The advertise a spectacular arrangement, but delivered a mediocre arrangement, at best. Customer service is a JOKE!
Hey, you're lucky that you even got an Ava's Flowers florist who was still in business! I ordered one from an Ava's partner in Maryland online, then when I went to call to confirm that my order went thru and would be delivered on the promised day, I just got a generic voice mail recording, where 18 months prior there was a live person answering the phone. I tried calling 3 days in a row, still just the answering machine, and then I read online how a lot of people were having the same problem with this particular Ava's florist. Those never did get delivered and thank goodness I had the foresight to order through another florist in that town since I was real suspicious.
That sucks! Thanks for alerting the community.