I never meet such a iresponsable company.
Very higth comsions and very bad customer service.
They can kill your bussines with comisions.
Horrible company to do bussines with!
I am sorry to hear that, What happened?
I've stopped using paypal years ago after being ripped off as a buyer repeatedly and they never did a damned thing about it.
That's really bad. Did you file a case and send them screenshots and documentation? What was their excuse?
I am Happy with paypal Service. Because lot of platform available in world wide. No one offer lowest fee. I am using last 9 year and customer service is too cooperative. You can Send mail I am sure you will got positive feedback. Thanks
Paypal is definilty a make it or leave it site, it is true that some stories have been weird to listen about their behaviours towards sellers, however as a buyer, it remains a good payment method.
Try talk with their customer support first, it's usually fixed with just one phone call, but you can try send them an email about your issue but I don't recommend that.
Agree it's worth escalating. Do call customer support - be polite and firm and insist on a solution. Sometimes it helps to ask to escalate the call (with some companies).