• 123Greetings

Overview

123Greetings has a rating of 1.97 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 123Greetings most frequently mention free trial, and full year problems. 123Greetings ranks 6th among Greeting Cards sites.

  • Service
    8
  • Value
    9
  • Shipping
    4
  • Quality
    7

This company does not typically respond to reviews

Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
See all photos
How would you rate 123Greetings?
Top Positive Review

“Great site - It seems many of the poor reviews here are for a similarly named site”

Joe B.
12/14/23

I was able to easily send numerous ecards without any issue and without a request for any financial info. I believe many of the poor reviews here are actually about other similarly-named sites!

Top Critical Review

“Don't be fooled. No free cards anymore!”

Concetta M.
12/17/23

What an absolute rip-off! You wasted my time by misleading me into signing up with a "promised" free option. Not until I went through the whole process do you drop the bomb that you have to pay. This is false advertising & very disappointing. I even googled how to find the free cards. There were NO free options that I could find on this ripoff site. Don't tell people something is free when it is not! I used to like these e-cards, but I won't make the mistake of wasting my time again! Very Dissatisfied Customer

Reviews (60)

Rating

Timeframe

Other

Thumbnail of user mjhessling0108
1 review
0 helpful votes
February 14th, 2024

I tried a web search with only "123greetings". The result was the first 2 pages were all positive reviews. And they were all from 123greetings.com. That was a red flag for me.
Then I tried "123greetings scam", what a surprise. All negative reviews popped up. Only one said "beware of a similarly named site that is a scam". Guess who it was from. Yep. 123greetings.
I think they would do better if they went into the SEO business.

Tip for consumers:
I am super cautious when it comes to unsolicited email. I always web search both just the URL and the URL plus the word "scam" before clicking on any such link.
My experience is that about half of the unsolicited emails come from suspect sources, and this was one of them.

Products used:
Nothing. A web search of the company convinced me that this was not a trustworthy company.

Thumbnail of user concettam18
1 review
1 helpful vote
December 17th, 2023

What an absolute rip-off! You wasted my time by misleading me into signing up with a "promised" free option. Not until I went through the whole process do you drop the bomb that you have to pay. This is false advertising & very disappointing. I even googled how to find the free cards. There were NO free options that I could find on this ripoff site. Don't tell people something is free when it is not!

I used to like these e-cards, but I won't make the mistake of wasting my time again!

Very Dissatisfied Customer

Thumbnail of user petercc
1 review
1 helpful vote
March 10th, 2021

Had some difficulty using this service and also trying to contact them for a refund for a card not sent.
Apparently it turned out to be my fault which I found out after they contacted me following a poor review I left.
They should make it easier to contact them to avoid poor reviews but it just shows how leaving a poor review will get you a refund quicker than complaining direct.
I have amended my review to 4 stars as they are now refunding me.

Products used:
None

Service
Value
Quality
Thumbnail of user karenb2185
1 review
8 helpful votes
February 8th, 2021

This service is confusing upon sign up. You don't realize if you forget to cancel in the seven days they charge you $30 for a year and their policy is no refunds. And although it says $2.50 per month that is also confusing because that is based one dividing the year fee into to 12 months. Eventually they did provide me a refund after they had told me they could not. So I have updated this review accordingly.

Thumbnail of user nikitas2
3 reviews
6 helpful votes
January 5th, 2014

The site has helped me send cool cards to my near and dear ones round the year. Now they also have an app in Google play store as well as itunes. Cool isn't it!

Thumbnail of user onetwothreegreetingsi
OneTwoThreeGreetings I. – 123Greetings Rep

Hello, Thank for your feedback. Please let us know if you have any suggestions for us to improve the website further. Do write to us at support@123greetings.com.

Thumbnail of user joeb3027
1 review
1 helpful vote
December 14th, 2023

I was able to easily send numerous ecards without any issue and without a request for any financial info. I believe many of the poor reviews here are actually about other similarly-named sites!

Products used:
Sending ecards

Service
Value
Shipping
Quality
Thumbnail of user kwscholz
1 review
1 helpful vote
June 18th, 2023

There is nothing much lower than a business that commits to providing a service, makes you fill out several boxes of info, and then at the end demands your credit card number to start a 'free' trial that you'll undoubtedly have difficulty cancelling. This is a dirty way to operate and if a company pulls this crap, they will pull other crap as well.

Products used:
E-card that was supposed to be free, but is not.

Service
Value
Shipping
Quality
Thumbnail of user kenl67
9 reviews
29 helpful votes
August 12th, 2023

I have never had a problem using 123 Greetings. Always safe and free to send cards. There is However a site with a similar name 123cards.com that is a scam. 123 Greetings is an Excellent site.

Tip for consumers:
This site has often been confused with a site with a similar name.

Products used:
Sending free Greeting cards

Service
Value
Quality
Thumbnail of user leen209
1 review
0 helpful votes
December 31st, 2022

This site has not worked since the week before Christmas, when the most cards are most likely to be sent. You can customize your choice of card with your own additional words to the recipient. Unfortunately, when you hit the send button, all you see is a constant rotating buffering circle going around infinitely. Their Contact Us button is nothing more than a list of FAQ's. Like I said, this site really deserves a rating of 0 stars but 1 star was as low as I could rate the 123greetings.com website. Truly sad how bad this website has become!

Products used:
ecards

Service
Value
Quality
Thumbnail of user anniep74
1 review
9 helpful votes
April 4th, 2020

PLEASE NOTE: I had accidentally given a bad review to 123.Greetings.com - but my negative experience was actually with 123. Cards, which has rip-off prices and poor customer service including demanding $1 before they answer even one question. Beware of 123. Cards! I apologize to 123. Greetings, which does not charge any fees or advertise sneaky "deals."

Thumbnail of user stephenm2337
1 review
1 helpful vote
July 10th, 2022

I took the 7 day trial and cancelled after 2 days as the card didn't arrive. I was then charged for a full year and not per month. Even though I cancelled I did not receive any confirmation of this and when I checked my account was still live. Very poor would not recommend

Tip for consumers:
Don't use

Products used:
E cards

Value
Thumbnail of user tinae278
1 review
0 helpful votes
July 13th, 2023

It is trickery to have me spend an hour choosing A FREE CARD
And then refuse to send it unless MONEY is paid.

Thumbnail of user tonyv187
1 review
0 helpful votes
November 1st, 2019

Wide variety of very nice cards for almost any occasion. Easy to choose a very nice card. Simple to fill out and send. All free.

Thumbnail of user marier503
1 review
9 helpful votes
September 3rd, 2020

If you dare to use their 7 days supposedly free trial, then don't. They make it very difficult to cancel your membership and when you contact them on day 7 they tell you that your subscription has been renewed for 12 months but you can shorten it to 14 days and they still charge you for £7.99 for that...
There is no number to contact them only by email and of course you don't receive a response on time to cancel during the free trial!... be warned!

Thumbnail of user judys536
1 review
6 helpful votes
March 30th, 2020

Sometimes it works, then it doesn't. Often when I try to send an ecard, it will come up with an error message, "DNC", that recipient doesn't want ecards. I absolutely know this is not true. But it still happens to about half of my family/friends. I have tried to contact 123Greetings, can only do so by email, but usually don't get a response. After paying for a year of service and year is not up, now they can't find my email or log me in. What gives? I am about ready to think this is just a scam site. Very poor service.

Thumbnail of user bevm116
1 review
0 helpful votes
July 10th, 2023

Beware of how 123 ecards manage subscriptions. I only sent 1 so called free card. Got charged $49.92 for a full year.

Service
Value
Thumbnail of user thaddeusb16
3 reviews
3 helpful votes
September 27th, 2019

SO-I put an acquaintance' email into my address book, but when I send the card, I Still seem to have to write it out longhand. The site doesn't seem to import the saved address when I write the person's name. Kind of defeats the PURPOSE of an address book: n'cest pas?

Thumbnail of user hollyl225
1 review
5 helpful votes
March 18th, 2021

Was looking for a pick me up card for a friend to send online... but what comes up as free for this service is not actually free. Beware of False advertising!

Thumbnail of user annem1256
1 review
3 helpful votes
February 8th, 2022

Neither I nor my recipient received the e-card sent for a 70th bday. This was organised for the 7th of February to be sent that very day. Cost $9.95. I would dearly like to know why this happened (or didn't happen). I don't think I want to use this site again.

Thumbnail of user michaelc3064
1 review
3 helpful votes
April 26th, 2020

Had sent my wife an Anniversary scarf using your website. The card was delivered, but can't open it after typing in card message number. Tried to find the sa! E card, but not found! Waste of time! Don't use!

Thumbnail of user megani8
1 review
5 helpful votes
May 31st, 2018

Ive used this site for years. Its usually convenient and, of course, its free. I sent an e-card and set it up to send on the recipients birthday and not the day I set it up. It sent the same day. I received an email that it was being sent both days and then one saying it had been viewed. I reached out to customer service. Theres obviously a glitch or something with the system. They chose to lie to me and deny they sent the card early instead. Its a free card. It should be simple. Instead they lie for no reason. There are several other sites offering the same service. Ill be using them in the future.

Thumbnail of user catherinem59
8 reviews
14 helpful votes
May 12th, 2021

I sent my Mom 2 eCards for her birthday and mother's day and she didn't get either one. I contacted company and they insisted that they did send her the ecards which is a complete lie. 123 greetings sucks!

Service
Value
Shipping
Quality
Thumbnail of user laurenl237
1 review
8 helpful votes
January 4th, 2019

Signed up for a "free trial" but was charged $30 because I cancelled "2 hours" after renewal. Do not be taken in by this deceitful company.

Thumbnail of user maribelc
1 review
2 helpful votes
March 12th, 2013

I've used this website to send e-cards to my family and friends last Christmas '12. Most of them received the cards. But next time I'll make it like personalized. The ones I chose was for environmental awareness.

Thumbnail of user onetwothreegreetingsi
OneTwoThreeGreetings I. – 123Greetings Rep

Hello, Thank for your feedback. Please let us know if you have any suggestions for us to improve the website further. Do write to us at support@123greetings.com.

Thumbnail of user peggyb275
1 review
3 helpful votes
May 11th, 2020

My brother writes he sent a Mother's Day card to me but you didn't deliver it and it is NOT in spam nor trash.
I would give you a ZERO!

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From the business

Send free online greeting cards, wishes, animated cards, ecards, postcards & egreetings with quotes, messages, images for friends and family on special occasions. Birthdays, Love, Weddings, Thank You cards, Invitations, Anniversary ecards and much more.

Company Representative

Thumbnail of user onetwothreegreetingsi
OneTwoThreeGreetings I.
Typically does not respond to reviews

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