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123Ink.ca has a rating of 1.78 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 123Ink.ca most frequently mention customer service, and toner cartridge problems. 123Ink.ca ranks 72nd among Printer Ink sites.
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I have been ordering ink cartridges from 123Ink.ca for 10 years for my brother printer. I always order the cheaper ones. I have never had any trouble with any of them. I have also order other supplies for my small business.@ day delivery at the most. Never any problems.
They used to produce a great product, but in the past 2 years everything has been terrible. Leaking cartridges, drums that don't work. Product photo is of brand new drums that won't work, ink from their toner cartridges covering them because the inks all leak. They don't stand behind the products they produce either, they won't even give me a credit to purchase something else when one of their own made products doesn't work... I run a bunch of businesses and always used them but there are better places to order from without a doubt! If your going to produce a product, stand behind it no matter what.
Shipping is like rocket speed, products online are easy to find and locate. I take half point out because the order packaging was not unbox friendly. I bought a toner in moustache brand, (I always love their moustache logo design by the way), its shipped in bulk, which I was totally fine with that. But they placed the shipping label right on the top of the open seal, where you can open the box easily. They could have placed it somewhere else on the box. Well, other than that, the cartridges works just as great as the original.
Your service, price and delivery was great. Product review will follow. Thank you
I made an order, after that I got an email told me that it is out of stock. I was angry but they said it is because of the Christmas rush. I can understand. I finally received my order 7 days later. Products are very nice, and they are very well packed. Overall satisfied. Just please do not put those out of stock product on line. I understand that they want to make money. But it is not a right way to make money to mislead customer or make customer paid first and let them wait for the back order.
Purchase a HP 564xl compatible ink cartridges from them, the quality is nice so does the page yield that I got, I am a master student and I print out a lot of documents on daily basis, 123inkcartridges.ca saves me a lot of $ from my wallet and their shipping speed is tremendously fast.
Tips: Just sign up their newsletter and you can get their coupon code for free
Thank you very much for the words and we are currently working on it to make sure all the customers are satisfied. We have improved a lot our web navigation as well as our customer service system and if there is any question or problem regard to your product please feel free to let me know!
Ordered 4 times on their website, ink cartridges and Bluetooth keyboard is really cost effective. Delivery time is almost from 3 to 4 days.
The first Toner Cartridge we received from 123inkcartridge was empty! They replaced it - it worked for 2 weeks and then started spreading toner all over the sheets of paper. Totally useless
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123Ink.ca was created with a simple goal in mind; to provide quality ink cartridges, toner cartridges, and office supplies products.
Thank you for the comment, hope to hear from you again!