• 123InkJets

123InkJets

Overview

123InkJets has a rating of 2.24 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 123InkJets most frequently mention customer service problems. 123InkJets ranks 65th among Printer Ink sites.

  • Service
    15
  • Value
    13
  • Shipping
    15
  • Returns
    12
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.9%
Positive
1
Neutral
0
Negative
16
See all photos

What reviewers want you to know

Positive highlights

  • Customer service shines and they usually ship on the same day you order.

Critical highlights

No critical highlights yet

How would you rate 123InkJets?
Top Positive Review

“Sorry ii did get the order after applying code at start.”

Kurt P.
10/7/23

Sorry you did get order right after all. I was just wondering why you didn't have a place to change order when I went the 1st time Sorry for the miss understanding on my part. Kurt P

Top Critical Review

“STAY FAR AWAY FROM THIS COMPANY--JUNK PRODUCTS, WORST CUSTOMER SERVICE”

Mister K.
11/15/23

If there were a minus score, they would deserve that. I ordered the combo cartridge package for my Canon printer. The total cost was $41.86 plus tax and shipping. Products did not print copies, they only printed smudged lines. Several emails were sent, but their customer (DIS)service never responded. I filed a complaint with the BBB, but they were unable to help. PayPal was no help; they protected this unscrupulous seller. BUYER BEWARE. Stay far away from this company! Don't say you weren't warned!

Reviews (68)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user derickb41
4 reviews
3 helpful votes
June 20th, 2022

Un negozio eccellente. Ottima scelta di prodotti, prezzo ragionevole, personale competente. Sono rimasto piacevolmente sorpreso dal periodo di garanzia. D'ora in poi acquisterò qui più spesso

Thumbnail of user davidm7640
4 reviews
0 helpful votes
June 16th, 2022

Desde el inicio del pedido hasta la entrega, todo es estupendo: ¡se supervisa todo y se avisa de todos los cambios!

Thumbnail of user markb4192
4 reviews
1 helpful vote
July 29th, 2022

I am very pleased with the service and the care shown by the employees in shaping the order, which always arrives on time, safe and sound. Thank you all very much!

Thumbnail of user barnabyb4
2 reviews
0 helpful votes
July 27th, 2022

This is not my first time ordering. I like it very much: fast, on time, a large network of orders. I recommend

Thumbnail of user christopherc2308
3 reviews
0 helpful votes
August 9th, 2022

Nice store. The store sells only quality products, no fakes. Work clearly. The goods come to the pickup point in the shortest possible time.

Thumbnail of user donaldo219
4 reviews
1 helpful vote
August 1st, 2022

Einfacher Bestellvorgang, prompte Antwort des Geschäftsführers, Benachrichtigung bei Eintreffen der Ware, angemessene Lieferzeit bis zur Abholstelle.

Thumbnail of user cindyb470
3 reviews
1 helpful vote
April 8th, 2019

They do send out a email when they are having a 15% off sale which of course I order going thou BeFrugal to get a greater discount.
Never a problem like I am reading others have had. I am so sorry, would contact them to fix the problem as I find them
They are Wonderful with Sonic Fast Shipping which is important to me as by them I really need the ink. I also buy enough for Free Shipping.
So between the 15% sale and the BeFrugal money back in 3 months a winner for me.

Thumbnail of user sandyd29
5 reviews
24 helpful votes
January 23rd, 2017

Best customer service. They guarantee their products' performance for one year from date of purchase. If you change printers and still have inkjet cartridges for the previous printer, if within one year of cartridge purchase, they will credit your account for the returned cartridges. Recently I had a problem with an HP AIO printer. They sent me out a new four pack and a free ship back label. I have been using this company for 10 years.

Thumbnail of user katherinel84
1 review
20 helpful votes
September 14th, 2018

Hello, I already purchased twice and I it was a very good experience because, the shipping time takes a bit but then my items arrived to me in perfect conditions and looking just like the photos in the website! They were really beautiful/good looking and the materials very good too, which make them appears much more expensive that they really are!

Service
Value
Shipping
Returns
Quality
Thumbnail of user burkettl
2 reviews
1 helpful vote
October 13th, 2020

Prices are cheaper! Great buying experience! The shipping process is also very great and on time...

Thumbnail of user helviog
1 review
19 helpful votes
September 4th, 2018

Excelente produtos, bem como a rapidez com que recebi o produto. Ja vou comprar outros produtos e recomendo a quem ainda tem receio.

Thumbnail of user henriettak2
2 reviews
2 helpful votes
November 10th, 2019

Loved the customer service. I will order again frm these guys. It was one of the best experiences I ever had

Thumbnail of user donnh7
4 reviews
21 helpful votes
June 6th, 2017

No problems with 123InkJets so far. Have reordered about three times now. Satisfactory every time. Appear to work just like the Epson originals but at far less cost. Always try to have a couple of complete sets spare on hand.

Thumbnail of user jimmyj23
2 reviews
19 helpful votes
April 12th, 2016

I'm long term buyer and not leaving my experience would be non fair for them. Never had any problem, evertthing is very good quality! Thanks, no issues, and recommended!

Thumbnail of user samuelp68
2 reviews
1 helpful vote
March 13th, 2019

Exelente productos, una muy exelente información, estaré visitando la página para poder comprar productos y poder realizar buenos negocios a demás. Lo compartiré y le informaré a mis demás contacos

Thumbnail of user niche13
3 reviews
22 helpful votes
August 22nd, 2016

More than ten orders had in past and not a single problem with them. Price is very good; thanks

Thumbnail of user davidy26
1 review
18 helpful votes
February 12th, 2015

I have no idea how we found this website. They are cheaper than going through Dell.com and the colors look pretty much the same to me.

Thumbnail of user brendat7
17 reviews
54 helpful votes
November 30th, 2015

If you use jet ink or toner they have it at the best price. Customer service shines and they usually ship on the same day you order. I have used 123inkjets.com for over a year and will continue to use them and tell my friends about this company.

Thumbnail of user margaretd27
1 review
20 helpful votes
June 30th, 2014

Very easy to find the exact toner you need and they will accept an exchange if you accidently order the wrong one.

Thumbnail of user elizabethw44
1 review
19 helpful votes
December 23rd, 2014

Ink at very fair prices. They have both the brand names and generic versions. I have found the generic ones work just fine on our samsung printers.

Thumbnail of user lisax6
1 review
19 helpful votes
April 24th, 2014

Prices are cheaper than buying from manufacturer or office depot. Still not as cheap as refilling yourself but a lot less messy.

Thumbnail of user peterv23
1 review
21 helpful votes
March 23rd, 2014

When we run low on our samsung printer I found that 123inkjets had the lowest price for replacement toners. $80 versus $160 for OEM replacement toners. Before buying a new printer I suggest using this website to find the lowest price replacement or NON-OEM toner and then base your decision on which printer to purchase. Printers are cheap, toners are expensive.

Thumbnail of user lisae26
1 review
18 helpful votes
February 24th, 2014

They always ship on time and we have never had any problems with any of our toners.

15 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Save up to 75% off on top quality ink and toner cartridges, refill kits, and other printer supplies. Get the lowest prices on ink and toner replacements for all printer types. Free shipping on orders over $55 to the contiguous U.S.

Company Representative

Thumbnail of user aaronl983
Aaron L.
Typically does not respond to reviews

How do I know I can trust these reviews about 123InkJets?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about 123InkJets?