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Zappos - best customer service anywhere. Houzz - worst customer service anywhere

Best customer service - If you would like excellent customer service, I cannot say enough about Zappo's. They make sure you are happy with your purchase and I am always impressed with their efficiency. Devoted customer!

Worst customer service - Houzz. Untrained customer service reps and no system to track existing orders and make sure issues get resolved.

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  • over 1 year ago