• 123ContactForm

Overview

123ContactForm has a rating of 4.14 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. 123ContactForm ranks 37th among Business Services Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate 123ContactForm?
Top Positive Review

“I work at a Graphic Design/Screen printing shop and...”

Meghan C.
2/22/13

I work at a Graphic Design/Screen printing shop and we are trying to introduce an online order form for some of our customers. I was completely lost at first, but the representatives at 123 explained EVERYTHING step by step and I never waited longer than a day to have my questions answered. The end product is FANTASTIC, and we already more customers requesting online forms for their orders! Would definitely recommend this to everyone!

Top Critical Review

“Rancid”

marc b.
7/19/17

1 2 3 contact form has peppered the internet with fake positive reviews to drive their numbers up; check out the ones here. My opinion after reading these positive reviews is that they are almost all manufactured to drive up ratings. This is a miserable company that feels it can evade responsibility and skirt the rules of appropriate behavior by being multinational. Do yourself a favor and get this service from a company that's actually interested in providing service. As near as I can tell, this one is all about the guys the top.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user marcb40
2 reviews
14 helpful votes
July 19th, 2017

1 2 3 contact form has peppered the internet with fake positive reviews to drive their numbers up; check out the ones here.
My opinion after reading these positive reviews is that they are almost all manufactured to drive up ratings.
This is a miserable company that feels it can evade responsibility and skirt the rules of appropriate behavior by being multinational. Do yourself a favor and get this service from a company that's actually interested in providing service. As near as I can tell, this one is all about the guys the top.

Thumbnail of user johnw346
1 review
2 helpful votes
October 20th, 2015

123 interrogated our company about there app.

Apparently there is a feature in this app that the user can accidentally click & then "Bianco_ a minimum wage employee- can send interrogating emails. Should you fail to respond, expect 123 to remove your forms without notice.
We still don't understand their beef, but it bears to question- why does a feature that cause 123 to interrogate their customers exist within their app?

Thumbnail of user lauram35
Laura M. – 123ContactForm Rep

Hello John,

We appreciate your business and your feedback as we are focused on world class customer service in every aspect of our business however our terms of service are very important and help us from preventing phishing on the web.

So in response yes, we do offer a feature called password however that feature is to have password protection on our forms before clients can access them and not to ask for user names and passwords on our forms. We do allow paid clients to ask for passwords on our forms as long as they make it very clear to the people filling out the form as to the reason why you are asking for a password on the form. In your case you didn't clearly state the reason for the password on the form and thus our phishing filter red flagged your account and that is why your account was restricted but not before our support team diligently tried 3 times to contact you, which I suspect that when your forms became restricted is the reason why you chose to respond to our support team and what ultimately prompted our support team to inquire about why you were asking for a password on your forms.

When you create an account on any platform or service worldwide they all have terms of service agreements and they are there to protect everyone's best interests on the web and that is why we require you to check the box that says I agree to our terms of service before paying. If you hadn't have agreed to our terms of service, then we wouldn't have accepted your payment and this problem wouldn't have ever occurred.

Thanks for your understanding in advance.

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Company Representative

Thumbnail of user lauram35
Laura M.

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