ValueMyStuff Questions & Answers

Here’s what consumers have asked with answers from ValueMyStuff staff and previous consumers.

52 questions answered

2% answered in 1 day

Question:

I paid my money and submited my photos....that was a long long time ago....whats up larry phillips I paid my money and submited my photos....that was a long long time ago....whats up larry phillips

Answer:

Hi Larry. Thank you for your question. Your report was completed on the 27th February and you should have received an email with a link to it, it may be worth checking your spam folder. Alternatively, you can view your valuation by logging into your ValueMyStuff account, and I have emailed another copy to you.

By VMS C., Head of Client Services over a year old

Question:

What do you charge to value items What do you charge to value items

Answer:

$20 per appraisal with discount if prepay for a number of them.

By Catherine C. over a year old

Question:

I just submitted an item to be appraised. got one credit for $20. thought it was going to be $10. I just submitted an item to be appraised. got one credit for $20. thought it was going to be $10.

Answer:

The billing terms are very clear! $10 only if buy in "bulk," the number specified.

By Catherine C. over a year old

Question:

For some reason i cannot 'proceed?' For some reason i cannot 'proceed?'

Answer:

Hello Joe, have you tried contacting our customer service? Our emails are monitored seven days a week and you will receive a response within 24 hours (info@valuemystuff.com).

By VMS C., Head of Client Services over a year old

Question:

Dear sir/madam. do you have experts who specialized in indonesian ancient rare stuff, specially from 13th century?. thank you Dear sir/madam. do you have experts who specialized in indonesian ancient rare stuff, specially from 13th century?. thank you

Answer:

Hello, yes we have a specialist for that category.

By VMS C., Head of Client Services over a year old

Question:

Have not received my appraisal yet?? ken stapleton,9001gb Have not received my appraisal yet?? ken stapleton,9001gb

Answer:

Hi Ken, I have taken a look but cannot find an account registered under the name 'Ken Stapleton'. Please could you send us a private message on here (or an email to info@valuemystuff.com) with your email address or valuation ID and we will look into this for you?

By VMS C., Head of Client Services over a year old

Question:

I believe you give an "auction" estimate. is this typically lower than what you would expect at a retail shop or online shop such as ebay or etsy. I believe you give an "auction" estimate. is this typically lower than what you would expect at a retail shop or online shop such as ebay or etsy.

Answer:

Hi Marie, yes auction values are usually less than a retail or private sale price. This is because retailers have to take into account their overheads and private sellers such as those on eBay can value their items however they wish regardless of an item's value on the open market.

By VMS C., Head of Client Services over a year old

Question:

Hello... i have a doll, all bisque porcelain, with k&r simon & halbig 121 markings on the head. does your toy and doll appraiser have this expertise? Hello... i have a doll, all bisque porcelain, with k&r simon & halbig 121 markings on the head. does your toy and doll appraiser have this expertise?

Answer:

Hi Roxanne, yes this is something we can value. Follow this link to get started: https://www.valuemystuff.com/en/start-valuation

By VMS C., Head of Client Services over a year old

Question:

Hi. i have a vintage versace women's coat that i cannot find anywhere and would like to know if it is worth anything. is this something you could do

Answer:

Hello Micky, yes this is something we can value. Follow this link to get started: https://www.valuemystuff.com/en/start-valuation

By VMS C., Head of Client Services over a year old

Question:

What does one credit consist of? What does one credit consist of?

Answer:

With one credit you can submit one item (or matching pair/set) for valuation on our website. I hope that helps and let me know if you have any further questions.

By VMS C., Head of Client Services over a year old

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ValueMyStuff Questions & Answers

I paid my money and submited my photos....that was a long long time ago....whats up larry phillips I paid my money and submited my photos....that was a long long time ago....whats up larry phillips

What do you charge to value items What do you charge to value items

I just submitted an item to be appraised. got one credit for $20. thought it was going to be $10. I just submitted an item to be appraised. got one credit for $20. thought it was going to be $10.

For some reason i cannot 'proceed?' For some reason i cannot 'proceed?'

Dear sir/madam. do you have experts who specialized in indonesian ancient rare stuff, specially from 13th century?. thank you Dear sir/madam. do you have experts who specialized in indonesian ancient rare stuff, specially from 13th century?. thank you

Have not received my appraisal yet?? ken stapleton,9001gb Have not received my appraisal yet?? ken stapleton,9001gb

I believe you give an "auction" estimate. is this typically lower than what you would expect at a retail shop or online shop such as ebay or etsy. I believe you give an "auction" estimate. is this typically lower than what you would expect at a retail shop or online shop such as ebay or etsy.

Hello... i have a doll, all bisque porcelain, with k&r simon & halbig 121 markings on the head. does your toy and doll appraiser have this expertise? Hello... i have a doll, all bisque porcelain, with k&r simon & halbig 121 markings on the head. does your toy and doll appraiser have this expertise?

Hi. i have a vintage versace women's coat that i cannot find anywhere and would like to know if it is worth anything. is this something you could do Hi. i have a vintage versace women's coat that i cannot find anywhere and would like to know if it is worth anything. is this something you could do

What does one credit consist of? What does one credit consist of?

Can’t see your question? Ask to get answers from the ValueMyStuff staff and other customers.

Hi. i have a vintage versace women's coat that i cannot find anywhere and would like to know if it is worth anything. is this something you could do