Here’s what consumers have asked with answers from TwinkleDeals staff and previous consumers.
I paid through pay pal then contacted them and explained the situation! (Basically that I was an idiot to buy those clothes before checking out their credibility!) They ended up canceling my order! Good luck. Oh, and you can also contact your bank and tell them it was all a scam and they too, will refund you!
Dear Kay, Thank you for your feedback. All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the client during the check out process. Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them. For more details on shipping methods, please click here: http://www.twinkledeals.com/shipping-handling. Could you please tell us your order number and ticket number? Once we received the information, we will check this issue and resolve it to your satisfaction. Thank you for your patience. Twinkledeals Team
Hi Shirleen, save your time and money hun, they sell shoddy goods and are really not a good retail outlet. Read reviews and go to your local high street or Boohoo. Small time crooks in reality.
Call your bank and tell them the company is a scam, they should be able to give you back your money... you wont want the stuff even if its received i promise you, its utter $#*!! Stop worrying about Christmas presents as you would be too embarrassed to give these clothes away even if you got them, trust me i got mine, and would have been happier wearing a bin bag... get your money back from the bank as soon as you can, report them as fraud... all they have to do to believe you is take one look at this site! And tell everyone you know about the company being a scam so no one else makes the same mistake... PS this company trades in lots of other names... Nasty Dress, Rosie Gal, and many others!
Dear Shadiah, Thank you for your recent question. We are here to help you. There is some issue with your parcel and we had contacted you about the parcel information, please keep communication with us at there. Thank you for bring this issue to our attention. Best Regards Customer Service
After going back and forth with them (via email) and letting them know that I am posting bad reviews on them to include on Facebook (which I did both), they are supposedly going to refund me the money in the next 10 days... will see
I'm not sure, it's impossible to get answers from them. I've been in correspondence with them since my first issue (over a monah ago) and have no answers as they take 3 days to a week to respond. It's most likely a scam.
Hard to say, my last order finally arrived last week (don't remember how many months at this point), but that one much like the other 2 looked nothing like it did online. After various emails and this review they said they will refund me, will see, waiting, they said it can take couple weeks.