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YOINS has a rating of 3.79 stars from 1,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality, and live chat. YOINS ranks 1st among General Apparel sites.
Proactively asks for customer feedback
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4,345 reviews
I love these STUNNING heels! Gorgeous just like the photos and durable. Just pay close attention to the size charts and measure your feet. I usually size down a half size for heels but found no need to with their sizes. The shoes might come with a factory smell but they air out with a day or two. In my opinion, worth saving hundreds :) I feel like a queeeen when I wear these shoes and I've held off buying them for so long because I didn't realize there was this affordable option.
It's been 2 months today since I ordered from YOIN. My order still isn't here and I have heard nothing about my order. I paid the whole amount and still nothing. At time point I'm feeling as if I was scammed out of money. I emailed YOIN and message them on Facebook nothing. You can't call the number they have on site, I just want my money back. I will never order from here again. If I could give no stars I would definitely!
I love these STUNNING heels! Gorgeous just like the photos and durable. Just pay close attention to the size charts and measure your feet. I usually size down a half size for heels but found no need to with their sizes. The shoes might come with a factory smell but they air out with a day or two. In my opinion, worth saving hundreds :) I feel like a queeeen when I wear these shoes and I've held off buying them for so long because I didn't realize there was this affordable option.
This is the first time that I have used your shopping store. I am very pleased with the products and would certainly recommend you to everyone.
Habe schon zweimal bei diesem Shop gekauft, Produkt ist original, Preis war niedriger als bei vielen Mitbewerbern, Lieferung am nächsten Tag, Garantie gegeben.
It's been 2 months today since I ordered from YOIN. My order still isn't here and I have heard nothing about my order. I paid the whole amount and still nothing. At time point I'm feeling as if I was scammed out of money. I emailed YOIN and message them on Facebook nothing. You can't call the number they have on site, I just want my money back. I will never order from here again. If I could give no stars I would definitely!
Tip for consumers:
I wouldn’t recommend anyone order from YOIN. It’s been two months today and my order is still saying “Processing”. I have contacted them and no response on anything( email, messenger). I would like my order or my money back.
Products used:
Clothing but never received my order
Order processing requires patience to wait, but they ship quickly once that part is done. I always received my package before the estimated time of arrival, which is incredible and I received all the purchased items, without missing any. The clothes are cute and of good quality. I like that they have a website that is easier to navigate or buy on the go.
I am so impressed with the quality and accuracy of my order, and how fast it was processed! I will definitely be using them again!
So far so good lest wait to see the product
To try something new
Need something new
I do very little on line shopping because of delays. The confirmation was swift and information regarding shipping and delivery were so exact! Very satisfied.
I ordered my stuff over a month ago. 2 weeks after ordering it said I habe received my order. 6 weeks later still nothing. I contacted them and all they said was my local post office has it, which they do not.
Dear customer,
Thank you for choosing Yoins and we apologize for any inconvenience caused.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
My experiences in buying through online was a disaster. But Yoins is a good choice and true colour and size. Hope Yoins can give more benefits to their royal customers more discount.
The size is real n colour.
Find it nice quite genuine on their product.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
The size is real
Find it nice n free time
Easy website
I found them on Facebook
Because it looks wicked
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Because it looks wicked
I made a very large order over a month ago. 2 weeks into thw order I had to supplement another large amount towards import tax (not mentioned on the site!)
It has been over a month and no clothes, and the customer service is slow to respond and won't look into the matter.
A good selection of excellent quality goods with an excellent and large selection, delivery on time, thanks for the promptness and quality service
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Waiting to see how long it takes to get order but easy to use it took like 3 weeks
Cute dresses but some not as they looked in picture but they are good for the price but some are a little short
Want to wear dresses when I go out
Dear customer,
Thank you for choosing Yoins.
The transportation timeliness is related to the transportation method you choose. You can follow the logistics information in your account.If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
Waiting to see how long it takes to get order but easy to use
Cute dresses
Want to wear dresses when I go out
I ordered 2 tank tops and 2 sundresses from this site. I received my order within 4 weeks. The clothing was quality and looks great on me.
Dear Janice D.,
Thank you for your comment.
We are glad to know that you have a good experience shopping with us. Thank you for your feedback and understanding. If you have any assistance or need, please feel free to contact us.
Looking forward to your visit again.
Best regards,
June
Facile
Robe jolie sur la photo. Moins en vrai
Mauvaise journée
Robe qui me plaît
Mauvaise journée
The website is very easy to use, easy to order, and in general the choice is huge, delivery is fast, the quality of things is top notch
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
They have a great selection of products for a really cheap price. Some of the items are good quality others not so good. You need to allow at least 2 weeks for delivery. I order from them all the time over Amazon and Walmart.
Las medidas coinciden con lo que se entrega, y en general con las fotografías, la espera es un poco larga y a veces el rastreo un poco confuso, pero el soporte sobre el seguimiento de tu pedido es bueno, recibí respuesta siempre que contacté.
La respuesta no es tan inmediata, pero te contestan y tienen respuestas a tus dudas.
En donde vivo, no existen diseños como estos y están a buen precio.
Deseaba tener ropa de invierno diferente que no fueran sólo suéteres y chamarras.
Estimado cliente,
Gracias por elegir Yoins.
La puntualidad del transporte está relacionada con el método de transporte que elija. Puede seguir la información de logística en su cuenta. Si tiene alguna consulta, no dude en contactarnos en cualquier momento. ¿Podría contactarnos en vipservice@yoins.com?
Atentamente,
Equipo de Yoins
Por el tipo de ropa
Me gustan sus diseños
The clothes have great quality and the purchase information was very clear and always available. Im very satisfied!
Products used:
Tops
Best site to shop. Material is great quality is great and the price is great. No complaints at all!
Dear Keya T.,
Thank you for your review.
Your satisfaction is our greatest motivation. Yoins will keep continuing to improve the item quality and supply more good quality products to our customers. We are looking forward to hearing about your next order.
Have a nice day.
Best regards,
JOE WANG
Thanks for the good and polite communication with customers, the attitude is at the highest level, the quality is good, the choice is wide
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Genial
Estimado cliente,
Gracias por enviar un comentario tan amable y entusiasta.
¡Que tengas un buen día!
All good so far. I love the clothes i got
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
All good so far. I cant wait to receive my order
Easy and so much variety and priced right.
Style, price, variety
My size, my style, my price
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Style, price, variety
Gain trust and grow your business with customer reviews.
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Yoins was established in 2014 with the simple mission to give young people the opportunity to express themselves through high quality fashion at an affordable price. Here at Yoins, we believe that fashion is the best way to exhibit your individuality and uniqueness, which is why we work tirelessly to bring you the best new trends as soon as they arrive.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!