Sorry.... but I disagree with @millerm... I could barely understand any of the 3 or 4 reps I dealt with when I had to call! Instead of answering any questions, they just repeated what seemed like a canned script. Absolutely the WORST customer service staff with almost ZERO communication skill, in my opinion.1 Answer
asked byon 9/4/15
I totally disagree, you will never understand if you don't like to understand. If you try tonipen your ears and listen carefully without so much objections in mind, i bet you will understand. If you are a frequent flyer, you will know that these travel agencies has no control of the policies of the tickets, as they are implemented by airlines. And when you book a trip online, either from travel agencies or airlines websites, you will be informed of the policies. I bet you know how to read and understands simple english word, like non refundable right?
Votes Thanks for voting!
Votes Thanks for voting!
More questions about TravelocityWhy is it when a manger from Travelocity tell u something is a lie I have been on hold 2 HR rite now waiting on manger why Why does Travelocity list Tamarack Lodge at Bear Valley as having no rooms available when ii know I can go directly to the Lodge website fo a room? I am trying to use my tmobile coupon for an activity, but I have been on hold for an hour. Not sure what to do the travel insurance is useless, andthe company will make you call local properties to cancel reservations. my itinerary included an easy jet leg whivh was non refundable and i was asked to make an international call twice, once to cancel and another time to get them to fax the cancellation to "senior advisory group" at travelocity so they could continue to process the claim. why do you have such terrible customer service? i paid 182216 for a cruise. I can get the same cruise for 170215 from cruise.com I called and spoke to someone at travelocity she got the same price 120 cheaper, I needed a supervisor to get the credit. the supervisor claims she cant get the same price. now what? How can they possibly stay in business? Worst practices ever! Is there a charge/penalty for cancellation of a trip? how do I get corporate an email IM tired of dealing with customer service? why are there so many negative reviews? it makes me not even want to book anything
Is this your business?
Owners and employees, register now to answer these questions from potential customers. Register now