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Uk-ugg-boots

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Overview

Uk-ugg-boots has a rating of 1.55 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Uk-ugg-boots most frequently mention credit card, tracking number, and confirmation email problems. Uk-ugg-boots ranks 62nd among Uggs sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • I ordered my ugg boots and was slightly worried because i read all your reviews after i had ordered them.
  • I stopped my credit card and tried to get the money back but it had already gone through.

Critical highlights

  • NOW, of course, I have 2 pairs of UGG boots, both size 7.5 -
  • Although not receiving a confirmation email of the order did ring some bells.
How would you rate Uk-ugg-boots?
Top Positive Review

“I have ordered 2 pairs of uggs from this site and although...”

Sarah H.
11/20/10

I have ordered 2 pairs of uggs from this site and although my second pair took about 4 weeks they are brilliant fakes! The only way you can tell the difference is the colour of the inner sole. On reals it's cream where as on my chocolate ones its chocolate and who is going to know unless they look into your boot? They did take 2 pound more but i was over the moon with the quality so must admit i didn't care! Good Luck

Top Critical Review

“Don't buy online! Your return will be rejected”

Caro M.
4/4/22

I ordered a pair of sandals, they didn't fit, I never wore them but Ugg claimed I did and rerun the brand new shoes back! Shocking. Avoid Ugg, I will never purchase from them again.

Reviews (65)

Rating

Timeframe

Other

Reviews that mention popular keywords

ugg boots (22) 2 pairs (7) credit card (10) confirmation email (6) not buy (7) 3 weeks (5) 2 weeks (2) website i (6)
Thumbnail of user carom15
1 review
1 helpful vote
April 4th, 2022
Verified purchase

I ordered a pair of sandals, they didn't fit, I never wore them but Ugg claimed I did and rerun the brand new shoes back! Shocking. Avoid Ugg, I will never purchase from them again.

Tip for consumers:
Do not buy online, I returned unused shoes and refused a refund!!

Products used:
I will never use UGG again

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacquelinej20
1 review
3 helpful votes
January 10th, 2017

My daughter was so excited that she was able to find uggs in her favorite color she ordered 3 pairs of uggs she only received 1 pair which are fake. She has been emailing twice a week since November to get a refund, was told that it will be refund back to the account have yet to receive the refund or the other pair of boots.

Thumbnail of user victoriac22
1 review
2 helpful votes
January 20th, 2015

Yes, this is a FAKE website. They took my money out of the account the same day and I've received no UGG boots and no contact:-((

Tip for consumers:
Do not order anything, they are fraudsters

Thumbnail of user danniief
1 review
1 helpful vote
January 11th, 2010

To be honest all these people moaning about where they come from, Ugg boots have been made in china for years! We don't moan about them making apple ipods and all these gadgets, i think my boots are fantastic there comfy, the box they come in is exactly the same as the ones in the shoe shops sole trader, choice all the expensive ones, they do take abit longer to come through than 5-7 working days i ordered mine 31st of december and they came 11th january so be patient! Any way there great! I recomend!

Thumbnail of user tanyal8
1 review
2 helpful votes
January 22nd, 2014

I ordered 2 pairs of the boots right before christmas, about 3 weeks later i recieved a facecloth from china, which was under the tracking number for the boots. When i emailed them back they said sorry we will ship them right away and 3 weeks later nothing AND that email address no longer exsists.
TOTAL SCAM and now im dealing with the bank to get my money back!

Thumbnail of user peterh67
1 review
6 helpful votes
January 28th, 2014

This site should be removed, I orderd boots in october and thy never arrived, contacted the shipping company they gave me only to be told they had been requested back. Have emailed them everyday for 2 months with no reply. Take my advice they are fraudsters and the site should be closed.

Thumbnail of user debbied9
1 review
1 helpful vote
December 21st, 2013

DO NOT TRUST THIS COMPANY! Took my £81.50 and never received any other contact. Sent numerous e mails NO RESPONSE
Called my bank today they checked out and told me it's a blacklisted company and
In CHINA! Thank goodness my bank going to refund me... eventually wish I had read reviews before losing money. Debbie D

Thumbnail of user juliem43
1 review
1 helpful vote
October 30th, 2013

I wish I would of read this site before I placed my order. They took my money right away and I was not able to get it back. When the product arrived it was so obvious they were fake. Like someone else mentioned the smell gave them away right away along with the box they came in. I compared them with some legit ones that I have in the same style but a different color. The sole was made out of cheap crap, and did not have the proper markings like it should. Also the fur is fake crap that does not look or feel like the real thing. Please do not order from this site!

Thumbnail of user staceyg
1 review
0 helpful votes
November 29th, 2009

My boots are fantastic! I love love love them! They arrived superfast and are fantastic quality! Im ordering another pair now!: 0) they are amazing xx
10/10 - tracking number & new pattern underneath-lovely soft suede & sheepskin lined-brilliant toasty warm feet for £60! Perfect!
The only haters are the ones who bought elsewhere and are gutted: 0) xxxxx

Thumbnail of user timotheah
1 review
2 helpful votes
December 21st, 2013

My daughter ordered off this site and after they took the money out her account ( christmas money) she waited for a confirmation email it didn't arrive, I emailed them 5 times explaining that she had spent her christmas money from her grandparents and she was hoping for delivery ready for Christmas Day I had no reply, after two days I looked into the website and came across all the comments on this page after breaking the news to my daughter whom was heart broken and in tears that her money had been stolen I thought there was no way of refunding it, luckily I read that if I call the bank she might still have a chance, do thank you guys! It's disgusting that these ppl scam money every day, I now have a unhappy teenager who was over the moon at the prospect of having ugg boots for christmas,,,,

Thumbnail of user karenb6
1 review
0 helpful votes
September 6th, 2010

Having just read all the comments on this website i must admit to feeling a bit concerned! Have just parted with £84.99 for boots and now it seems they may be fakes if they ever get here at all! I too have tried to log on to site but it won't allow me to therefore i cannot get in touch with them and there is no phone number which strikes me as odd. Paid extra for 3-4 day delivery so it will be interesting to find out if they arrive or not. I think i'll try the cancel my order route to see if they respond to that... So watch this space!

Thumbnail of user wendyc3
1 review
3 helpful votes
December 21st, 2010

Have just read reviews and wished i had done so b4 ordering! Basically i am having same probelms as many previous reviewers, slightly higher amount taken from credit card, no confirmation e-mail, ect. I am in contact with them at moment but goodness knows what will happen. Gonna wait till after new year then contact credit card. Fingers crosssed! Would defo not recommend.!

Thumbnail of user janej5
1 review
2 helpful votes
January 4th, 2011

I ordered Ugg boots from this site on 28th December 2010, I have since had no email confirmation or tracking number. I have emailed them (NO REPLY), tried the online help (which is always off-line) and phoned (answer phone). So now after reading all these reviews know I have been conned! I have cancelled my credit card and have to wait 30 days for a refund if the boots don't turn up, which I think is extremely unlikely! I am SO cross I fell or this con. DO NOT USE THIS WEBSITE!

Thumbnail of user leylal
1 review
0 helpful votes
October 13th, 2010

Ok guys! So I ordered myself a pair of (yes fake) Uggs from this website. So I already new something was up with the website as it has no security/safe icons and pay pall icon etc but stupidly I only realised this after placing my order. So when no confirmation email popped through and no contact name/number/address was visible I began to panic. I then found loads of worrying claim issues/comments on various sites such as this with people stressing and worried regarding their order. I had a good experience with this website - I ordered them on a Monday they arrived on the Friday! I was chuffed. They cost me £63 (although the buggers said they were £61 - but oh well) they look genuine, feel comfy. If your skint then don't use this website, if u don't mind a gamble with £60-£70 then go for it. I am happy with my order :) Just remind yourselves that we all like a good fake and they are pretty damn good fakes. If you buy a fake Gucci bag from Portobello road you looking at £30-50 – so what's £60-£70 for boots that will last a few winters! Who wants to get mugged off by going to Selfridges and paying over double - most the clothes we wear are made in china! Stop stressing I'm sure your orders will arrive – don't forget china is a long plan ride for your boots:-)

Thumbnail of user kathrynb2
1 review
2 helpful votes
December 20th, 2010

When I googled ugg boots. It's was ugg uk that I found. The boots I picked were on sale so I just thought I had a bargain and was lucky!
It was only when I found this site and read the reviews that I begun to worry. After searching the website that was so easy to find had disappeared and I found these reviews
The boots did arrive and were very fake hut will do for walking the dog in. As everyone Kees saying only buy ugg from a shop then you know just what you are getting.

Thumbnail of user vf
1 review
1 helpful vote
January 17th, 2011

Like all of you on here, i ordered, could not get back on this site and have had no contact at all. They took the money from my account and i am stuck doing all the necessary paperwork to stop them and complain

Thumbnail of user sarahh9
1 review
0 helpful votes
November 20th, 2010

I have ordered 2 pairs of uggs from this site and although my second pair took about 4 weeks they are brilliant fakes! The only way you can tell the difference is the colour of the inner sole. On reals it's cream where as on my chocolate ones its chocolate and who is going to know unless they look into your boot? They did take 2 pound more but i was over the moon with the quality so must admit i didn't care! Good Luck

Thumbnail of user gaynorr
1 review
1 helpful vote
November 30th, 2010

I have payed for a pair of boots and they took more than they supposed to from my account no track ing number pissed off

Thumbnail of user nickyn
1 review
0 helpful votes
January 25th, 2010

This website is a huge disappoint!
I ordered mine on the 14th of January ( thurs)
Its been more than a week and I have heard nothing from them

No confirmation emails!

Not letting me log on and track my order ( I done it once before and it works and now its not letting me log on again)

Rang my bank on friday ( 22th), to report this Fake website, and they ask me to wait!

I would rather give my money as a donation to any charity
Other than giving money to those scumbags in china

Thumbnail of user dd10
1 review
1 helpful vote
December 19th, 2010

I am very disappointed with the quality of my new "UGG". It looks ugly and very poor quality...
UGG don't do big sales. I have paid £70 and received just cheap crab!

Thumbnail of user andrewg2
1 review
3 helpful votes
December 29th, 2010

DO NOT BUY FROM THIS SITE OR ANY THAT LOOK SIMILAR AND CLAIM TO SELL UGG BOOTS FOR AROUND £70.
I AM A POLICE OFFICER AND HAVE BEEN STUPID ENOUGH TO BE DUPED BY THIS COMPANY. THE GOODS THEY SEND ARE FAKE AND WILL MORELIKELY THAN NOT BE SEIZED BY CUSTOMS AS SUCH. YOU WILL THEN BE LEFT STRUGGLING TO GET ANY MONEY BACK.
THE COMPANY WILL RESPOND TO E-MAILS CLAIMING THEY ARE REFUNDING YOU, BUT YOU WILL GET NOTHING.
DO NOT BUY FROM THEM!
YOU HAVE BEEN WARNED!
Andy G

Thumbnail of user jik
1 review
1 helpful vote
November 9th, 2010

I ordered some boots for my daughter at the weekend... how stupid was I! At the moment am just praying will receive the fake boots rather than nothing for my 58 quid. Have a tracking number etc but am really really panicking now... especially as they now have my card details.

Thumbnail of user eveg1
1 review
0 helpful votes
January 6th, 2010

As soon as I had sent my details to UK. UGG-boots I had a bad feeling and I was right. No confirmation email arrived. I contacted my credit card company straight away, but the payment had already gone through. I now have to wait 30 days.
I did get in touch with this company through email -Hotmail address- alarm bells ringing away now.
They asked for more information, in broken English, I told them what they could do with that.
Eventually, they said they would transfer my complaint to another department. I asked for the name of the department, got no reply, no surprise there!

PLEASE-PLEASE stay away from this, what looks like a genuine site.

Thumbnail of user sarahw9
1 review
3 helpful votes
October 22nd, 2010

My daughter has just lost her birthday money on this website. DON'T USE IT. It's her first purchase on the web! You cann't trust anyone and I mean anyone.

Thumbnail of user sarahc2
1 review
4 helpful votes
January 16th, 2010

I stupidly ordered a pair of boots from this site. They took 3 weeks to arrive. They are obviously fakes - not suede and not sheepskin. I called my bank as I had paid with their Visa card. They said they would immediately credit my account with the money, and look into it. I wrote to the company and said I was very disappointed, I didn't want the boots and I was certainly not going to pay to send them back. If they wanted them back, then they were to send me the cost of the postage. There started a week of them refusing to do that, and me refusing to post them back (secure in the knowledge that Visa had refunded me the money).
Two months on, the boots are still in their box and I never heard another word from the company. I would always recommend paying with Visa because they do have some responsibility in the transaction.

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