the site in general at 123RF.
I accidentally purchased the incorrect package and Shane, not only took the time to explain what had happened, but also corrected the problem. Most companies today, just have a "just live with it attitude". I think they are great from a product and customer service perspective.

Date of experience: December 29, 2019
Hong Kong
1 review
5 helpful votes
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Seems like a spam
May 19, 2020

Actually the way they handle payments with contributors is not clear. One of my customers wanted to buy some of my pictures on 123RF. In which later I figured out I got only around 15% of what he paid. 123RF took 85%. They are not getty though with their very low traffic/sales.

Date of experience: May 19, 2020
Texas
1 review
11 helpful votes
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Buyer Beware
January 28, 2020

I was looking to purchase some images. I performed a search and found 123RF. The site on google stated "Images From Only $0.19 Each". I thought great. I picked 7 images. I needed to purchase a credit pack. So, I purchased 7 credits which was just under $11. I thought that was weird as the site said $0.19 each. I went to download the images. First was successful. Others received an error. Looking into this the site says (where you will download) that it costs 6 CREDITS PER DOWNLOAD! Feel ripped off!

Date of experience: January 28, 2020
Florida
1 review
6 helpful votes
Follow Nora H.
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Ordered a one month package back in August and it was never intended to be renewed. Yet at the end of December my credit card statement showed I have a new monthly subscription. I did not sign up and never received any email confirmation/notification of my subscription. Please stay away from this company. BBB should investigate.

Date of experience: January 1, 2020
Malaysia
1 review
0 helpful votes
Follow Aisyah A.
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I'm a graphic designer and I've been using 123rf to look for pictures for my designs for a while they have lots of good pictures but most of them are premium but now they have added way more great pictures that are available for free!

Date of experience: February 11, 2023
Malaysia
1 review
0 helpful votes
Follow loid f.
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123RF has been a great help to me as a graphic designer. The images provided in the websites are so amazing. Not just that, I could also choose a variety of subscription plans provided by 123RF. Overall, its a great websites for stock photos!

Date of experience: February 13, 2023
Kentucky
1 review
2 helpful votes
Follow Rory T.
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The photo options are fine, however, the vendor requires you to email them in order to cancel. Once you email them they attach surcharges to cancel the service. Lots of better options out there. Would not recommend.

Date of experience: May 22, 2023
Texas
1 review
2 helpful votes
Follow Max D.
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Their web site ks so confusing, it says purchase credit. My understanding is each credit is for each picture but in reality each picture has a different credit 1 credit doesn't mean 1 picture, after i purchased 1 picture they charged me 11 credit to that picture which Equals to 12$ they rip people up by their confusing web site don't ever purchase anything from this web site.

Date of experience: February 20, 2021
New York
1 review
2 helpful votes
Follow Maaike W.
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Believe it when you read it. They charged me twice. I got refunded by the credit card company and then they dare email me asking for the chargeback fee plus another fee for the original purchase? Are they for real? Avoid these scammers.

Date of experience: May 30, 2019
Finland
1 review
1 helpful vote
Follow Taryn B.
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I tried to buy a vector file, that I should have been able to edit in PS. But all I got was a pixelated JPG that's totally unusable. When I complained about it, they agreed to send it to me visa email. They sent me a link to a file sharing site and a password to access it. The password didnt work, which means I just paid about 15€ for a pixelated mess. I have yet to receive any contact from them after when i tried to ask them to correct this. I think this will just have to be an expensive lesson to never use this company again.

Date of experience: October 15, 2021
Arizona
1 review
8 helpful votes
Follow Kim P.
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BEWARE USING PROMO CODES - If you use a promo code when purchasing art from 123RF it will show up as a discount on the order, but 123RF will still charge you the full amount. I have spoken with 123RF and they admit to there being a technical glitch, however they were totally unwilling to make up for a year's worth of my being overcharged. I'd sent emails prior to this last incident regarding this issue and they went unanswered.

Date of experience: November 15, 2019
Malaysia
1 review
0 helpful votes
Follow Aiman F.
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Good premium images
February 13, 2023

Honestly, I find the premium images on 123rf website are so amazing to use in my graphic design. 123rf has a lot of images that I could choose from! Love it! Great work!

Date of experience: February 11, 2023
New Hampshire
61 reviews
313 helpful votes
Follow Clayton R.
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They're one of the cheapest stock photo sites out there, but if you want quality stuff, visit adobe stock, Shutterstock or iStock - that is where you will receive the best stock photos available. Matter of fact, there are free stock photo sites that offer amazingly beautiful stock photos for FREE & still can be used for commercial use. Just look up "free stock photo sites" via google. You'll find them.;)
If your project is not that important, I suggest looking at free ones. 123rf has some ok photos but if you look at the big picture (pun intended), they're not that good.

Date of experience: December 28, 2016
Hawaii
1 review
2 helpful votes
Follow J S.
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123RF.com sold me an image (stock# *******) along with another image (*******) that I was using together in the same ad for a church. The first picture was of the word "PRAY" with what was supposed to be the sign language hands of the word "PRAY" I invested $150 of my time into the ad before someone from the deaf community informed me that the sign language spelling "PRAY" actually spelt "KRAY." When I informed 123RF (Tristan) of their mistake (the fraudulent image) and my loss of time invested 123RF.com refunded me 10 credits. When I gave them another opportunity to set this right, they gave me 10 more credits. Beware, the image still remains on their site. Be careful, this company is not interested in serving their customers and they are certainly are not interested in quality control. There are much better options out there for purchasing images.

Date of experience: November 8, 2018
North Carolina
4 reviews
6 helpful votes
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DREADFUL
June 27, 2020

123RF charges 2 credits for jpgs, 10 for EPS files and roughly half the EPS files downloaded don't export to PSD format. Some don't even expand to what's displayed on the site in EPS. Contacted support since package purchsed was $100. They were so polite and said credits were issued. Credits were not issued. Richard from support was unable to calculate the number of jpgs and eps files available in my account and properly credit the account. Filed a complaint with the BBB, Attorney General, and disputed the charge with my credit card.

Date of experience: June 27, 2020
Netherlands
1 review
3 helpful votes
Follow bob n.
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They force you to login to their local country sites in Europe. Its a disaster.
Once you leave a region it is impossible to log back in and their login can not be saved in your keychain.

Service is non-existent. Their "live help" is not available when it says so either. If you live in the US and never travel... no problem. For the rest: Stay away!

Date of experience: May 17, 2018

Overview

123RF has a rating of 1.5 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 123RF most frequently mention and credit card. 123RF ranks 54th among Stock Photos sites.

service
8
value
8
shipping
6
returns
7
quality
8
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