Can someone please help me get my money back or get my reservation back? Either one...I'm really sad and I don't know what to do.

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Can someone please help me get my money back or get my reservation back? Either one...I'm really sad and I don't know what to do.

asked by Cayle F. on 6/24/19

1 Answer

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Alex U. [Zenhotels Rep] · Answer 1 · 2019-07-02T11:57Z

Alex U. [Zenhotels Rep]

on 7/2/19

Dear Cayle,
We are so sorry that you decided to cancell the booking.
Please be assured that the full refund was successfully proceeded, the funds should become reflected at your bank account within the usual bank's processing period. The details were sent to you via e-mail. Please let us know if there is anything we can assist you with!

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