What is the fee for setting up a store on your site? Can a store be online indefinitely? What kind of support do you offer for resolution? How is the seller protected? How can a seller get the maximum traffic w/ webstore?

TX

asked by Gregory L. on 6/16/15

2 Answers
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Webstore is 100% free to use and that includes your very own personal Webstore which you can customize to sell all of your items... the best part is YOU keep all the profits! Webstore offers support via our online message system and we generally reply to all incoming messages within the hour depending on how busy the queue is on any given day. We have a very secure site and have NEVER had any security breach, the comment made about identity theft is 100% false, we have NEVER had a security breach of ANY kind on Webstore! The best way to maximize the traffic to your store is to actively promote it as you would any business. Webstore is setup for everyone to be as successful as they want to be, but often times you get out of it what you put into it. All of our most successful sellers market their items on Facebook, Twitter, and other forms of social media and online forums to maximize the traffic to their Webstore. We also offer a Webstore Affiliate Rewards Program (WARP) in which we pay sellers to bring in new buyers, regardless if they buy from that seller or one of our hundreds of thousands of other sellers. Webstore is free so there is no risk in giving it a try. We do offer a service to verify your address listed on the account which does has a small one time $10 payment to help cover the costs associated with verification and also helps support Webstore and keep it free. However this is an OPTIONAL service and is not required to sell or buy on the site.

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How is the seller protected?

There is no seller protection for any of the payment options they offer on their site.

PayPal - If you use PayPal buyer theft is as easy as eating a piece of pie. As a buyer just contact PayPal or the credit card you use and say anything. Claim the seller sent you box of rocks or anything else you want. You need not provide any actual proof. This results in the seller loosing the item, the shipping, and the funds.

Check - Bad checks are routinely written. Even a good check can be cancelled by the buyer. In this scam the buyer sends the seller a good check, but after getting his goods the buyer calls his bank and says to cancel the check. Sure, the buyer may be accessed a cancelled check fee by his bank, but the buyer will be glad to pay this fee for high ticket items (i. E. pay the bank a $35 fee for $300 of goods). The seller will also likely be accessed a fee by their bank for the returned check in addition to being out the item and shipping costs.

Assuming you have a good check the seller then needs to wait for it to arrive, deposit it in the bank, then wait it for it to clear (assuming of course the buyer is not going to later cancel it). How is that worth the seller's time?

Money Orders - There is no security for money orders written through private firms such as convenient stores - its a secure as the paper its written on. These are routinely stolen and faked which like a bad check could result in the seller paying returned check fees.

Postal money orders are also NOT SECURE. They are routinely stolen and USPS continually publishes a list of known stolen money orders on their site. They are also faked. USPS has the legal write to demand a return of the money order funds for up to 2 years after the money order is written (so yes, 2 years after the seller was supposedly paid they can suddenly find their bank canceling the money order deposit and likely accessing a fee for the cancelled deposit).

Credit Card - This requires your own expensive merchant account. This is just as insecure as PayPal for sellers as buyer theft is so easy any child could do it.

Bank Transfers -

So what is the only way a seller can be paid securely? That method is by a direct bank transfer whereas cash from the buyer's bank account is transferred to the seller's bank account. This is the preferred method by many people in Europe as it helps the buyer to avoid high transaction fees often accessed on various forms of payment. It also beats the old way of avoiding high banking fees - European customers sending U.S. cash in the mail to U.S. based sellers.

Yet webstore.com refuses to add this popular form of payment to their selling form or at least add "Other - See Description" as a payment option. So sellers wanting to indicate that they accept ach payments must choose one of the payment methods they do not use on the listing form (because one must be chosen) and then explain in their listings that they do not actually accept that form of payment, but were forced to choose that method because webstore refuses to add ach or a generic choice of "other" to their listing form.

Webstore's reply to these requests has always been that they can't do this because it insecure for the buyer. Why on earth would I bring my 15 years of online sales experience and my customer base to a site that treats sellers like criminals? If I want to be treated like a criminal I';; stick with eBay which at least has the traffic and customers to generate sales.

Do not sell on this site using PayPal - you have NO PROTECTION AT ALL. You are asking to be ripped off.

This site's WARP program is a joke and a sign that what is offered on the site can't generate traffic on the site. This is about as bad as asking for donations.

"best part is YOU keep all the profits!"

Time is money!

No traffic. I don't need to market my eBay or Amazon sales on social media because they have the traffic to move the items in a short period of time. Like many people I find people who market their crap on social media to be extremely rude like a carnival con man suddenly jumping into your private conversation to try to sell you a chance to win a prize in one of their games.

No secure method of payment for sellers.

No modern mass listing tool such as GarageSale. Instead they expect you to use a text file.

Lack of practical online sales knowledge by the staff.

Don't read the content of email. This is not a mistake - they obviously didn't read the emails I sent and instead replied with a canned response base upon just reading the first few words.

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