RepairPal Questions & Answers

Hey Dor C., if you ever have an issue with a RepairPal certified shop NOT honoring our Fair Price Estimate, we want to hear about it immediately and remedy the situation for you. For more information on our Fair Price Guarantee and to file a complaint, check out our FAQ section here: https://repairpal.com/faq thank you so much for bringing this to our attention and we hope this helps solve the problem.

Hi Tony, please reach us here: (866) 936-8428 phone number or you can also schedule a demo here: http://go.repairpal-shops.com/shop-owners/ If you'd like to email any additional information, please send that to community@repairpal.com Good day.

Hi Tony, of course. Please reach out to sales@repairpal.com, (866) 936-8428 phone number or you can also schedule a demo here: http://go.repairpal-shops.com/shop-owners/

Thank you for reaching out, Allyn. Please visit our Contact Us page: https://repairpal.com/contact_us

Yes, they should honor that repair. If they are RepairPal Certified we cover them if there is a error in our estimate. Check out RepairPal.com for great shops to do quality repair on your car. Keep in mind that our estimates are straightforward. In the case of a water pump it my need other items that are not included in the estimate. These might include hose, thermostats, and possible a timing belt. These additional items, if needed can add additional costs to the repair.

Hi KK - Can you please let us know the name, location and zip of your shop and I can send you the direct link? Otherwise, if you search on the RepairPal.com page you'll be able to see the reviews as well.

Thanks for the question! Your review is important to us and thanks to our verified review system, only those who visit the shop are able to leave reviews. This ensures every review is truthful and not fixed whatsoever. After completing your service, you should be prompted to leave a review, but just in case, I'm happy to connect you to the Account Manager so your review can be posted. Can you give us the name of the shop and location? Thank you!

Hey Jim! You can a recommended shop in Twin Falls by visiting www.repairpal.com/directory you'll be prompted to enter your car make and your zip code. Thanks, Jim!

Thanks for the question, Kelly! Absolutely. The recall information on RepairPal comes straight from the source the National Highway Traffic Safety Administration. We break the recall down for car owners and also offer the ability to sign up for alerts with your email that way you always know if there's a recall out on your car.

Hey, Ed! If you're interested in an account on RepairPal as a user, this costs absolutely nothing. Our estimator, shop look up, and educational resources, like Q&A and Problems, are completely free for use. If you have any additional questions, let us know.