Here’s what consumers have asked with answers from Rocket Lawyer staff and previous consumers.
Sorry, but I would try any other service before Rocket Lawyer. All they will do is take your money and then tell you to go find a lawyer. Waste of time and $$.
Hi Norma. We're happy to assist with any questions you have. Give us a call at 877-881-0947 M-F 6am-6pm PST. -Matt
You are welcome to end your membership at any time. To stop an ongoing Legal Plan, you can manage your account online by going to your account details and downgrading your membership after signing in, or you can contact Rocket Lawyer support at (877)-881-0947, or email support@rocketlawyer.com, for assistance.
Hello Chris! For our legal documents, we offer two options at the checkout page; starting the 7-Day Free Trial or customers can simply purchase their legal document out right for a single price, in your case it is $20. So long as you choose this option by clicking on the bubble for it then you will only be charged for that legal document. I apologize that you feel this way about Rocket Lawyer, but if there are any issues at all we are always more than willing to help our customers. You can contact us at support@rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT.)
We do carry many legal documents on our site that may assist you with your legal needs; however, Rocket Lawyer is not a law firm and cannot provide legal advice. I apologize for any inconvenience this may have caused. If you are unsure about what to do in your situation and need help, you can always connect with an attorney in your area to address your particular situation by browsing our Lawyer Directory. Members of Rocket Lawyer in either a monthly or annual Legal Plan are eligible for our On Call program, which includes free attorney reviews of documents, discounted hourly lawyer services and much more. Additionally, members and trial members can ask a quick legal question here and get a response within a business day from a lawyer that specializes in that issue. For additional information or assistance, please contact our Customer Service team at 877-881-0947 Mon - Fri 6am-6pm PST.
I recommend the practicepanther. I've been using practicepanther for months now, and it is so good. At first, i was in my second thought in using this software, but as i tried this, its so interesting and addictive. Its so easy. This one is such a great help for me and my office. Arrange and organize my files for us to work easier and even faster. Great job practicepanther!
Hi Brit, Thanks for your question. We are a legitimate business; our 7-day free trial does require credit/debit card information, but so long as it's downgraded (cancelled) within the 7 days, there is no billing whatsoever. If it isn't downgraded within that timeframe, then it will convert into the Premium Monthly Plan. You can downgrade your membership online, by phone, chat, or email. Please let us know if you have further questions or concerns.