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Ordered and paid for a new iphone 6. I received an open box with items missing and the phone had been used for 6 hours and 27 minutes.

When I asked for an explanation they initially treated my complaint as if I had a problem with the battery. Once I made it clear that they supplied a used mobile telephone, and not a new one, they tried to spin a story that they must open the new telephones to test them. They are simply liars. I paid $500 for a new phone and received a used phone.

I could have obtained exactly the same thing from doggy ebay sellers for half of the price.

Ozmobile is not a reputable Australian company. I believe they buy good reviews from websites like Freelancer or Fiver. Please be very carefully people. Ozmobile ripped me off and is likely to do the same to you.

• over 1 year ago