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  • Top Hatter

Top Hatter

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Overview

Top Hatter has a rating of 3.97 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Top Hatter ranks 358th among Gadgets sites.

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What reviewers want you to know

Positive highlights

  • I have had a few problems with shipping, items not being as described, etc.

Critical highlights

  • I had fun bidding on items and felt like I got a good deal until it was shipped to my home.
How would you rate Top Hatter?
Top Positive Review

“Should be a 5”

Luis G.
2/5/20

I would have listed it as a 5 if it weren't for a few merchants that sent me the wrong items. It appeared as if they were doing it on purpose, obtaining a refund was like pulling teeth and return shipping almost the s.ame cost as the product. Yet there are many merchant who were very quick to admit their mistake and make amends, hassle free.

Top Critical Review

“Bad business”

Delania R.
2/12/20

I've tried to return to defective items and it won't work tired of all this bought two of this item neither one of them work returns are horrible

Reviews (36)

Rating

Timeframe

Other

Reviews that mention popular keywords

fun bidding (3) items (16)
Thumbnail of user rodneyd71
1 review
0 helpful votes
February 26th, 2020

I am happy with the items i have purchased,,,,,,,, the couple items that i ordered which didn't make it to me was promptly refunded to me with no hassle at all,,, this company strives hard and true to make sure the customers are happy with not only the purchase but the buying experience itself,,, i am very happy with Tophatter,,

Thumbnail of user pattib130
1 review
0 helpful votes
January 28th, 2020

I am so glad I found TOP HATTER I love the things they have to Bid on. There are Two things that I don, t like free shipping should mean Free shipping I have Bid on things that say free shipping and then find out the there is shipping.and it is almost the same price as the thing I Bid on.if it says free then that is what it should be period.

Thumbnail of user delaniar
1 review
0 helpful votes
February 12th, 2020

I've tried to return to defective items and it won't work tired of all this bought two of this item neither one of them work returns are horrible

Thumbnail of user luisg327
2 reviews
0 helpful votes
February 5th, 2020

I would have listed it as a 5 if it weren't for a few merchants that sent me the wrong items. It appeared as if they were doing it on purpose, obtaining a refund was like pulling teeth and return shipping almost the s.ame cost as the product. Yet there are many merchant who were very quick to admit their mistake and make amends, hassle free.

Thumbnail of user jamesr1438
1 review
0 helpful votes
February 26th, 2020

Excellent Customer Service! I am a real customer and I live in Brownsboro, AL. I have had a few problems with shipping, items not being as described, etc. but Tophatter Customer Service has always provided quick refunds or credits.

Thumbnail of user kimberlys586
1 review
0 helpful votes
March 18th, 2020

They have some really nice things on here, different. Fast delivery! Quick response. Some things I haven't even seen before.

Thumbnail of user peters1030
1 review
0 helpful votes
April 1st, 2020

Some products are of very good quality while others appear to be cheap imports from China or Taiwan. I received two hats recently one was flattened so badly that it will never get it's original shape back the other had poor stitching and had unraveled alittle prior to even being worn once.

Thumbnail of user alberts201
2 reviews
0 helpful votes
January 21st, 2020

Tophatter has a very wide selection of products to choose and bid on.
The price you bid is the price you pay if you win that bid plus shipping if specified, otherwise most shipping is free.
The product you receive is sometimes either not what you ordered or slightly damaged from time to time and is sometimes late on delivery, I've had a few instances, but for the most part, you do receive some very good items, you can click on the item and read about it EX: if it's new, refurbished or what ever before you decide to bid on that item... the saying goes "you get what you pay for". It's a fun site and you CAN get some (in the old slogan of building 19) Good stuff cheap... I still go there and will continue.

Thumbnail of user gener205
1 review
0 helpful votes
February 5th, 2020

There are so many great items and the price is most of the time shipping could be a bit faster at times overall i love shopping at this site thank you so much tophatter.

Thumbnail of user scotts1141
Scott S.
2 reviews
0 helpful votes
January 10th, 2020

The photos of what you bid on do not look like what they do when they arrive, the products are very poorly made. I purchased a necklace that claimed to be sterling silver and it turned colors within a week. It was a very upsetting purchase. A lot of other things I've purchased aren't what they appear. On the other hand, there were a few things that I liked. I won't be shopping as much. I will be careful as to what I purchase.

Thumbnail of user bobbic45
1 review
0 helpful votes
December 13th, 2019

I really enjoy shopping on Tophatter. The prices are reasonable (as long as everyone would back off from a bid sometime. Makes no sense bodding anyone up. Save money your self.) prices product's are just like what you read in the description and see in the picture.
Last thing is customer service does thier best to make you happy and do it in a timely matter.

Thumbnail of user vivu1
1 review
0 helpful votes
January 8th, 2023
Verified purchase

It helps to understand ways to make money in a way no body knows it helps u meanthally and physicaly in ur bissuness career

Tip for consumers:
it will give information that u may not know

Products used:
shoes and ipads

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelm4001
1 review
0 helpful votes
February 5th, 2020

I ordered 10 different items and everyone that has arrived so far are from China. No packing slip, no instructions, no boxes. All items shipped in bubble mailers. Quality is marginal at best. All items have been just cheap items. Would not recommend at all.

Thumbnail of user napoleonh20
1 review
0 helpful votes
December 15th, 2020

The biddibg is great you just don't get your order when stated. Was shown to get purchase before Christmas but on final confirmation it was much later.

Thumbnail of user brandyv10
1 review
0 helpful votes
December 10th, 2019

So many changes have gone with the app it is very disappointing. You gain credits yet if the shipper decides not to ship out the product you get your money back but lose your credits. I won some pretty great deals and ironically all of those purchases were refunded in credits. Going to look into a different app

Thumbnail of user josephe304
1 review
0 helpful votes
March 18th, 2020

Tophatter is a great place to buy stuff everything I have hot from them is the beloved everything I have will shop there a lot more

Thumbnail of user shawnl156
1 review
0 helpful votes
February 22nd, 2020

I started buying products and online they look like good quality my first item was a laptop, turns out I was sent a scratched up refurbished one that wouldn't even turn on then I had to fight to return it, then I had a bunch of items that I paid for and it said " in transit" so I waited and the day came and went that I was supposed to receive them and I emailed them and I got a response saying, oh yeah you won't be getting those items we've had a delay sorry we didn't reach out to you but we'll refund you your money but it'll take 5 days... my thought is this if the deal looks to good to be true it is so long story short don't buy the knock off crap on TOPHATTER

Thumbnail of user philipc290
1 review
0 helpful votes
July 28th, 2020

I am totally happy with my order but if you order cloths just know that a 5x is kinda like a 18 maybe 20...

Thumbnail of user timothyb353
1 review
0 helpful votes
January 21st, 2020

They treat you right, and take care of you if there's any problems they take care of you promptly I am very happy with there service

Products used:
Two in one adapter for iPhone XR headphones and power, E58 WiFi FPV Folding drone, Pure Brass Magic Cube Gears Linkage Fidget Spinner just to name a few

Service
Value
Shipping
Returns
Quality
Thumbnail of user garyr367
1 review
0 helpful votes
December 19th, 2019

A bid site that has many varied products to make unusual gifts. Lots of quality items but a few lemons.

Thumbnail of user dolorest19
1 review
0 helpful votes
January 1st, 2020

It is not only addicting but so much fun! I have the best time bidding for amazing offers! The quality has been down right mind blowing and the wins keep coming.

Thumbnail of user charleney2
1 review
0 helpful votes
December 5th, 2019

Where can say too much right now only joined of month ago but so far I am enjoying the sight I hear purchase ever items only receive one so far and it was beautiful so with everything else coming in the mail I do pray that the all to my expectation over all I am adjoining

Thumbnail of user tifanyg
1 review
0 helpful votes
December 10th, 2019

I like this site. The only thing I would change is the description. It can be deceiving on some products.

Thumbnail of user dawne129
1 review
0 helpful votes
October 9th, 2019

I love this site! It has been fun bidding on various things. It feels like most of the items come from China post but there are a lot that are in the US as well. I have always given a max $ amount that I would spend for an item and so I have never felt cheated or that I did not get a bargain. Some things get here fast and others take a while. There are also opportunity's to earn credits by being a top bidder or on certain items there is a cash back reward.

Thumbnail of user shawniesem
1 review
0 helpful votes
September 16th, 2019

I am glad i finally found someone whom i can get things i like and receive in a timely manner. I have told several people about this business.

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