Raffaello Network Questions & Answers

Dear Nayna, Andrew, Michael and Alexandra are absolutely right and I confirm their answers. I sent you an email on friday. One of your orders is shipping out today. Best regards

Hello Fatima, I have replied to your review. May I have your order number to give you further information?

Hello! We always send a confirmation email. Maybe there is a problem with your email address? May I have the first name and the last name you used to place the order?

Hello Reet! If you give me your order number I will be pleased to help you and give you further information on your order status. Kind Regards

Hello Christopher, all of our products are 100% genuine and come from licensed distributors. They are dispatched in their original package and with their tag and/or authenticity certificate.

All of our products are 100% genuine and come from licensed distributors. They are dispatched in their original package and with their tag and/or authenticity certificate.

Hello Olaide, we are a legitimate Italian company based in Turin, we are in business since 1998

Hello Martha, These orders depend on the Spanish service. According to what I see, you didn't provide the right information. I am going to cancel the orders

Hello Tea, The order was shipped on the 5th of December with DHL, an email with the tracking number was sent automatically to your email address.