From Paul in the south east company south scape

I see that I am not alone here with this company QYPE I was totally lied to by the salesman back 4 months ago, I have sent this company 3 emails over the last 2 weeks requesting them to cancel my account with immediate effect, so far they have not even replied back to me except one email from a david terry saying I had sent the email to the wrong company and he would forward it to the right company,,, weird... so I have sent two emails to the address that he told me which was clientservices@qype so far no replys, this company is very un-professional to say the least the also took out 3 payments from my account in one go which was 3 x 57.00 this placed me in overdraft with my bank and they never contacted me about it, I have since been on to my bank and told them to stop all payments to this company I think I should ask for a complete refund and the costs associated with my bank too

Question

From Paul in the south east company south scape

I see that I am not alone here with this company QYPE I was totally lied to by the salesman back 4 months ago, I have sent this company 3 emails over the last 2 weeks requesting them to cancel my account with immediate effect, so far they have not even replied back to me except one email from a david terry saying I had sent the email to the wrong company and he would forward it to the right company,,, weird... so I have sent two emails to the address that he told me which was clientservices@qype so far no replys, this company is very un-professional to say the least the also took out 3 payments from my account in one go which was 3 x 57.00 this placed me in overdraft with my bank and they never contacted me about it, I have since been on to my bank and told them to stop all payments to this company I think I should ask for a complete refund and the costs associated with my bank too

Accepted Answer

OMG, I have just taken a look at this site and seen that I am not the only one with this problem! I have had a weekend of hell after qype calling me to say I have an outstanding debt which they will be sending to the debt collector. They waiting till 4pm Friday so by the time I had explained the whole story to them I was unable to gain legal advice untill Monday morning! I have felt physically sick with no sleep, then a full day today being Monday of calling solicitors and writing letters. It is now 1am on Tuesday and I have just finished going through and printing of every email I have sent plus a letter from start to finish of every detail of my dealings with them which my solicitor has told me to send by post( not email).

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