WigSis

The wig I received was NOT the wig pictured at all. Repeated attempts to get a return authorization have got me replies offering discounts off their products! I keep telling them I insist on a refund. They even tried to appeal to me by saying they hire disabled people who need the money. The wig is a horrid looking thing and I'm out $105!

Though their website looks good, the actual product is garbage! I ordered a wig from them and, instead of being blond, the color was actually orange! That was bad enough but... they say they refund and, within 30 days, but that is such a false statement! I am still waiting for my refund and it is almost 3 months overdue!

If you are looking for a wig like I was, go to a reputable company that stands by their products!

I find this wig very feminine and I am really pleased with it. Just ordered 3 new ones! My chosen color is blond is really lovely. I'm happy with the natural color. People who don't know I wear a wig ask me about my stylist! Really love it!

I love the style and the quality of this wig and I would generally recommend however, for me I was disappointed in the parting. I know it isn't a monofilament but I have three wigs and they do have fake partings that mimic your own. Nobody has a black scalp! I was disappointed as well that out of the four wigs I own, my daughter said this wig looks more like a wig than the other much less expensive ones do. I made an expensive mistake with this wig. Perhaps in other lighter colours, this problem isn't so obvious.

This company has no regard for customer service what so ever. The Sales Dept offers a large selection of wigs but the despatch department seem to have a totally different and far more limited catalogue of stock. The wig I received had nothing to do with the wig I ordered and appeared to have been selected at random.
The company does not appear to entertain any requests for refunds or replacements and since replacements would probably be selected in the same random way there would be little point anyway.
I was very disappointed and angered by the whole experience

I was diagnosed with cancer recently- I was told Chemo was a major part of the solution. I panicked and bought a wig from WIG SIS thinking it was a large company and would be fine to use. I did not do my research. I bought a wig that is was represented as real hair. It is not. It is synthetic- the color is not as represented in photo. I'm trying to return now. They said they needed pictures- I sent them. They said they have the correct address to send it back. I haven't heard back from them.

Ready to wear right out of the box.It is a lovely color. The price is very affordable for such a nice wig.

I ordered the wig for my wife who is losing her hair after receiving the wig it looked nothing like what was advertised don't order from them they're rip-off artist they'll take your money and you'll never get it back

I wore this style all during chemo, and can honestly say it gave me a great deal of confidence, and made me feel more empowered during this journey. This shorter style has worked out great. It's cool and comfortable and I even wore it on a sailboat recently without fearing it would blow off(I wear a fishnet type net underneath which also helps to prevent it slipping).

I ordered a wig and received it a couple of weeks later. It was not very expensive, and it was not anything like the picture. One side was longer than the other and the style was supposed to be framing the face. One side stuck out and would not curve inward. CAREFULLY READ THE RETURN POLICY! I sent an email and didn't hear back so I sent another one. They asked for pictures, which took me a while as I am not savvy in this type of thing. After I sent the pictures they asked me to keep the wig as an 'alternative' and they would give me 15% off another one. ( same thing they told another reviewer) No refund or offer of one. Why would I order another one when I wasn't satisfied with the first one? Buyer beware.

The wigs I ordered look nothing like the picture. They blocked my email, I have been trying to get a refund but they have been giving me the run around. I'm out $200.00. Don't ordered from this fraud company!

The pictures of the wigs on the website do not represent the wigs THE COMPANY WILL SEND YOU. The pictures are on the Internet, I checked Google the wig I ordered was from shots a salon had on their website from San Diego Ca of a client that a hairdresser cut and styled her hair! They should be banned from doing business in the USA! False advertising! DO NOT PURCHASE FROM THIS COMPANY see the photo & what I got!

The wig was very good. I feel very excited because my wig just like the screen shows. I will buying more!

Was just a bunch of fibers stuck to a peice of cloth. Nothing like the picture, a real mess and beyond any repair I could do.

Don't waste your money. What you ordered and what you'll get are night and day. You will not get a refund at all. Chalk it up to an expensive lesson.

"When I learned I would lose my hair to chemo 2 years ago I ran to the only wig shop in town and bought 2 wigs at $400.00 a pop. They are beautiful but not the right color or style. I wore one once, A friend told me about the Wigsis. I went straight to the Wigsis.
I was thrilled... now I like my hair big so I do a lot of teasing which does cause damage. And lots of hairspray... Hence the 5 wigs I have. I like them new and for the price when they get a bit ratty I buy a new one.
My real hair is coming back and I am trying to get it long, although this wig is a little short, it is at a very frustrating point. SO I will still wear my Wig when going out... I'm looking today and may just try one of the other affordable priced ones and go for a little different style and color... After all we must live a little!"

WARNING! Don't buy from this company. I bought a wig. When I finally got it it the color was so far off. To make matters worst it totally clashed with my skin color. The part looked so phony. So I emailed them and Olivia said send a picture & I would get a full refund. After sending the picture she didn't want to refund me at all. She wanted me to understand HER predicament. How much money they would lose, how they are handmaid. Told her I can't even wear it the color is so bad & it isn't what I ordered. They sent wrong color. They said I had to pay to send back. It was their mistake. It took 14 emails to get her to refund $55 of the $115.40 I spent and she said I could keep the wig. Oh whoopie! I can't even wear it. She lied to me & CAN NOT be trusted. Although she says customers satisfaction is priority she doesn't care at all. Don't buy from this company worst there is. The wig doesn't even look real. A 1 star rating is too good good for this company but you have to give it a star to post review

I got this in the colour dark brown with very subtle highlights, kind of auburn-ish highlights. I was glad the highlights weren't very obvious because I wanted something as close to my natural colour as possible. The wig is thicker then I anticipated, but I generally like the wig. It's also longer then I thought, and it's beautiful and looks better in the back.

It took me more than a month to get my wig and it wasn't true to color or look. They would not let me return it because this is what they said. I am not happy about this. This is what they said in an email.

To be honest, all our wigs are made by our cooperative factories which are located in China. The returned items should be mailed to China.
If you return the parcel, you had to pay for the shipping charge and the shipping time will be very long. Both of us will waste time and money.
The wig you ordered is one of our best sellers. You can see the quality of the wig is very well. And we believe the wig will not affect normal usage.
If you can kindly keep the wig, we'll return you $25 as compensation.

The colour is perfect however the style too young for me and I have returned it for an exchange, the customer service was very helpful.

The company sent a terrible factory made RED wig which is not at all what was posted on their website and was supposed to be blond. They do not let me return it and deny a refund.
There is no customer service number only endless emails from "Olivia". Whatever you buy - you obviously can not return! Pl be aware. Clearly fraudulent business!

Having Alopecia universals for exactly one year now, I have dived into the world of wigs. I certainly have learned quite a bit about wigs in general, since I wear them daily. I have become the Wig fan! These wigs are awesome!

Product I purchased looks nothing like picture. Color not anything like color ordered. Item looks like a costume wig someone would wear at Halloween. Then when trying to return of course they want to give me a partial refund or discount on another wig. Why would I want another one when the one I ordered is $#*!ty. Package comes from Indiana but sends return address of China. Very misleading web info
And return policy. If you want to
Order beware before you do.