Wish Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Wish staff and previous consumers.

438 questions answered
15% answered in 1 day
Question:

After shipping, how long does it take to me delivered?

Answer:

You may never get it. Most, if not all, items are shipped from China so it takes weeks if you actually get it. Many people, me included, never get their order and customer service is a joke.

By Tracy S.
See more answers (3)
Question:

I ordered 3 items. how long will it take to receive it? and is this a fake businesss?

Answer:

It will take at least a month. Often, I have complained of overly long shipping times and since they have trouble tracking since they deal with so many companies, often they refund my money, but I still get the item. Is it fake? No. I have ordered over 50 items and liked all. Trick is, READ THE REVIEWS. They use different companies and if something is cheap, People will comment. Clothing is sized for Asian market and I ordered an xxl even though I wear a medium. Clothes tend to be poorly made. Check if people have posted pictures, and then you can really tell! Watches and purses have been high quality and look great.

By Suzan C.
See more answers (3)
Question:

Is it safe to shop from it!

Answer:

If you don't mind the possibility of your item being lost, taking months to arrive, or your credit card being compromised, then, yes, it is completely safe to shop from. I'm not saying this is going to happen, but keep in mind that all of those things are possibilities. Personally, I use the app just fine, I've never had any glaring issues.

By Princess J.
See more answers (3)
Question:

Answer:

I like there make up but no it doesn't come when it's suppose to... its coming from China so it takes forever... other then the make up I wouldn't order anything else just because when I didn't it was awful cheap stuff

By NikandJess M.
See more answers (2)
Question:

Is this app reliable? i don't just want to waste my hard earned money.

Answer:

I don't know if it is reliable or not. But Im guessing yes if it hasn't been taken down yet.

By Aly R.
See more answers (2)
Question:

Is it a true website or fake

Answer:

Well Q, the website is not "fake", however, in my own opinion (based upon personal experiences) I would advise most people to refrain from conduction business with Wish.com because I truly do not believe they company practices ethical or responsible business transactions. PLease proceed with caution.

By Alex D.
See more answers (2)
Question:

How long it takes for stuff to arrive

Answer:

Anywhere from 4 weeks to never. Some of the items you order never show up and you may be able to get a refund and you may not. No real customer service.the contact us label only gives you the same answers and questions over and over no real place for customer service

By Tommy g.
See more answers (2)
Question:

Answer:

I've made 3 purchases. 2 of them were a total waste. 1 (an iPad satchel-like case, which cost $26) was of good quality. The other 2 (a phone cover and a plug-in phone speaker under $10 each) were total garbage. I've deleted the app and my email subscription, and will never buy from them again.

By Robert S.
See more answers (2)
Question:

Hey so i signed up for wish before i read all these reviews and the site said i get a free gift... all i had to do was pay 1$ for shipping. i used my paypal to pay for it should i close my account or am i safe. please let me know asap

Answer:

Contact your CC organization and request a refund!

By Doug S.
See more answers (2)
Question:

Any one from india who's has oder something from wish can i get details about how to do payment in this.? payment done by this is only by credit card or we can use debit card and mastercard.? and what is the expected time for delivery.?

Answer:

Pay only by paypal to be protected other wise they do not have a very good track record!

By Wesley L.
See more answers (2)

Can’t see your question? Ask to get answers from the Wish staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Wish?
Post Review