• WhyNotLeaseIt

Overview

WhyNotLeaseIt has a rating of 1.54 stars from 256 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WhyNotLeaseIt most frequently mention customer service, bank account, and credit card problems. WhyNotLeaseIt ranks 364th among Loans sites.

  • Service
    15
  • Value
    16
  • Quality
    16

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Positive reviews (last 12 months): 0%
Positive
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Horrible customer service and will take extra money out for no reason even if you make all your payments on time.
  • I get charged a payment of 79.99 out of my bank account...
How would you rate WhyNotLeaseIt?
Top Positive Review

“Their great!”

Jimmy L.
1/20/20

I'm confused about the negative reviews, I've used them 5 times. Always paid off at the 90 days (same as cash) if you make the regular payments you will be 3 payments shy at 90 day. So I make an extra payment each month. No taxes. No fees. Yes they outsource their customer service to India but who doesn't these days. My only complaint is this isn't offered at enough businesses. Sears KMart and ABC Warehouse seem to be the only ones I know that use it..

Top Critical Review

“It end up in shame”

Amanda J.
9/21/23

I'm Words cannot express the anger and frustration I have towards this platform. They promised financial freedom but delivered only deceit and financial ruin. It was thanks to T̫R̫A̫D̫E̫R̫E̫C̫O̫V̫E̫R̫Y̫C̫O̫ efforts that I managed to reclaim a fraction of my lost funds.

Reviews (256)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (38) bank account (15)
Thumbnail of user amandaj1335
1 review
0 helpful votes
September 21st, 2023

I'm Words cannot express the anger and frustration I have towards this platform. They promised financial freedom but delivered only deceit and financial ruin. It was thanks to T̫R̫A̫D̫E̫R̫E̫C̫O̫V̫E̫R̫Y̫C̫O̫ efforts that I managed to reclaim a fraction of my lost funds.

Service
Value
Thumbnail of user dianae159
1 review
5 helpful votes
April 8th, 2021

I would not recommend this company AT ALL. You make payments on time over and over yet your purchase price never goes down. They claim I owe them over $300 for a $500 purchase that I have been paying on for over 6 months. Stay away. You do not want wrapped up in this mess! I will be contacting the Better Business Bureau as well as other avenues to help me.

Products used:
Tires

Service
Value
Quality
Thumbnail of user donaldp233
1 review
17 helpful votes
March 18th, 2020

I purchased a fridge when Sears was going out of business in Oct of 2019. The total price was $800. I put down $300 and "leased" the remaining amount. $900 later and I'm still making payments. When I called they told me the "payments" were essentially just renting it and in order to "buy" it I would need to pay the total amount due of $400. That was not explained at the time of buying the fridge or anytime thereafter. Stay away from this option

Thumbnail of user stever1006
1 review
2 helpful votes
March 28th, 2021

I am still paying and it looks like until may, i bought a stove from sears for 2500. Thought hey why not lease to own OMG i have paid almost double for the stove they rip us blind, my fault for not looking more into them. Do your self a favor save up the money first, these people should be listed as a terrorist organization biggest rip off shame on sears and others for using scum bags like this.

Service
Value
Quality
Thumbnail of user larrym378
2 reviews
6 helpful votes
January 29th, 2019

They state when you lease something that you make 5 monthly payments or 10 bi weekly. After that you call to set up the rest of the payoff which is usually 3 payments of $85. I have gotten 3 TV's a washer and other things from why not lease it I have a TV now with 3 more payments then like always I will call and set up my 3 payments. Great company. I will use them again.

Thumbnail of user ramonao24
1 review
0 helpful votes
March 14th, 2023

They charged my card $800 last month when my purchase was paid for. The monthly amount when I owed was $197. So ridiculous and you can't access the website. Calling there gets you nowhere.

Thumbnail of user cynthiaj868
2 reviews
0 helpful votes
January 2nd, 2022

I reached the 5 month buyout at $687.50 but chose to continue renting and paying weekly. Called back 2 months later to find out what I owed which should have been less than $687.50 now. To my surprise the rep said I owed more totalling $706.95. He could not explain why. He got a supervisor who asked me how I was doing. I said, "Not good". Just like that he switched me over to the survey. No one tried to call me back but I called and got another rep on the phone who had no record of my buyout being $706.95. She told me it was last $687.50 as my records indicated. She apologized and said I could buyout for $412.50... which I did on the spot. In 7 to 10 days I should be receiving a confirmation letter and she gave me a transaction number. I'm still leery waiting to see if they will continue to take the weekly payment though I owe them nothing now. I would not recommend this company. I think they are stealing money from customers. Awful experience.

Tip for consumers:
Don't do it.

Products used:
Washer dryer

Service
Value
Quality
Thumbnail of user garym1003
2 reviews
12 helpful votes
August 22nd, 2020

This is a total rip off, they tell you, you have to make 5 monthly payments. None of these are credited to the purchase price, and you can only cancel; after they have taken 5 months worth of payments from you. Than you have a option to buy it for MORE than the price it was sold for. Its no wonder Sears is going bankrupt, all the Sears stores in my hometown have failed. It used to be a store and a brand you could trust. NO MORE. I will never set foot in a Sears store again.

Thumbnail of user blairh81
1 review
0 helpful votes
March 15th, 2022

If I could give less than 1 star I would. I thought of buying a stove. So I set up payments, but then changed my mind. Now these guys keep taking payments on a stove I never purchased to begin with

Thumbnail of user stevet830
1 review
0 helpful votes
May 4th, 2021

They were taking out both a payoff and renting amount at the same time. Called me on a Sunday morning. I'll never use this garbage again. Last but not lease. Whoever runs this pos company which I believe comes from India are stupid people

Thumbnail of user charless698
1 review
3 helpful votes
October 9th, 2019

I got the Attorney General involved on my account. Misleading contract to say the least. I paid the 1800 plus amount stated on contract. Tempo said I still owed 900 plus to pay off... or refinance thru Sears.

The Arkansas Attorney Gens office got involved. Got an email today saying account paid in full. I threatened to sign the pending civil suit already in the works... over 1560 signers as of August.
But they settled mine before hell broke loose

Thumbnail of user suel287
1 review
12 helpful votes
February 26th, 2020

Checking account coming up insufficient funds because these people keep taking money out we don't owe them. Ask them to stop. Now in process of submitting papers to lawyer. Also their is a lawyer group that is suing for phone calls!

Thumbnail of user anes4
1 review
9 helpful votes
May 1st, 2020

They will keep charging your account over and over again even when you've paid off the amount and made the number of payments you agree to on the contract. Sears should be held accountable just as much as this crappy company for using them. Total scam. Do not use this company!

Thumbnail of user teresaw177
1 review
5 helpful votes
May 9th, 2019

Purchased a dishwasher from Sears through why not lease. We didn't have over a $1,000 so we were able to break it down into manageable payment for 90 days. Make sure toy understand the program thoroughly or it could cost twice what it cost for your appliance if you go past ther 90 days. Just know what your signing up for before using this program.

Thumbnail of user jimmyl112
1 review
2 helpful votes
January 20th, 2020

I'm confused about the negative reviews, I've used them 5 times. Always paid off at the 90 days (same as cash) if you make the regular payments you will be 3 payments shy at 90 day. So I make an extra payment each month. No taxes. No fees. Yes they outsource their customer service to India but who doesn't these days.
My only complaint is this isn't offered at enough businesses. Sears KMart and ABC Warehouse seem to be the only ones I know that use it..

Thumbnail of user larrys933
1 review
4 helpful votes
November 17th, 2020

Paid off lease after one payment. Item purchased was not delivered as promised so we cancelled our order. Was told it would take 5 business days for the refund to be credited to our account, no money yet. Now it is going to be an additional 5 days. Each time I have called I have been lied to, will not ever use Sears/Tempoe again. Worst customer service ever!

Thumbnail of user eduardoq3
1 review
2 helpful votes
January 23rd, 2019

What you have to understand is this is a lease and an option to buy not a credit payment plan. Think about it its cheaper then using a high interest credit card. Yeah you have to pay something extra at the end but that's the cost of not paying out right using cash.
This is my 2nd lease and had zero issues.

Thumbnail of user jamary1
1 review
7 helpful votes
April 22nd, 2020

These people don't run business properly. The people in the stores don't know they hidden agenda. They keep charging your account until they feel like stoping. The stores say lease to own but in reality the customers are jus leasing the merchandise and regardless of how much money u have paid out there is no way of ownership I myself have paid them 1300+ for a stove that costed me 400

Thumbnail of user kirstena41
1 review
0 helpful votes
March 11th, 2021

I cancelled a Sears refrigerator lease within 24 hours. I provided Tempoe with the cancellation numbers. Tempoe was supposed to refund my $120 deposit but I never received any refund. I've called over and over and they keep telling me that they paid me the $120 refund, which they have not! Now I'm getting emails saying that a monthly payment of $302 will be deducted from my checking account. I don't even have a lease with them! There is no option to remove my banking information online and when I call they say they cannot do it over the phone either. I will write a letter to Tempoe and formally request my banking information to be removed being that I do not even have a lease. I don't trust them not to charge my checking account especially since I never received my refund. This has got to be illegal, they stole $120 from me and now I'm in jeopardy of having more money deducted from my account because they refuse to delete my banking info from their system.

Thumbnail of user mw453
1 review
1 helpful vote
December 17th, 2020

I leased an air purifier and it was not what I thought it would be. I still completed my entire contract but at the end of the lease because I wasn't happy with the machine, I did not want to purchase it. So I called to see where I send it back. Per my agreement, I was not obligated to purchase the unit. When I tried to lease something else they said I was denied! Why? I completed my obligation until my contract ended so what's the problem?. It's not fair at all.

Thumbnail of user jjm63
1 review
0 helpful votes
January 16th, 2021

They make it incredibly easy for scammers to take out loans in your name. I am now struggling to save my credit score because they allowed an identity thief to take out a loan in my name easily then they passed the debt to another company. Verify who you're loaning huge amounts of money to! Shut them down!

Quality
Thumbnail of user solab1
1 review
4 helpful votes
May 30th, 2019

The store will compel you to pay lil bit and finance the rest. They'll charge your credit card monthly till you're able to pay the balance. In my case, bought refrigerator from Sears@$900. Put down $600 finance $300. Charge my CC $100 for 5mths till I paid them $300. They using all this big stores to scam people of their hard earn money stealing by trick. When you hear whynotleaseit pls run.

Thumbnail of user rickg430
1 review
2 helpful votes
December 2nd, 2020

I haven't received my refund it's been three months and every time I called inducing they're in the process. Bad customer service. The representative denied my request to speak to management they had me on hold for an hour then they hang up the phone.

Thumbnail of user brianq40
1 review
1 helpful vote
October 27th, 2019

This system is very tricky... YOU MUST read the fine print and understand what you are reading. Getting a lawyer is pointless... I got suckered into this smart gimmick but oh well. After the leasing term ends and you're "final payment" is received, you either pay an additional $900+ to own the equipment or you start another leasing term... This INFO IS ON THE RECEIPT itll get thrown out in court. It is a good system if you have a job but your limited in you're bank account... If you have the money to spend buy one out right. DO IT and save youreself tons down the road

Thumbnail of user carynr3
1 review
2 helpful votes
February 5th, 2019

This service was sold to us as a 'payment plan option.' After paying nearly $600 in payments on a dryer that was sold to us for $$629, the buyout price is over $300. Ridiculous! Please don't get into a plan with these people. It's a complete racket! They sell it as something very different. Apparently there is an option to pay off the balance in 90 days and avoid this, but that option was never shared with us.

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