Purchased a dress online company absolutely refusing to let me return it does not fit and to be honest is not the best quality can they do this
What's the website? This sounds like a scam. How did you pay? If it's via PayPal, please file a claim.
The website is HEBEOS I paid with my visa debit card
You should definitely talk to your bank!
Did the bank helped you to get the money back?
PayPal will be safer if you purchase some items online since you can submit a claim request. They should return it. You should fight for everything you should get. If they still refused to give you a refund, you can write down your objective reviews at review websites to let others know. Except this, I have no other better methods :(
Do you think my bank would help as I parted with the money willingly
I hope they should, as the product wasn't as described?
That's so true, they are not the best quality. My dresses doesn't fit at all. And they don't want me to return them. $422 waste.