ShopAtHome Questions & Answers

Question 1

Question:

It tells me i earned $55.00 but i haven't received a check yet It tells me i earned $55.00 but i haven't received a check yet

Answer · 2019-04-30T04:28Z

SCAM... SCAM... SCAM! SCAM... SCAM... SCAM! I am an avid online shopper/rebate getter, and I have been clicking on SHOP AT HOME's button for over a year. Last month, I got tired of not seeing my rebates, so I complained. My compensation...$. 50 I have make a redeem my 50 dollar cashback to my paypal up 3 days and they did not paying to me and no costumer services respond the scamming peaple the earn money for them selfs they don't paying to the costumers. I have removed this from my computer and will be sure to tell EVERYONE I know... Facebook, Twitter, LinkedIn, Email... You name it, I will put it up there. BEWARE! BEWARE! BEWARE! Shop at home SCAM>>>SCAM>>>SCAM

Question 2

Question:

How long should it take for a check to be issued after i've hit the $20 mark and chose to get a mailed check? i've been waiting like 4 months. How long should it take for a check to be issued after i've hit the $20 mark and chose to get a mailed check? i've been waiting like 4 months.

Answer · 2017-08-05T01:29Z

Laura, Purchases are eligible after 60 days. Therefore, you would have to have reached $20 in cash back on qualified purchases, for example, with qualified purchases made through 6/30/17 to receive a payout on 8/31/17. Note that bonus cash back is not payable until you have $20 in cash back from qualified purchases. If you have additional questions, we can better address them if you use the contact us page on our site. Thank you! ShopAtHome

Question 3

Question:

When do i receive next check? fandana7@netzero.net When do i receive next check? fandana7@netzero.net

Answer · 2016-05-03T10:36Z

Great question, Dana! Cash Back Reward checks are issued each time you reach a minimum of $20 in Cash Back Rewards by the Cash Back Earned Date. If your Cash Back Rewards balance is under $20, the balance will roll over to the next scheduled payment period. You must accrue $20 in Cash Back Rewards by the Cash Back Earned Date to qualify for a check. We issue Cash Back Reward checks at the end of each month for Cash Back Rewards earned by the end of the month, two months prior. For example: to receive a check on the 7/31 payout, you would have to have earned $20 in Cash Back Rewards on purchases made through 5/31. If you did not reach the $20 minimum, your rewards would roll into the next month until you reach the $20 minimum by the Cash Back Earned Date for a given payout period. For additional details, please login into your ShopAtHome.com account and refer to the Cash Back Payout Schedule located under "My Cash Back https://secure.shopathome.com/MyCashBackHistory.aspx. If you have any additional questions about your ShopAtHome.com account, please contact us here: http://www.shopathome.com/help/contact and we will be happy to help!

Question 4

Question:

I shopped 4/26@ macys spend 28.23 & my 7% was not yet been credited to my a/c and shopped@ walmart spend 54.48 my 2% has not been credited yet i should have in my a/c 20.10, please take care of the matter, thank you,millier125@yahoo.com I shopped 4/26@ macys spend 28.23 & my 7% was not yet been credited to my a/c and shopped@ walmart spend 54.48 my 2% has not been credited yet i should have in my a/c 20.10, please take care of the matter, thank you,millier125@yahoo.com

Answer · 2016-05-03T10:41Z

Hey Millie, Please refer to our response on your posted review. Thanks!

Question 5

Question:

Is walmart one of your stores? Is walmart one of your stores?

Answer · 2016-04-05T08:08Z

Answer:

Yes, Walmart is one of our Cash Back Affiliates!

By Annette N., Sr. Manager over a year old

Question 6

Question:

Can someone please tell me how to view the "cash back" amounts and the purchase that they are specifically for? it used to be on the my cash back" page but now i only see amounts and no other info. Can someone please tell me how to view the "cash back" amounts and the purchase that they are specifically for? it used to be on the my cash back" page but now i only see amounts and no other info.

Answer · 2016-04-05T08:07Z

With the new My Rewards layout listed on your My Cash Back page, you will find the Sale Amount, Order and associated Track Back number listed under the store name under Details. If you are not seeing this information on your My Cash Back page, please contact us here: http://www.shopathome.com/help/contact and our customer service team will be happy to review your account.

Question 7

Question:

Made small purchases thru sah and it was credited but them it was deducted on the same day. none of the items purchased where returned so why was my account deducted?

Answer · 2016-02-10T02:18Z

Hello! Thanks for the question! In order to research your request I am going to need more information! If you want to message me I can look into it personally or if you would like you can email Service@ShopAtHome.com and someone from our Customer Service team will see to all of your questions! Thanks, Jarrod

ShopAtHome Questions & Answers

It tells me i earned $55.00 but i haven't received a check yet It tells me i earned $55.00 but i haven't received a check yet

How long should it take for a check to be issued after i've hit the $20 mark and chose to get a mailed check? i've been waiting like 4 months. How long should it take for a check to be issued after i've hit the $20 mark and chose to get a mailed check? i've been waiting like 4 months.

When do i receive next check? fandana7@netzero.net When do i receive next check? fandana7@netzero.net

Is walmart one of your stores? Is walmart one of your stores?

Made small purchases thru sah and it was credited but them it was deducted on the same day. none of the items purchased where returned so why was my account deducted?

How to contact sah to reissue a check from 2012? it was not cashed. under the ucc law, it should be reported to state unclaimed funds. it was not.

How to contact sah to reissue a check from 2012? it was not cashed. under the ucc law, it should be reported to state unclaimed funds. it was not.

I received my ordered scratch-dini order today, only to see that the bottles were out of the boxes and w/c are crumpled, bottles are of less vol why?

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