why is it that anytime i try to put in my Email account it always saying that my account is INCORRECT.

asked by Patricia L. on 9/26/17

1 Answer
Thumbnail of user servicer1

Thanks for contacting Trendsgal.

If you're having trouble logging in, you may be entering incorrect information.

Please check the following details:
1. Clear Your Browser's Cache and Cookies
Your Internet browser's "Help" menu will have instructions for how to clear the cache and cookies.
CAPS Lock and NUM Lock on Your Keyboard
Passwords are case sensitive, so "PASSWORD" and "Password" are recognized as two different passwords.
2. Incorrect E-mail Address
Your e-mail address must be in this format: username@domain.com (or. Net,. Org,. Edu, etc.). If you have more than one e-mail address, be sure that you're using the correct e-mail address and password combination for the account you are trying to access. Also, if your computer is set to auto-complete the e-mail, make sure it's the correct e-mail address listed.
3. Incorrect Password
Please take the following steps to reset your password
1). Click Forgot Your Password. http://user.trendsgal.com/m-users-a-reset_password.htm
2). Follow the on-screen instructions:
Copy the letters or number from a picture in the text entry box called Access code and then click Continue.
3). Please go to your email box, you will have received a new password for your Trendsgal account. If you havent received our email after 2 minutes, please check your spams or junk emails. Our email may have landed there.

Helpful  (0)

Add your answer

Ask a question

Get answers from the TrendsGal staff and other customers.

Have a question about
TrendsGal?
Post Review