• 123InkJets

123InkJets

Overview

123InkJets has a rating of 2.39 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 123InkJets most frequently mention customer service problems. 123InkJets ranks 48th among Printer Ink sites.

  • Service
    14
  • Value
    12
  • Shipping
    14
  • Returns
    12
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 6.3%
Positive
1
Neutral
0
Negative
15
See all photos

What reviewers want you to know

Positive highlights

  • Customer service shines and they usually ship on the same day you order.

Critical highlights

No critical highlights yet

How would you rate 123InkJets?
Top Positive Review

“Sorry ii did get the order after applying code at start.”

Kurt P.
10/7/23

Sorry you did get order right after all. I was just wondering why you didn't have a place to change order when I went the 1st time Sorry for the miss understanding on my part. Kurt P

Top Critical Review

“STAY FAR AWAY FROM THIS COMPANY--JUNK PRODUCTS, WORST CUSTOMER SERVICE”

Mister K.
11/15/23

If there were a minus score, they would deserve that. I ordered the combo cartridge package for my Canon printer. The total cost was $41.86 plus tax and shipping. Products did not print copies, they only printed smudged lines. Several emails were sent, but their customer (DIS)service never responded. I filed a complaint with the BBB, but they were unable to help. PayPal was no help; they protected this unscrupulous seller. BUYER BEWARE. Stay far away from this company! Don't say you weren't warned!

Reviews (67)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user philr305
1 review
0 helpful votes
January 10th, 2024

I have been waiting on my order to ship. Received nothing from company until i inquired about my order, then to only find out they were out of stock!

Tip for consumers:
n/a

Products used:
printer ink

Thumbnail of user jamesc7530
1 review
0 helpful votes
March 13th, 2024

8 days i have not herd about my order -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I paid for it by pay paw ------------------------

Thumbnail of user davidb11497
1 review
1 helpful vote
February 1st, 2024

ORDER NUMBER 07-******* 3 WRONG COLOR CARTRIDGES DELIVERED I WOULD LIKE TO RETURN.PLEASE CALL ME *******266

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginald320
1 review
0 helpful votes
November 26th, 2023

Last year most of the cartridges were not recognized by printer. Cost me over $50.
Almost pitched it.

Thumbnail of user brittneyh15
1 review
24 helpful votes
August 3rd, 2018

So, March 2017 I ordered 3 high-yield cartridges for my printed. These worked great, and got me through over a year of printing while occasionally working from home. Fast forward to July 2018. I run out of my last cartridge, so I got back onto their website, login into my account, and reorder the same cartridge from my purchase history. Not only did those three cartridges not work, but the six replacements sent do not work. The cartridge does not look the same either. So now I have 9 cartridges sitting on my desk, none of them working, and black hands from the ink. Disappointed to say the least. I wouldn't bother ordering from them unless you have a TON of time to test cartridges.

15 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

Save up to 75% off on top quality ink and toner cartridges, refill kits, and other printer supplies. Get the lowest prices on ink and toner replacements for all printer types. Free shipping on orders over $55 to the contiguous U.S.

Company Representative

Thumbnail of user aaronl983
Aaron L.
Typically does not respond to reviews

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