BikesDirect Questions & Answers

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Here’s what consumers have asked with answers from BikesDirect staff and previous consumers.

46 questions answered
30% answered in 1 day
Question:

I weigh 270 pounds and would like a road bike, but i don't want to spend more than $550. what is the weight limit?

Answer:

I would recommend that you think about a hybrid bike first, as the tires are larger & the 26 inch wheels are a bit stronger. Also, you will be more comfortable riding on an upright position. If you like it, use it to loose weight while saving for a decent road bike.

By Jeffrey H.
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Question:

I order a bike with hydraulic brakes. will i need to add the fluid and bleed them or will they come set up? will the front and rr deraillers come adjusted or will i need to adjust them?

Answer:

No. The bike should come ready to ride.

By Dwight W.
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Question:

What bike do you recommend for a 6 foot and 330lbs rider? looking at the cyclecross or something that i can ride for 10 to 30 miles daily?

Answer:

Hi - the bike depends upon the type of riding you want to do and what you want out of riding. Do you want comfort? Durability? Speed? More upright riding position? Definitely want to look at bikes with larger tires as they would be more comfortable. The CycleCross type bikes are fast but have a bit larger tires for more durability and comfort than a skinny tire road bike. Check out the OmniStrada which have knobbier and larger tires than the regular cross bikes. They also have top tech tubeless compatible rims which you can easily convert with sealant and kit to being virtually flat free :) Check them out: http://www.bikesdirect.com/products/cross_bikes.htm

By mike s.,
Question:

Hi i am thinking of buying a fuji 3.0 sunfire. i am not very handy, how much will it cost me to have a bike store assemble it for me?

Answer:

Contact local bike shop. Or check Craigslist for a bike repair guy. 2nd its probably cheaper.

By Randy H.
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Question:

Dose any1 know how long it takes to register the bike?

Answer:

I don't know of an municipality that requires you to register it.

By Alan F.
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Question:

Hello - when i order a bike, can you confirm how it is shipped and what is needed to assemble the bike? how much of the bike components are already assembled? thank you

Answer:

It depends on which bike you order. I also had to assemble and adjust the rr deraileur and break calipers. If you are not going to be home when it's delivered you can go to ups website and sign in advance. Ups will send you notifications before and when it arrives.

By william d.
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Question:

How much can you get a shop to assemble the bikes for you if i do not want to do it myself? are they as light as they claim?

Answer:

Shop costs vary... 50 - $100 for assembly... Yes, I have found my bike to be right on the numbers as far as weight...

By Chris P.
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Question:

Yeah, they do have really good deals. do you know if you need to have it built or can you just do it yourself if you have enough knowledge? just wondering how easy it is

Answer:

Here are some good assembly videos showing a mountain bike and a road bike. It's pretty easy- https://www.youtube.com/watch?v=6OPLfsDliEk https://www.youtube.com/watch?v=lUlRjaJWyo4

By mike s.,
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Question:

Given that the rrp's are very top heavy - would i be better going to performance & getting a 40% reduced known brand like ridley or fuji?

Answer:

"PERFORMANCE BIKES" ARE A GREAT CHOICE. FOR EXAMPLE, I BOUGHT A ROAD & GRAVEL 18 SPEED WITH A STURDY STEEL FRAME AND DISK BRAKES FROM THEM WHICH WAS $100 LESS (INCLUDING SHIPPING) THAN "BIKES DIRECT'S" ALUMINUM TUBING BIKES THAT WEIGH AS MUCH (OR MORE!). CHECK OUT THE BRITISH BRAND "CHARGE PLUG" (HA! AWFUL NAME) AT PERFORMANCE WHICH COMES WITH ALL THE TOP-OF-THE-LINE COMPONENTS PLUS STEEL FRAME AND WEIGHS JUST 24 POUNDS. ALSO I LIKE THIS BIKE BECAUSE WITH A SIMPLE $34 PART-CHANGE (ON THE REAR-WHEEL) IT'S GEARED FOR STEEP HILL-CLIMBS.

By INGRID P.
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Question:

Paypal showing bike direct.com webite does not link with paypal?

Answer:

Hi - if you are having trouble purchasing, please call us 9 to 5pm Eastern time, M-Fri 904-249-2453 to place an order :) Yes, we do take paypal and most major credit cards as well :)

By mike s.,
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