How easy is it to get a hold of customer service at Vanillasnowball.com?

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How easy is it to get a hold of customer service at Vanillasnowball.com?

asked by Cynthia P. on 8/14/19

4 Answers

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Nancy S. 3 weeks, 6 days ago · Answer 1 · 2020-07-07T01:27Z

Nancy S.

3 weeks, 6 days ago

They never responded to my support email -- I sent it to them over three weeks ago.

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Emma R. on 9/3/19 · Answer 2 · 2019-09-03T05:56Z

Emma R.

on 9/3/19

They do respond but are awful and will skirt around any issue so you get nowhere with them. It's best just to never to buy from them.

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Teresa D. on 8/25/19 · Answer 3 · 2019-08-25T06:09Z

Teresa D.

on 8/25/19

They respond in a few days but they will not help you at all. They don't care about their customers. Based on my experience, I will NEVER order from them again.

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Mg K. on 8/14/19 · Answer 4 · 2019-08-14T01:11Z

Mg K.

on 8/14/19

They responded quickly with no care of customer retention

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