• ClkBank.com

ClkBank.com

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Overview

ClkBank.com has a rating of 1.6 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ClkBank.com most frequently mention credit card, customer service, and monthly subscription problems. ClkBank.com ranks 784th among Discount Shopping sites.

  • Service
    7
  • Value
    5
  • Shipping
    3
  • Returns
    4
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
See all photos

What reviewers want you to know

Positive highlights

  • Now was it the web site that sent the charge to them or did they take upon there self to charge the stuff on my account.

Critical highlights

  • 2 days after purchasing an online book I have fraudulent charges on my credit card and it had to be cancelled.
How would you rate ClkBank.com?
Top Positive Review

“Fast friendly service very understanding”

Sarah B.
1/20/21

A few minutes ago I spoke I messaged customer support. Not sure if they have automated names or not. I messaged with Rene. They were very pleasant and understanding. I made a purchase for a subscription of biorhythm.com. Which I highly recommend! It is amazing. I think everyone should look into it. Unfortunately, I was diagnosed with covid 12 days ago. I am very ill. Some financial issues have occurred due to being sick. Rene was super understanding and accommodating. Within a few mins I had spoke with her, she had canceled my subscription, and sent out my confirmation of cancellation. Thank you Rene and all at clkbank.com. Please stay safe. Covid is nothing to joke with. I've been bed bound for 12 days and before being sick I was a completely healthy 30 yr old woman with no underlying conditions. I can only imagine how hard it would be for someone with underlying conditions. Stay safe. Thank you once again. Much to all. Thank you again.

Top Critical Review

“Unexpected Withdrawal”

Jessica L.
11/2/23

Thiss bank took money without even receiving anything. I paid for one month now taking more money in my account. Vitamin is only $29 with shipping end up paying over $75 now they are taking more money. What a joke! This is a scam!

Reviews (58)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (12) web site (3)
Thumbnail of user jluquingan25
1 review
1 helpful vote
November 2nd, 2023

Thiss bank took money without even receiving anything. I paid for one month now taking more money in my account.
Vitamin is only $29 with shipping end up paying over $75 now they are taking more money. What a joke! This is a scam!

Thumbnail of user rebeccab2286
1 review
2 helpful votes
January 4th, 2023

I ordered a bottle of vitamins for $29.95 and within 3 minutes of purchasing them they hit my credit card for over $200 for what I have no clue. Will be spending the next few hours trying to get my money back.

Tip for consumers:
That they make random charges to my credit card without any concern and it has nothing to do with anything I actually purchased

Products used:
I have not received anything yet

Thumbnail of user janes1638
1 review
2 helpful votes
May 4th, 2023

I attempted to purchase this item as it sounded perfect. The price for one bottle varied from the price they had guaranteed as I was attempting to purchase. My bank /credit card company flagged the purchase
And directed me to call them. This appears to be a scam.

Thumbnail of user mrs.magnoliac
1 review
2 helpful votes
January 10th, 2023

Cancel, Cancel Please cancel.

This customer is almost 98 years old, and has no teeth. That's me. Please cancel this order and replace my money. Order number is VW4JKAFG (that looks like a G, it maybe a 6) I just ordered the product this afternoon. I will try to stop payment in a moment also.

Thumbnail of user michaelw258
1 review
0 helpful votes
November 18th, 2022

I purchased a book and received it but then I see a charge for some type of membership that I never authorized. I have asked for a $13.00 refund and to cancel. CLKBANK*End of Trial *******035 ID

- $13.00

Thumbnail of user sarahb1575
1 review
1 helpful vote
January 20th, 2021
Verified purchase

A few minutes ago I spoke I messaged customer support. Not sure if they have automated names or not. I messaged with Rene. They were very pleasant and understanding. I made a purchase for a subscription of biorhythm.com. Which I highly recommend! It is amazing. I think everyone should look into it. Unfortunately, I was diagnosed with covid 12 days ago. I am very ill. Some financial issues have occurred due to being sick. Rene was super understanding and accommodating. Within a few mins I had spoke with her, she had canceled my subscription, and sent out my confirmation of cancellation. Thank you Rene and all at clkbank.com. Please stay safe. Covid is nothing to joke with. I've been bed bound for 12 days and before being sick I was a completely healthy 30 yr old woman with no underlying conditions. I can only imagine how hard it would be for someone with underlying conditions. Stay safe. Thank you once again. Much to all. Thank you again.

Tip for consumers:
Very good site! Highly recommend!

Products used:
Biorhythm.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user hildap34
1 review
2 helpful votes
February 3rd, 2022

Tried to download and could not tried calling they sent a link that still would not allow the download I was given the run around until after the expiration date of the refund and after asking for a refund it wasn't honored also was charged a extra fee to download the books

Tip for consumers:
Dont

Products used:
None

Service
Thumbnail of user charlottev45
1 review
8 helpful votes
April 21st, 2021

Horrible to non-existent customer service! Can't get anyone on the phone. Can't even leave a message.

Thumbnail of user cm847
1 review
5 helpful votes
April 20th, 2021

Referred to this company by a TikTok creator- should have known better. The web browser is unsecured. And I felt as though they were just feeding off my algorithms I saw that they immediately were going to ask for money. So I have no proof of purchase. They are not getting any of my info. Or money.

Thumbnail of user nancyh827
3 reviews
7 helpful votes
June 7th, 2020

This could be miracle I'm looking for. CHARGED BUT NO DOWNLOAD SO I JUST GAVE THEM $37 FOR NOTHING.

ISSUE IMMEDIATE REFUND

I got cut off. I saw where for same price you can get all mailed, u just pay 4 shipping. I would prefer that. Never got to finish seeing 2nd video which I might like. DONT SCREW ME OVER, GIVE ME REFUND & I WILL ORDER WHAT I WANT.
You see my pic & know I didn't get download. DONT SEND IT NOW. JUST REFUND.

Thumbnail of user glennal2
1 review
1 helpful vote
May 15th, 2023

I received this email from your support team. I am not satisfied with ClickBank's response to close the ticket without considering that this was an international order and the postal service in the UK and USA are unpredictable. I returned the bottle using registered Post through Royal Mail, Signed For 1st Class. Then I received your email stating ticket number NB4IMVGG, *******, TECH SUPPORT, CLOSED; this is unacceptable.
I could get my refund; my order number is *******. I returned the bottle to Alpilean, 1301 Ridgeview Drive, McHenry, IL *******, USA.

I completed all the Alpilean tablets to see if they worked; unfortunately, the Alpilean tablets did not work, so I returned the empty Alpilean bottle. Then you told me I could not get a refund as I returned the Alpilean bottle after 60 days. I'm afraid I have to disagree with this assumption and believe I believe;
ClickBank scammed me. Therefore I would like to complain against ClickBank for scamming me out of £85.67, plus the postage.
Attached are the Royal Mail Post Office receipts. Please send me the contact details of the person I must contact to complain about this scam.

Thumbnail of user debbiem177
2 reviews
11 helpful votes
February 10th, 2018

The order was for one book and I was charged for 3 different books. The first book I didnt even think it went through but my husband Thank God, keeps an eye on my account for me. I had a total of 5 charges from clkBank but what was good they sent everything to my email account so I could figure out what had went wrong. I did get two honorable people that work there to help me and they refunded my money within a couple of hours. Now was it the web site that sent the charge to them or did they take upon there self to charge the stuff on my account. I dont know but they did refund my money and they were very polite about doing so. Deborah M.

Tip for consumers:
I ordered through my email and I only delete my email about every other month so I had all the info I need to contact these people. Be careful there are people in sheep clothing out there to deceive you. I have been scammed by them in the pass and Visa had to get my money back. I was just lucky, remember that JUST LUCKY!!

Service
Returns
Thumbnail of user meredithm110
1 review
7 helpful votes
February 27th, 2021
Verified purchase

I watched a video leading me to believe a product, GLUCONITE, was terrific for seniors. I decided to order one bottle. When I entered the single order, a popup saying I would get a much better rate if I ordered three of the item so I went ahead with ordering three. Then there was a popup advertising another product which I did not select. There was never a checkout process. I suddenly received a page showing that was ordering 1 bottle of GLUCONITE, 3 additional GLUCONITE bottles, and 3 bottles of the second product.
I called the support number and the representative said I had already submitted the orders; there was no checkout process. I asked him to cancel the three orders. I did a google search and found this was a scam. I called my bank and reported that the "three" pending orders had been cancelled and that I wanted no future charges from this company. I now have received an email threatening to destroy my credit for contacting my bank and canceling the order.

Tip for consumers:
Avoid this like the plague.

Products used:
none

Service
Value
Thumbnail of user luzmindol
2 reviews
7 helpful votes
November 8th, 2015

CLKBANK application was installed in my laptap computer after paying it. My laptap was destroyed how can I access again that CLKBANK application in this computer now.

Thumbnail of user norah64
2 reviews
9 helpful votes
July 4th, 2020

Want a refund? Forget it! 'Mae' or 'Ange' (same lady different names) will play 'bad phone line game' with you. Crystal clear line. BAD actress. You have No choice to call because you only have 2 seconds to go to email for verification code before "code time has expired" WTF?! He's Shaken Hands alright, with THE DEVIL!

Thumbnail of user jacquelineo40
1 review
18 helpful votes
October 17th, 2019

I have never heard of this company. Today my card was charged a random $72! I tried to call but kept getting hung up on. So then I did the online chat. I answered all their questions and then was disconnected!

SCAMMERS

Thumbnail of user marionr122
1 review
2 helpful votes
January 7th, 2023
Verified purchase

I ordered a product for $61.26 total including tax and shipping. My credit card account shows a CLKbank entry on that amount dated December 28,2022. Ten days later, there has been no product delivery, and no delivery information. I WANT MY MONEY BACK, and if I don't receive a response by Friday, January 13, I will contact the Minnesota Attorney General's Office--consumer fraud division. My CLKBANK Order # is Y79INVH7.
Marion R.

Tip for consumers:
Be wise.

Products used:
Hasn't arrived yet.

Service
Shipping
Thumbnail of user anjurajv11
1 review
0 helpful votes
July 20th, 2023

THIS IS A SCAM. And the website itself isnt right, it shows as https://www.clkbank.com/?receiptNo=4JYGAC6N.
AND THEN SAY THEY ARE ONE OF THE TRUSTED SITES AND DIRECT YOU TO FAKE VENDOR

Thumbnail of user dianej33
1 review
1 helpful vote
September 13th, 2016

Hi, ijust got off the phone with Jake, customer rep who helped me. I stayed on the line to complete the survey but it went to dial tone. I tried again, but didnt work.

Well i spoke with C. S. rep Jake, he is great, really nice and personable and has a great voice. Thanks again Jake.

Thumbnail of user richardm2511
1 review
1 helpful vote
April 28th, 2021

My bank stopped my attempt at transaction twice. Then I read up on this institution here. My banks fraud protection has been nothing but awesome, That's why there my bank! Thank You WF! Keep up the great work! STOP THE THIEVES!

Tip for consumers:
My bank wouldn't approve the transaction then I came here and red what all had to say! STAND CLEAR! My OPINION!!!

Products used:
This is some scam associated bank READ ALL REVIEWS. I was purchasing a service which I now believe to be a scam!

Value
Quality
Thumbnail of user grantd172
1 review
4 helpful votes
September 4th, 2020

I ordered a product I never received. Clkbank.com do not come back to you. It represents a bunch of scam artists. Stay well away.

Thumbnail of user tammyt210
1 review
4 helpful votes
April 27th, 2020

They took my money but their link didn't work. They have a few different customer service numbers, which are not answered. Their instant message representatives do nothing; they create a ticket for resolution, but it dies there. THEY ARE SCAMMERS!

Thumbnail of user franks758
1 review
8 helpful votes
April 14th, 2020

Clkbank is a scam. They will withdraw the money you paid for membership and direct you to a site that has a domain for sale. They do not provide the service you paid for. Chatted with online customer service and was told they would direct a help ticket to the vendor and it would take 48 hrs to get a response. Also told that if I did not hear from them in 48 hrs, I would have to redo the help ticket. Asked for a cancelation to the membership and was told the could not refund the trail amount. When I asked if it was a scam, the person I was chatting with all of a sudden closed the conversation window. They are a scam and you will loose your money if you sign up for a membership with them.

Thumbnail of user dutchb3
1 review
4 helpful votes
September 11th, 2020

This is the worst company with the worst customer service I have ever experienced I ordered a product from the description that they gave after check out the product was not as such I immediately cancelled the order I called their customer service they said since the order had just been imported we will refund your money and cancel the order 3 days later they recharge my card again I called them again the customer service lady that I got after an hour waiting through a hundred customer service calls hangs up on me then I called back to no avail to get anyone else a day later they recharge my card again this is the worst company ever to do business with so they're not use this company ever

Tip for consumers:
Never use this company avoid them like the plague it's a bad sign when you call customer service and there is a hundred calls in the queue waiting to get service

Products used:
I did not use any of their products because the ad was deceptive and was not correct for what I ordered so it's a bit fraudulent from that standpoint to Date and Switch if you will

Service
Value
Returns
Thumbnail of user shalvak1
1 review
0 helpful votes
July 17th, 2022

The biggest lie in the world is this f... g product that does nothing and this fraud company. Found this fraud company on Youtube. The man talked for 1 hour about this losing weight product and there was no way to skip to go to the next page until he finished his bull$#*! speech. Then I ordered, they tries to offer me more to spend more money and I managed to say NO. They sent me. Shipment took more than several weeks. Though I live in the USA. I got it, started to use it for 30 days, and it did NOTHING. I did not lose a pound even though they PROMIS AND GUARANTEE you that I will lose weight. Then after 1 month, I asked for a refund. They say first I have to return the product back. Notice-the return policy does not say anything about returning the product, or the container after use. I was gonna throw it away after I used it all and it did nothing but for some reason, I did not throw this empty container out. I shipped it back. Asked for a refund. It took a month to get my money back, less than what I paid. I paid $84-04 they refund me $77.00 After multiple live chats with them, more than 5 times, they created the ticket, Customer service is awful. All the agents have NO know idea about the tickets they create about your issue. Plus forgot to mention, that when you ship back the empty container they send the letter to the vender or whoever sells or makes a product and the letter says... The customer returned the product and please refund or if you decide not to refund tell the customer WHY not. Even though the site swears and has a return policy, they might never refund you if they decide so, or to those people who have no idea that after using this product in order to be refunded you MUST SAVE the used container. What bull$#*!. What a scam. I have 150K followers on Instagram and I'm going to share there about this fraud bull$#*! company and product. NEVER ORDER AND USE THEIR PRODUCT. The ad shows otherwise coz they paid fake actors to say it's an amazing product and you will lose youWAIGHT. NEVER USE THIS PRODUCT.

Service
Value
Shipping
Returns
Quality

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About the business

ClickBank (CLKBANK*COM) is an online retailer of products such as ebooks, memberships, software and more. If CLKBANK*COM or ClickBank is on your bank statement, it is most likely because either you or someone in your household purchased one of the many...

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1.6
58 reviews
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