• Varied Shoes

Overview

Varied Shoes has a rating of 1.26 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Varied Shoes most frequently mention tracking number, customer service, and total scam problems. Varied Shoes ranks 739th among Shoes sites.

  • Service
    12
  • Value
    11
  • Shipping
    12
  • Returns
    9
  • Quality
    10
25
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Never received the order, no customer service phone number, and no contact from their email.
  • THEY YOLD MY ORDER WAS SENT TO THE AIRPORT TO BE DROP OFF AT THE POST OFFICE.
How would you rate Varied Shoes?
Top Positive Review

“Not a scam but you will have to wait to get them...”

Nakita E.
5/6/19

Just wanted to write in to say that this site is in fact NOT a scam, I got super nervous after waiting over 3 weeks to receive the shoes so I googled and read these reviews so I started thinking... oh man they got me. Then today, weeeeeks later, they FINALLY arrived! It took them 9 weeks from the day I ordered til I received them but not gonna lie, I love the shoes and they are worth the wait. (They should probably make it known that it would take over 2 months to receive in the mail if you live in USA, just for peace of mind!)

Top Critical Review

“Zero stars if I could”

Denise B.
6/11/20

After 3 months and multiple messages still no shoes. Twice they "shipped" my shoes but shipping only shows that a label was created and they are awaiting the shipment. I emailed multiple times and got the run around. Finally I told them to cancel my order and I called my credit card company and disputed the charges. They may not send the shoes but they're not getting my money either. This is a total scam so don't get sucked in. I'll be checking on places from now on because I am now dealing with another place same thing.

Reviews (113)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23) post office (8)
Thumbnail of user deniseb678
1 review
14 helpful votes
June 11th, 2020

After 3 months and multiple messages still no shoes. Twice they "shipped" my shoes but shipping only shows that a label was created and they are awaiting the shipment. I emailed multiple times and got the run around. Finally I told them to cancel my order and I called my credit card company and disputed the charges. They may not send the shoes but they're not getting my money either. This is a total scam so don't get sucked in. I'll be checking on places from now on because I am now dealing with another place same thing.

Thumbnail of user adriand185
1 review
15 helpful votes
July 23rd, 2020

Very unprofessional, they give you the run around about your order, fake UPS ticket and the service sucks. Please do not ever order anything from them unless you want to end up with something you could have made yourself. I ordered four pair of shoes and my first order came, not in a box but plastic and they were sized a 11 but my foot said a 9 1/2 when I tried putting it on. I called my credit card company and waiting for the results.

Thumbnail of user kimberlym949
2 reviews
4 helpful votes
August 3rd, 2020

I waited nearly 2 months for these sandals and I wear size 11 and they send me a 5. I read the review before ordering. It's a shame to mislead hard working people like this this is why online shopping gets a bad rap. I want my money back. I will never get it, I will never recommend Valued shoes to anyone ever...

Thumbnail of user fionaf44
1 review
10 helpful votes
April 24th, 2020

I knew something was wrong moment I purchased and saw random Chinese characters in the transaction. I immediately threatened them with legal action and disputes via Email. Did get a few responses they "shipped" my $#*! out, which was a phony tracking number. I filed a dispute immediately after. I wanted my 36 bucks back! Yeah a month and 3 days later I got my 36 bucks back. Avoid at all costs! Chinese scammers are a dime a dozen and will only intensify over the years...

Thumbnail of user lulul30
1 review
14 helpful votes
February 6th, 2020

Variedshoes misrepresented the boots I purchased. The boots look nothing like the image on their website. They did not respond to my emails requesting a return authorization. I filed a dispute with my credit card company. This is one of those companies who track your online searches, drops ads (while you surf) that are similar to what you browsed with the hopes that you will purchase from them. STAY AWAY. The 1st photo is from the website & the 2nd & 3rd photos are what I received. NOT THE SAME.

Tip for consumers:
DO NOT PURCHASE ANYTHING FROM VARIEDSHOES. THEY MISREPRESENT THEIR PRODUCTS AND I BELEIVE THE REVIEWS ON THEIR WEBSITE ARE FAKE.

Products used:
None. The seller misrepresented the product I ordered. I received a completely different product. The shipping was the only thing that was fine. The product was in water-proof packaging and shipping with 15 days. BUT IT WAS NOT WHAT I ORDERED. I am very dissatisfied.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisaq123
1 review
11 helpful votes
May 20th, 2020

Do not place an order with Varied Shoes, you will never receive it. Oh they will sure take your money but they won't send you anything.
I am usually so good about checking reviews before I buy, of course I was so excited at the prices... Why? So, I'm out almost $130.00 for zip!

Tip for consumers:
Don’t, just don’t risk it.

Products used:
I never got what I paid for.

Service
Value
Shipping
Thumbnail of user meredithv15
1 review
1 helpful vote
January 14th, 2021

Horrible experience. Got half my order 6 months later and the other half 9 months later. I got the run around. I demanded my money back but got zero response on that issue! They wouldn't even tell me how to return them. They were too small and I ended up donating them to women in a sober living house. Thats the only part that made me happy! I'm out $310.00!

Tip for consumers:
Don't purchase from them period!!!!!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user danig41
1 review
15 helpful votes
April 30th, 2020

I ordered two pairs of shoes on 3/27/2020, it took at least a week or more to receive shipment tracking information that would be updated in a few days. Here we are a month later and I still have no shoes. I've been emailing this company on a weekly basis regarding status and I keep getting the same response, they apologize and forward the exact same tracking information which is useless. I cannot stand cheaters and scammers, something needs to be done about this company, many have the exact same complaints. Put them out of business so that they cannot scam others.

Thumbnail of user lenaij
1 review
10 helpful votes
April 15th, 2019

It took over a month for me to get my shoes. I was upset and then considered they are coming from China... on horse back, over mountains, and through rivers lol. I finally got them and they are the wrong size. I ordered a 10 and got what looks like a child's shoe. Now I must ask myself if it's worth trying to return them. Summer will be over by the time I get them lol. $25 dumb lesson messing around on IG. Don't be me.

Thumbnail of user amyc495
Amy C. – Varied Shoes Rep

Hello! We're sorry the shoes don't fit. If you want to return or exchange please email us at support@variedshoes.com with your order number. Customer service will take care of this. Thank you!

Thumbnail of user irenes191
1 review
1 helpful vote
August 8th, 2020

I ordered 3 pair shoes on 5/18/20 and it is now 8/8/2020 and I still have not received them yet. Can't get in touch with customer service.

Thumbnail of user tammyw143
1 review
17 helpful votes
April 3rd, 2019

They take your $$$$$$ out immediately then just give you the run around for weeks and weeks. I order a very cute pair of sandals early March. I received an email that my order shipped and gave me a bogus shipping number. I have sent messages and made comments... they delete all negative comments and questions. DO NOT WASTE YOUR TIME OR MONEY ordering from this (supposed to be) company!

Thumbnail of user roses297
1 review
13 helpful votes
May 4th, 2020

I wish I did t have to even give 1 star! I ordered my shoes in February and it is now May and still have not received them. I emailed them and they have excuses I have asked for my money back multiple times and they have denied it Worst customer service I have ever experienced anywhere They didn't even offer me a credit to get something else At this point, I don't think the shoes are coming and I hope no one ever orders from them again!

Thumbnail of user veronicac147
1 review
11 helpful votes
February 4th, 2020

They will send you a cheap pair of shoes. They advertise one thing and send you another. Worst site to buy from. They send shoes from China. I emailed the customer service twice and never received a response. Do not buy shoes here. Not worth it. These are the boots I bought and the cheap boots I received.

Thumbnail of user haileyb44
1 review
9 helpful votes
June 18th, 2020

I ordered a pair of shoes on April 6th and the website looked legit. They said my shoes had shipped on April 15, but the shipping tracking did not update for QUITE a while. I asked for a refund of my money after a month of waiting and they refused. The shoes did not actually ship until May 15th and I only just got them yesterday June 18th. I did not know in advance this was an international shipment, but I have gotten international shipments quicker than 2 months! The shoes are cute, but I am never buying from this site ever again. Not worth the hassle.

Tip for consumers:
Don’t bother!

Products used:
I bought a pair of shoes that are pretty cute. I have not worn them out and about yet, but they look sturdy. We’ll see if they really are.

Service
Value
Shipping
Quality
Thumbnail of user melissar424
1 review
13 helpful votes
February 15th, 2020

I purchased the Chelsea boots in black and the boots I received look NOTHING like the photos. I asked how I could return the boots and the first response I received was "How about we refund you 20%". I then insisted that I wanted to return the boots and was told I would be responsible for shipping and that it wasn't "worthy". They sent me the wrong boots, then try to dissuade me from returning them, and want to charge me to fix THEIR mistake. This site is a total scam. Don't waste your money! If I could give ZERO stars I would.

Tip for consumers:
Buy elsewhere!

Service
Value
Shipping
Returns
Quality
Thumbnail of user vg40
1 review
14 helpful votes
April 3rd, 2019

Order a pair of shoes over a month ago for an event that has now passed, have no idea where they're at! All of the tracking information they give you is bogus. Contacted them to see where they are and get my money back since they didn't arrive in time (like the website says they will) and was told they are unable to give refunds and to "just keep waiting". Will NEVER order from here again! If I could give 0 stars, I would!

Thumbnail of user jc1287
1 review
0 helpful votes
January 22nd, 2021

I placed an order 8 months ago and it is still showing "in transit". I have emailed the company at least 3 times and have never received a response. It is now January 2021.

Thumbnail of user debrar150
2 reviews
9 helpful votes
April 14th, 2019

This is the worst website. I ordered two different pairs of shoes. When I received the first pair I received a size 5 for left foot and size 7 for right foot. Tried repeatedly contacting the company just gave me run around send this send that take a picture of package it shipped in. After that they tried to tell me not their company funny that is the company that got paid. Stay clear its a rip have to file a claim thru paypal since no one wants to help! NEVER AGAIN!

Thumbnail of user amyc495
Amy C. – Varied Shoes Rep

Hello! We apologize for that! It may be a mistake of our warehouse. Please send an email to us with a picture of the shoes received. We'll resend a new pair to you. Thank you!

Thumbnail of user lauraj521
1 review
1 helpful vote
May 10th, 2020

Ordered 4 pairs on Mar 15, got one pair Apr 15. Other 3 never showed. I have reached out to customer service, they respond my shoes are on the way, but no shipments show from China on the Arrive app, so they are lying. Total scam. Company steals your money and refuses to refund. DO NOT ORDER

Thumbnail of user rhiannaw
1 review
5 helpful votes
April 10th, 2019

THIS IS A SCAM. Everybody on the Instagram page posts about how they haven't gotten their shoes and all the comments get deleted within a day. They send you a tracking number that doesn't even have a link to shipping tracker. I fell for it and it's been 2 weeks with nothing.

Thumbnail of user sherrym322
1 review
10 helpful votes
May 11th, 2020

Dont order if you cant wait forever. Im sotll waiting for shoes i ordered in jan. Oh by the way theye have a policy if you dont get situation resolved within 60 days of order your sol. Yheye also ask for your 6 digit code theye flash so fast you cant see let alone can remember it to use. And dont count on talking to cystomer service person there is none. Im waiting on 2 orders since feb. Still havent got. Id give it a 0 star if i could.

Thumbnail of user jessicam1519
1 review
12 helpful votes
May 24th, 2020

Ordered in February. Contacted them March 31. They sent a tracking number. Fed Ex shows a shipping label was created but no package was given to them. Delivery date still pending. I work hard for my money and this 'company' took it. Stay away from this one.

Thumbnail of user jenniferw1029
1 review
9 helpful votes
June 27th, 2020

Never received order! Takes days/weeks to respond to emails, if they do at all. Then they are redundant & just tell you it's at post office, it shipped, it's in the usa. Each time I demand tracking number but they never once would provide tracking number! Liars & thieves - stay away!

Thumbnail of user mariaa1304
1 review
0 helpful votes
February 26th, 2021

THIS WEBSITE IS A TOTAL SCAM! THEY TOOK OVER $200 ON AN ORDER IN AUGUST 2020 AND NEVER SHIPPED THE ITEM. THEY DONT RESPOND TO EMAILS NOR HAVE A PHONE NUMBER FOR CUSTOMER SERVICE! DO NOT ORDER FROM HERE...

Tip for consumers:
DO NOT USE THIS WEBSITE FOR ANYTHING

Products used:
MOUNTAIN BIKE

Service
Value
Shipping
Returns
Quality
Thumbnail of user melessab
1 review
1 helpful vote
June 10th, 2020

Made a purchase beginning of March and it is June and still have not received anything. Every time I email them I get a phony tracking number. They will first tell you your order is stuck at the airport. I paid using my PayPal account t so I currently have a claim open with them to get my $99 back. Do not order from this site!

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Thumbnail of user amyc495
Amy C.

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1.3
113 reviews
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