Developed in part with a grant from
the National Science Foundation
Doesn't alibaba guarantee the transaction by holding your money until you actually receive the product and give your ok to release the money? and alibaba asks customers to send money through western union to alibaba- is this safe?
asked by ed S. on 8/17/15
6 Answers
Yes, but you have to buy that "safe"
assurance & $1,000 USD is the minimum purchase to qualify. As for wiring money... It's a bad idea unless you have a strong record & relationship with the vendor... regardless of whether the purchase is domestic or international. It all comes down to ALIBABA being there in the front fighting for you or not. 98.9999% of the time it's NOT!!

Try and find ONE testimony where Alibaba is praised for a documented rescue of a purchase transaction Yes, but you have to buy that "safe"
assurance & $1,000 USD is the minimum purchase to qualify. As for wiring money... It's a bad idea unless you have a strong record & relationship with the vendor... regardless of whether the purchase is domestic or international. It all comes down to ALIBABA being there in the front fighting for you or not. 98.9999% of the time it's NOT!! Try to find a documented testimony of a purchase transaction that was covered by "Trade Assurance" that went bad and Alibaba took the initiative to correct the failed transaction to the satisfaction if the buyer. JUST ONE DOCUMENTED TESTIMONY!!
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Xiamen Reliable Garment Co
Start with small orders, and go through Trade Assurance. I am not sure if it matters with all the bad reviews on TA.

Don't put a deposit down without seeing a sample. Many of the items they have online they have never made. It will be there very first time making it, and they use the cheapest material they can find. They don't care because they try very hard to get you to pay a deposit first. Once they get the deposit you are out of luck. They will take two months to send samples, and samples will be different than on their website. Also, they don't use the material they advertise on their websites. It is the cheapest for them.

They overcharge for shipping. Beware.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I wired money and the product shipped was a joke. They sent a quality sample ( which I paid a fee from). But the production units were crap. Classic bait and switch. I wish I used the pay pal approach

Won't use Ali rob Ya again regardless
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Oh Sam! WHY didnt I look for/find this site before my loss on Alibaba! And why then did I not read this feedback before! Aaargh! Yes, the cost of education!
thanks for the info
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
You are not allowed to open carton to see if your product is really there. The carton is unmarked and no packing list of contents. The shipper company can have put rocks in carton. The minute you sign is the legal purchase and money is transferred without recourse.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
×
Have a question about
Alibaba.com?
Post Review