Never received merchandise ordered placed in November, email company 3 time with response tried to cancel ordered again no response.

asked by Marisol G. on 12/16/20

3 Answers
Thumbnail of user loydaa1

I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.

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Thumbnail of user rens10

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery. You can track your order here https://zolucky.com/order-query. If you are unable to track the status, you can email us for help.

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Thumbnail of user sharona981

Everyone that deals with this company need to file a complaint with The Federal Trade Commission... this fraudulent company needs to be stopped. Do not accept delivery... get a full refund... you will be better off. I have been waiting almost 3 months for a refund.

Helpful  (0)

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