• Weather Underground

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Overview

Weather Underground has a rating of 1.34 stars from 690 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Weather Underground most frequently mention weather channel, day forecast, and many years problems. Weather Underground ranks 46th among Weather sites.

  • Service
    21
  • Value
    17
  • Shipping
    4
  • Returns
    4
  • Quality
    21
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
12
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Even the weather channel app is screwed up now (terrible format) compared to the older version.
  • What once was a fantastic weather site has degraded to uselessness.
How would you rate Weather Underground?
Top Positive Review

“The Weather Underground app has improved since my last review”

James W.
1/7/20

The app has improved significantly over the past year. Precipitation feature is much better. The ten day forecast is better too, and it changes often, showing the latest updates, as it should. I was not happy a year ago, but I have to admit they've done a lot of work to make it more user friendly.

Top Critical Review

“IBM lead, follow or get out of the way”

Jon N.
9/4/23

Hey I'm guessing you helped coke-a-cola roll out the "new coke" as well Captured a great site and trashed it with big biz tweaks IBM begets "think" well "think again" We will/do not forget, bye bye!

Reviews (690)

Rating

Timeframe

Other

Reviews that mention popular keywords

weather channel (71) weather site (72) weather station (55) weather app (32) weather information (17)
Thumbnail of user rickc907
1 review
0 helpful votes
January 10th, 2024

Been using this site for over 15 years. 3-10 forecasts are very inaccurate. It is obvious this site posts extreme 10 day forecasts to gain views in return for advertiser money

Value
Thumbnail of user samh1155
1 review
0 helpful votes
December 10th, 2023

Used to be ok.Since the last upgrade it is now a 6 or 7 step process to get to weather station.
A half decent app might help

Service
Quality
Thumbnail of user mjlcarolinabay
1 review
0 helpful votes
November 20th, 2023

Weathered underground radar has shown the Same radar shot for weeks. It has rarely worked in the past 6 months.

Service
Value
Quality
Thumbnail of user billd402
1 review
10 helpful votes
September 16th, 2020

They totally ruined Weather Underground Map! Now they are adding ads at the top cutting off a 1/4 of the map view, REALLY! Screw Wundermap I will find something else!

Thumbnail of user jonn223
1 review
1 helpful vote
September 4th, 2023

Hey I'm guessing you helped coke-a-cola roll out the "new coke" as well
Captured a great site and trashed it with big biz tweaks
IBM begets "think" well "think again"
We will/do not forget, bye bye!

Tip for consumers:
how you list X number of storms in option que but only display X (-WHY)

Service
Quality
Thumbnail of user jamesw1746
1 review
24 helpful votes
January 7th, 2020

The app has improved significantly over the past year. Precipitation feature is much better. The ten day forecast is better too, and it changes often, showing the latest updates, as it should. I was not happy a year ago, but I have to admit they've done a lot of work to make it more user friendly.

Thumbnail of user michaeln1975
6 reviews
4 helpful votes
January 22nd, 2023

Weather underground not report this morning. If I go to Profile, and My Devices, all 4 of my stations are GREEN and reporting. But when I select the individual PWS it indicated RED (Offline) and no data reporting. Ever since IBM took over Weather Underground support is nonexistent, and site is horrible. I am now using Ambient Weather which is SO much better and reliable and support is great.

Tip for consumers:
Ever since IBM took over Weather Underground, support is nonexistent, and site is horrible. Use Ambient Weather which is SO much better and reliable and support is great.

Service
Value
Quality
Thumbnail of user bryons16
1 review
11 helpful votes
January 31st, 2019

Look up the history of the Weather Underground. No business in their right mind would want to be remotely associated with it. Besides, "underground?" Weather "underground"? Who cares!?

Thumbnail of user snoqualmiej
1 review
8 helpful votes
August 5th, 2021

The most incorrect ap ever.The forecast highs are NEVER correct. Consistently run 5-8 degrees below the actual temperatures reached. It runs that way no matter what location I look at. It's 2021... forecasting is much better these days yet this WEATHER AP can't seem to get it right. The photo included shows the typical every day inability to correctly forecast the high temperature. Totally unreliable.

Thumbnail of user wallym15
1 review
7 helpful votes
December 9th, 2019

Where do I start?...
1. Wrong units displayed (mix up mm and cm all over the place)
2. Location search doesnt work
3. Random locations (miles away) selected when city is chosen from a list
4. Select a city, you get wrong lat/lon location displayed. Select lat/lon location, and a totally unrelated city is displayed, nowhere near the lat/lon you keyed in
5. Setting favorites does not work
6. Setting home location does not work

The list is endless
The site is broken and not getting fixed

Thumbnail of user robertr1391
1 review
30 helpful votes
February 20th, 2020

WU has been ruined. The app now sucks, almost as if on purpose. If they'd bring back the old GUI, I'd likely pay for additional long term forecasts and data upgrade.

But as it is now, I'm looking elsewhere. There are so many things wrong with this new "upgrade", many covered in the overwhelmingly negative reviews.

Is IBM customer tone-deaf?

Thumbnail of user dominicm227
1 review
1 helpful vote
August 5th, 2023

The precipitation amounts are rarely even in the ballpark. Lately the temperature isn't even accurate. I spent money on the app and will not be renewing now that I see what garbage it is.

Value
Quality
Thumbnail of user anitaa100
1 review
28 helpful votes
January 10th, 2020

Why did they do this? Since the update, it's only had the current temperature in my area shown once (it's just showing dashes every other time), the hourly and weekly graphs are hard to read and uninformative, all the little local weather stations, which was the whole reason for having the app, are invisible on the map without extra clicks and there are far fewer of them now. For God's sake it doesn't even show me the temperature at the airport for my city now. It's really, really, REALLY bad now.

Thumbnail of user chetylc
1 review
16 helpful votes
April 1st, 2020

Too many flaws to list them all.

My biggest complaints are that you can no longer pin the map to get weather at a new location and the rain probability graph no longer has the dew point curve and temperature curve superimposed over each other. The best part of Wunderground was the raw data that could be interpreted by the user, that is no longer available.

The interface on iPad is horrible, basically just the phone version with lots of empty space.

Thumbnail of user msusang
1 review
6 helpful votes
October 17th, 2021

Unfortunately there is no end in sight for bad service on weather Underground. They have now announced that they are discontinuing their webcam service. This is one of the few good remaining features from the original service. You could actually see freeways, streets or any type of weather activity in your area via a live view, using a network of volunteer cameras, instead of just relying on satellite or radar. It's a sad sad day for weather enthusiasts and for the people who rely on the service.

Service
Value
Quality
Thumbnail of user sm466
1 review
24 helpful votes
January 13th, 2020

Where did the basically 'good' app go. The widget on my phone disappeared with no replacement in sight. The app is unreadable and full of spam. They don't even have to gather the data, since it's crowd sourced from 1000s of home weather stations, just compile and display the data. I'm looking for an opensource weather app now, this is a waste of my time...
Also I had paid to use the app with no adds, but can't find anyway to reactivate that 'account' or any record of me paying... strange. Wouldn't hand them a cent now...

Thumbnail of user robv54
1 review
50 helpful votes
January 18th, 2020

Just piling on here. I cannot believe how much worse this app got with the new update. No more precipitation totals, far less functional forecast charts (the trendline labels aren't even by the right lines!), no detailed forecast descriptions, no widgets, slow to open and load, the animated compass points thing is pointless and distracting, etc., etc., etc. I assume we have IBM to thank. I've been a huge weather underground fan for years and am ready to give up on it now. RIP weather underground.

Thumbnail of user rosannam7
1 review
22 helpful votes
January 20th, 2019

Was an Intellicast user for many years but no longer. This take over from Weather Underground (The Weather Channel) is slow, cumbersome and full of worthless features that make it hard to find a simple forecast. Awash with maps I could not care less about I miss the simplicity of Intellicast that would give you a daily or 10 day forecast that was up and visible as soon as you keyed in the location. Did 10 year olds create this "new" website. Would give this zero stars if it was an option.
I'm out!

Thumbnail of user ph3578
2 reviews
25 helpful votes
September 3rd, 2017

Wunderground used to be a great weather site. Now its all ads and slow load times, crashes and less easy to dig down for real data. Each redesign, desktop or mobile variants is just getting less usable.
AND they encouraged people to setup PWS and give them the free weather data so they can monetize it, great...

Thumbnail of user jimo123
1 review
27 helpful votes
April 20th, 2019

I have been a member for many, many, years, but this year will be the last. The paid sites do not load properly, the animation on radar does not function, no one answers an email with my concerns, why bother. It was an excellent site and a reliable source of information, the absolute best, however, since its acquisition by TWC it has gone down in flames very quickly. So, if TWC doesn't care about their customers and their site, I shall reciprocate. What a shame. Cato, NY

Thumbnail of user timb469
1 review
19 helpful votes
April 25th, 2019

I miss Intellicast so much. Wunderground frequently doesn't load properly (Chrome on a Mac), and forecasts seem off. When the map actually works (infrequently), it's pretty good, but I'd like it to default to radar. So many extra clicks to see what I want, and usually it doesn't completely load or fails to load altogether. Shoddy web development. Very poor site. If Wunderground bought Intellicast, they should have just replaced all their code with that from Intellicast.

Thumbnail of user roys348
1 review
21 helpful votes
January 1st, 2020

They ruined it even more, no landscape mode on iPad, no webcams, information I don't need and quick useful info. Gone, another case of stupid smart people.

Thumbnail of user tomb604
1 review
27 helpful votes
January 31st, 2019

Intellicast was exceptional. I used it for many years, every feature you could possibly imagine, told many friends about it also. But, alas, all good things must come to an end. Now, it has morphed into Weather Underground. :( WU is worthless. 10 day forecast hardly ever loads, their radar "maps" are useless and slow, no logical flow what so ever. There is a reason I never used WU before, I will never use it in the future. Time to find a REAL weather site. RIP Intellicast, you will be sorely missed!

Thumbnail of user evak59
1 review
19 helpful votes
January 31st, 2020

Best ditch new version quickly, before we all switch! Wunderground was a 4.5 and now slipped to 1 or less star rating.
I've used it for years and loved it. Now I can't even find the mm/in of precipitation. The 10 day forecast was easily available- so far I haven't found it. Please hit UNDO, or I'll have to ditch Wunderground to stop annoying myself! Unbelievable blunder!

Thumbnail of user stevef136
1 review
24 helpful votes
September 6th, 2017

The new redesign is awful in so many ways I can't even begin to describe them all. Whoever was in charge of this project should be fired. The responsive design is done very poorly, the site is slow and bloated. All the useful features removed, WTF were they thinking.

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Weather Underground provides local & long range weather forecasts, weather reports, maps & tropical weather conditions for locations worldwide.

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1.3
690 reviews
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