• Udemy

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Overview

Udemy has a rating of 4.46 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Udemy most frequently mention free courses. Udemy ranks 8th among Job Training sites.

  • Service
    12
  • Value
    13
  • Shipping
    6
  • Returns
    7
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

Critical highlights

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How would you rate Udemy?
Top Positive Review

“New age education.”

Si T.
1/6/24

The range of courses is amazing. But sometimes the quality of sound and video is not that great. All in all you have to know which one is good. Maybe do some research.

Top Critical Review

“Udemy instructor banned for no reason”

Amjr S.
6/17/20

For two years I was an udemy instructor, but this last month I was banned for no reason, I spent a month sending an email to 'Udemy Trust & Safety' <*******@udemy.com> I never received a return, they banned your account from your courses which took years to be done it destroys your life, and just leave you in the empty space without answering.

Reviews (104)

Rating

Timeframe

Other

Thumbnail of user darrenw346
3 reviews
1 helpful vote
December 30th, 2023

When I set out to get certified in different areas, I was at a loss since I needed many different certifications. The books and practice test manuals were beyond my purchasing range. Udemy offered a huge library that I could access anywhere from my phone or laptop. Didn't matter if I was on a flight to London or a quick trip to California. To date, I have not had any issues with their site being inaccessible. Purchasing courses and material is safe and simple with an easy and intuitive workflow from searching for courses to selecting payment to completing the transaction. Their customer service is superb to work with as they are able to answer all manner of questions pertaining to the service and issues that may arise.

Tip for consumers:
This is a fantastic site for everyone from the slacker to the scholarly. Excellent customer service, large selection and affordable pricing makes this a go-to for any education I or my family need.

Products used:
I've used multiple products across their library and have yet to be disappointed

Service
Value
Quality
Thumbnail of user fischerpete6r
4 reviews
0 helpful votes
January 10th, 2023

I wanted to improve my Excel skills. The courses at Udemy helped me with this, they also gave me a discount. I want to say that customer service is at the highest level and training, although at low prices, is of high quality. The information that I received here and still receive, I can freely apply in my work, this is what I needed. The goal has been reached

Thumbnail of user sit5
16 reviews
11 helpful votes
January 6th, 2024

The range of courses is amazing. But sometimes the quality of sound and video is not that great.
All in all you have to know which one is good. Maybe do some research.

Thumbnail of user vaen1713
20 reviews
0 helpful votes
June 24th, 2023

An Excellent platform for online learning. The platform offers a broad range of courses on various topics, ranging from programming, business, and marketing to personal development. I have taken several courses on Udemy, and the quality of instruction and the materials provided are top-notch.
What I like most about Udemy is the flexibility. I can study at my own pace, at any time, and from anywhere. The platform's user interface is intuitive and easy to navigate, and the course content is presented in video format, making it easy to follow and understand. Furthermore, Udemy offers a certificate of completion for courses, which can be a great way to showcase your new skills to potential.

The platform is very user-friendly, affordable, and offers a myriad of courses that cater to anyone's interests. If you're looking for high-quality online learning resources, Udemy is definitely worth checking out.

Tip for consumers:
Pros:
1. Large urse library: Udemy offers a wide range of courses from beginner to advanced levels on different topics from business, development, photography to personal development and beyond.

2. Affordable prices: Udemy's pricing model is affordable and many of its courses are available at less than $20.

3. Lifetime access: Students can access the courses they purchase for a lifetime. This means they can review course materials and take revisions even after completing the course.

4

Products used:
CCNA

Service
Value
Shipping
Returns
Quality
Thumbnail of user amjrs
1 review
1 helpful vote
June 17th, 2020

For two years I was an udemy instructor, but this last month I was banned for no reason, I spent a month sending an email to 'Udemy Trust & Safety' <*******@udemy.com> I never received a return, they banned your account from your courses which took years to be done it destroys your life, and just leave you in the empty space without answering.

Thumbnail of user immanuel.pochtar
3 reviews
0 helpful votes
July 29th, 2023

I found courses that really improved my knowledge in many things. Their price change all the time, but always you can catch the time when it around 20 $

Thumbnail of user bobbyb471
4 reviews
0 helpful votes
February 27th, 2023

Udemy has been a game changer for my personal and professional development. The platform offers a wide range of courses taught by knowledgeable instructors at an affordable price. I love the flexibility to learn at my own pace and the convenience of having access to course materials anytime.

Thumbnail of user janiceb985
3 reviews
0 helpful votes
September 17th, 2022

Purchased course to pass Network+ exam. It worked and I felt at a "sale" price, it was worth it. The only issue I have is that the Network + certification hasn't netted me a job in the pay range stated by CompTIA. I don't have a bachelor degree in anything IT related, so any jobs willing to interview me pay ridiculously low wages or require an IT related degree.

Tip for consumers:
A great prep for the exam. Covers exam topics. If you have no IT experience, it may be a bit difficult.

Products used:
CompTIA Network+ Certification

Thumbnail of user johnw4522
4 reviews
1 helpful vote
September 30th, 2021

I've ordered a couple of courses from Udemy company. They're good for getting general knowledge on a subject relatively quickly in a structured manner. If you wanna get more in-depth knowledge though, I would not advice. The business model does not encourage really in-depth content!

Products used:
Online courses

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthaw181
1 review
0 helpful votes
January 29th, 2020

Their discounts are awesome! Choose your category, look for the sources with the highest rating and duration, and you'll definitely find something interesting and created by professionals in the niche. Last time I bought 3 courses each at 10 bucks. That was the new year sale, but they have sales pretty often.

Thumbnail of user andrewh1261
3 reviews
18 helpful votes
August 4th, 2021

It's the best website for those who wants to study IT. They offer good discounts for their courses. I bought Front-End Development course for 15 USD and really like it!

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Value
Shipping
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Thumbnail of user dilanc1
2 reviews
2 helpful votes
May 27th, 2020

I like the process of discovering new things. Classical education can be boring and I don't feel I can track my progress when in college. But here I learn new things daily and I like the online format of education much more. I've just started a new course in machine learning. It's really interesting.

Thumbnail of user anona83
6 reviews
16 helpful votes
July 5th, 2021

Some good courses too but just low quality for the money.

Plus, so hard to contact a human. Still waiting.

Thumbnail of user johnnyf32
1 review
0 helpful votes
November 10th, 2018

There is a whole bunch of tutorials on Udemy to choose from. Most are paid, some are free but not always good quality. Its possible to find coupons to get free or ridiculously discounted courses so you can always get what you want for a really small price. Solving issues during a course is pretty easy because other students can leave comments on every video and ask questions and solve problems together and if its really serious the instructor will help out too.

Thumbnail of user sharonz6
22 reviews
70 helpful votes
February 10th, 2018

You do get what you pay for. However, I love the selection of courses and I would not be able to afford all that I purchased here anywhere else. I took a great intro yoga course and on my way to learn Excel and improve my Microsoft Office skills. We will see how my hip hop class is. Some complain about the course quality, but really when you pay $10 - $15 they aren't going to be stellar or the best around. But for budget courses, I think you get what you should expect. Happy Learning all.

Thumbnail of user markb2137
2 reviews
1 helpful vote
June 30th, 2020

I used it to find courses when I was changing a job. There were plenty offers and so many discounts! Easy search and understandable interface.

Thumbnail of user nielm3
2 reviews
0 helpful votes
March 11th, 2020

I took a few courses on philosophy and I am so happy I did! Online courses rock! Keep learning new things guys!

Thumbnail of user helenm123
95 reviews
168 helpful votes
March 9th, 2020

I have become a habitual user of Udemy for all my basic educational and informational needs. Other than perhaps Amazon.com Kindle books, I tend towards Udemy's instructors for a recent drawing course, finance course, etc. Some information given here tends to be too generic to be dependable and useful, but overall I like Udemy's course offerings and panel of instructors. The only concern I have with this site is the low prices they charge which may or may not be as scrupulous treatment of instructors as one can give a person who is educating others. The customer service here has improved significantly in terms of delay in response times to a support ticket and resolution of student issues in the last 2 years (since 2018), though I haven't utilized Udemy as an instructor so I cannot comment on the level of customer support shown for them. If you are an instructor I recommend you not give out much information and that you use caution unless you are not expecting high return on investment for giving the instruction to others.

Products used:
Drawing course, finance course, derivatives trading course.

Service
Value
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Thumbnail of user jamesd1041
1 review
0 helpful votes
September 26th, 2019

La chemise était exactement comme indiqué. La commande est venue très vite. Je vais certainement commander chez eux à nouveau! La taille était parfaite selon le tableau des tailles. C'était une chemise Gilden sur laquelle elle était imprimée et pour moi, c'est l'une des meilleures.

Thumbnail of user joyeetab
1 review
0 helpful votes
May 2nd, 2017

Recently, I started to do SEO on my own website. But I need to learn it from an online course as because I don't have time to take a course from an institution. So I choose a course from peter kent.
I think this is the best SEO course from Udemy and recently they are having an offer. I want to share a coupon discount which will get you 190$ discount which means $200 dollar course just in $10 here is the coupon code: TENDOLLAR
Use this and get 190$ discount

Service
Value
Returns
Quality
Thumbnail of user loryt
10 reviews
8 helpful votes
April 15th, 2017

First courses I got here were related to design. They turned out to be helful without doubts and use many tricks when designing anything (for my personal purposes only). The next course I'd love to take is excel and word. They are the simple progs used daily, but there are so many secrets to be learned and remembered.

Besides< as I can see there are discounts on the website right now. Great!

Thumbnail of user chloem72
2 reviews
6 helpful votes
June 25th, 2020

I've found a few free courses and It was much fun to study them. I like online learning with no strict deadlines and no marks.

Thumbnail of user dylanm93
2 reviews
1 helpful vote
October 23rd, 2019

The support is pitiful. The quality of a lot of courses is close to 0. All courses are on a "LIMITED TIME" offer with a 90% discount that changes the price of a 1 hour video from 200$ to 10$ and the real price only changes during actual discounts like Black Friday. Really shady and horrible marketing in the long term. I am disappointed as this used to be my favorite MOOC but now they became a cash-grab company.

Thumbnail of user mikec330
1 review
3 helpful votes
July 28th, 2017

Udemy makes it easy for you to find the education you want, at a price you can afford. As a software programmer it is important for me to stay up to date on new updates to the languages I use, and Udemy has a large catalog of courses to help me. I've even picked up some new languages because the courses of fun and easy to use. Udemy itself is smartly constructed to give you access to your courses and course material easily. I highly recomment Udemy.

Thumbnail of user mohank18
6 reviews
5 helpful votes
September 30th, 2019

I have been using udemy for two years and the courses are good with less price. I am able to purchase and study on my own from mobile and laptop easily.

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