Our number one concern is customer satisfaction. Should any item fail to meet your expectations, simply return it within 90 days in new and unused condition, and we will gladly exchange it or refund your purchase price, whichever you prefer. The customer is responsible for the return shipping of any items which are being mailed back to us. We will be happy to pay the standard shipping charges on any exchange items shipping back to you. Please note that shipping and handling charges on the original order are non-refundable and the credit will only be for the merchandise itself. Returns and exchanges can take up to 14 business days to receive and process depending on the method of delivery you choose to return the merchandise.