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How easy is it to get a hold of customer service at Vanishpolish.com?
asked by Laura A. on 10/19/19
3 Answers
Agreed this company is a SCAM .. I ordered my product in August and despite at least a dozen r mails and requests for a refund I haven't had either the order or the refund . Wish I'd researched them more thoroughly before .. lesson learned
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Same story here. It has been over three months and I still haven't received my order. The tracking number that they gave me was impossible to track, and when I asked for a reimbursement (twice), I didn't receive any response. This company is a SCAM. Lesson learned.
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Vanish Polish is a joke of a company. When I emailed them after two weeks of not getting my product, and asked why I wasn't getting tracking information as promised, they said it was being shipped from China and there wouldn't be any tracking until it reached the U.S. When I contacted them again to ask for my money back, they said my product was already in transit and it wasn't possible to give me a refund. How did they know it was in transit when there's no tracking information? Vanish Polish is running a huge scam. When I tried contacting them again through their "urgent customer service email address" that was supposed to respond in 48 hours (which is info@practicalpals.com) I received no response at all. Vanish Polish is a terrible scam company.
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