• TransTutors

TransTutors

Overview

TransTutors has a rating of 3.01 stars from 428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TransTutors most frequently mention good grades, assignment help, and quality work. TransTutors ranks 508th among Tutor sites.

  • Service
    85
  • Value
    60
  • Shipping
    35
  • Returns
    39
  • Quality
    84

This company responds to reviews on average within 21 days

Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
10
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Horrible customer service, blame-shifting, and all over $20 that meant nothing to them and everything to my family.
How would you rate TransTutors?
Top Positive Review

“Coding made easy”

Kenny L.
4/13/23

As someone who has used Transtutors for coding homework help, I can say with confidence that it is an excellent resource for students in need of programming assistance. The team of experts at Transtutors is incredibly knowledgeable and skilled in various programming languages, including Python, Java, C+, and more. They have helped me complete several coding works, and their guidance has been invaluable in improving my programming skills.

Top Critical Review

“Transtutor Is A Scam!”

Jenny C.
12/9/23

They stole my personal and bank account information and pulled $19.99 from my account. Will lodge a complaint to get that little bird behind that fake business out of the way.

Reviews (428)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user jenny.droiidesign
1 review
0 helpful votes
December 9th, 2023

They stole my personal and bank account information and pulled $19.99 from my account. Will lodge a complaint to get that little bird behind that fake business out of the way.

Tip for consumers:
I only tried to use their ''7 days free trial'' which resulted to be false because they did not provided to me. With only an email that is not even associated with my bank account they were able to immediately attempt to charge my bank account. Since the trial was false advertisement, I tried to cancel my account but it took them only seconds to steal my information. Then, 8 days later the charge went through my bank account. I swear I will lodge a complaint against you to its last consequences.

Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Jenny C.,

We are sincerely sorry to hear about the issues you've encountered with Transtutors. Our team is dedicated to addressing and resolving such matters promptly.

To assist you better, could you please provide us with additional details such as your email address, transaction ID, or user ID? This information will allow us to investigate the matter thoroughly and take appropriate action.

You can share the details by sending an email to cs@transtutors.com or by sending a direct message here. Rest assured, we take matters of security and customer satisfaction seriously, and we are committed to resolving this issue as swiftly as possible.

Thank you for bringing this to our attention, and we appreciate your cooperation.

Best regards,

Hitesh M
Customer Support Team
Transtutors

Thumbnail of user anaselaespicante
1 review
0 helpful votes
March 8th, 2024

THIS IS THE BIGGEST SCAM I HGAVE EVER INVESTED IN! Completely dissatisfied! DO NOT WASTE YOUR PRECIOUS MONEY! I had needed some help and my teacher wasnt replying so i came here. I shouldve stuck to Chegg or the other sites I usually use because not only did it say there was an answer. That was wrong. It was a blank document. Not only that, but i spent 20 dollars on help I DID NOT GET! This inevitably led me missing a deadline due to having to figure out something entirely on my own! WHY PAY FOR A SERVICE THAT DOESNT WORK! At least let me get my money back. I tried to talk to them... they absolutely refused.! YOU CAN REEAD THE ANSWER IT ONLY SAYS THE SOLUTION CAN BE FOUND. But doesnt say how?!?! WTF!

Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Hi Anasela B.

We are sorry for the trouble caused, our team will look into the issue and resolve it ASAP.
Request you to share your details at cs@transtutors.com

Regards,
Hitesh M

Thumbnail of user kennyl150
1 review
0 helpful votes
April 13th, 2023

As someone who has used Transtutors for coding homework help, I can say with confidence that it is an excellent resource for students in need of programming assistance.

The team of experts at Transtutors is incredibly knowledgeable and skilled in various programming languages, including Python, Java, C+, and more. They have helped me complete several coding works, and their guidance has been invaluable in improving my programming skills.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Kenny,

Thank you for taking the time to write this positive review of Transtutors! We're thrilled to hear that our team of programming experts was able to provide you with valuable assistance in completing your coding assignments and improving your programming skills.

At Transtutors, we pride ourselves on providing high-quality homework help to students in need. Our team of experts is dedicated to helping students succeed in their academic endeavors by providing personalized guidance and support. We're glad to hear that we were able to meet your expectations and provide you with the programming assistance you needed.

Thank you again for your review, and please don't hesitate to reach out to us in the future if you ever need programming help again. We look forward to continuing to support you in your academic journey!
Best regards,

Transtutors Customer Support Team

Thumbnail of user sufir1
1 review
1 helpful vote
January 10th, 2023

I had a few communication problem in the beginning, but my grievances were handled very professionally by the team. I got my order before deadline making it possible for me to secure good grades. I would like to thank the brilliant tutors who supported me throughout and delivered the best quality work

Service
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Sufi R.

Thank you for your words, happy to help.

Regards,
Hitesh M

Thumbnail of user rocioe17
1 review
1 helpful vote
September 29th, 2023
Verified purchase

Signed up for a free 7 day trial but was immediately charged for a month. Cancelled subscription immediately and now I'm disputing the charges with my bank since they refused to offer me a refund.

Completely unacceptable!

Service
Value
Returns
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Rocio E.

Thank you for reaching out to us, and we apologize for any inconvenience you've experienced. We're here to help resolve the issue with your subscription promptly.

To assist you further, could you please provide us with your registered email address? You can share it with us via direct message here or send an email to cs@transtutors.com. Once we have this information, we'll investigate the situation and work towards a resolution.

We appreciate your patience and understanding as we strive to ensure your satisfaction with our services.

Best regards,

Hitesh M
Customer Support Team
Transtutors.com

Thumbnail of user triar
1 review
2 helpful votes
January 7th, 2022

Was really disappointed with the essay I received. Spelling errors and grammatical errors and although they promised an A grade, received only a C. Would not recommend

Service
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Tria,

We are sorry for the trouble caused, please share your registered user id with us in a private message so that we can review what went wrong with your orders with us. Please be assured of a fair resolution. Update, we are still waiting for your message, please get in touch with us to resolve the issue

Regards,
Hitesh

Thumbnail of user zoer133
1 review
0 helpful votes
April 8th, 2022

People are always ready to help. Good services from Transtutor, Highly recommended to all my friends.

Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Zoe,

I am sorry for the trouble caused, please provide me your registered email address in my private chat here on Sitejabber, I will surely review and help.
Please be assured of a fair resolution.

Update: Thank you for showing trust in our customer service, it was really nice to help you and provide better service as promised.

Regards,
Hitesh

Thumbnail of user anilt4
2 reviews
0 helpful votes
February 26th, 2023

Recently I have place an order with transtutors but they really delivered the $#*! quality assignment which lead me to unsuccess to achieve a goal. They do not start the work without charging 100% percent fees on advance and asked too many things for verification if you ask your money back.
In my assignment, the tutor wrote completely out of context answer and delivered it to me. So I recommend to think all of you guys before placing an order. If you guys wanna see proof my end I can provide it.

Thanks

Service
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Anil T,

We apologize for the negative experience you had with our services. We take all feedback seriously and would like to investigate the matter thoroughly to ensure that such incidents do not happen in the future. To help us do that, we kindly request that you provide us with your order number and any other relevant details so we can look into it and take appropriate action.

Regarding the payment, we require full payment in advance to initiate work, as it is a standard industry practice. As for verification, it is to ensure that we have all the necessary details to complete the assignment as per your requirements.

We understand that you may be unhappy with our services and would like to address your concerns. However, please note that we will only offer a refund if we find that your claim is true. Therefore, we kindly request that you reach out to us directly on Sitejabber or through email at cs@transtutors.com so that we can investigate the matter further and resolve the issue.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

Best regards,
Transtutors Team

Thumbnail of user elijahq76
1 review
0 helpful votes
March 20th, 2023

I had an incredible experience with Transtutors. From the moment I signed up, I felt supported and valued as a student. Their team of tutors are highly qualified and knowledgeable in their respective subjects. I had trouble understanding complex topics in my engineering course, but the tutor assigned to me was patient and explained everything in a clear and concise manner.

Service
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Elijah Q.,

Thank you for taking the time to share your positive experience with Transtutors. We are thrilled to hear that you found our team of tutors to be highly qualified and knowledgeable in their respective subjects, and that you felt supported and valued as a student from the moment you signed up.

We understand that engineering courses can be challenging, and we are pleased to hear that the tutor assigned to you was patient and able to explain complex topics in a clear and concise manner. Our goal at Transtutors is to help students succeed academically, and we are glad that we were able to assist you in your studies.

Thank you again for your kind words and for choosing Transtutors as your academic partner. We wish you all the best in your academic and professional pursuits.

Best regards,
Transtutors Customer Support

Thumbnail of user richardmwania025
1 review
1 helpful vote
April 14th, 2023

Don't engage these scammers if you are a tutor and don't want to waste your time and knowledge. You will work, and at the time of payment, they will deactivate your account without any apparent reason and fail to generate your payment. These idiots deactivated my account with over 6,000 questions solved and failed to pay. They claimed that my rating was below 3.5, and my rating was at 4.2. Afterward, they claimed it was because of other reasons.

Products used:
Tutoring service

Service
Value
Shipping
Returns
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Richard,

We apologize for any inconvenience caused. We take such feedback seriously, and we would like to investigate this issue further. Could you please send us your tutor ID via direct message or email us at careers@transtutors.com? This will help us to identify your account and investigate the issue you have raised.

Thank you for your cooperation.

Best regards,
Hitesh M
Transtutors Support Team

Thumbnail of user aaronk324
1 review
3 helpful votes
October 14th, 2021
Verified purchase

I engaged this company to do some work for me and the quality was appalling! I would not use them again if my life depended on it.
The management staff was unwilling to give me a refund due to the terrible work quality they delivered, which I could not use at all, but instead, just kept changing tutors and wanting to resubmit revisions (which never got better) and wasted too many hours of my time.
Whatever you do, don't go near them!

Tip for consumers:
Don't go near them!

Products used:
Assignment Submisions

Service
Value
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Aaron,

I am sorry for the trouble caused, I request you to provide me with your order number in a direct message here so that I will make sure you get a fair resolution from our end.

Regards,
Allen Winter.
Transtutors.com

Thumbnail of user hangn1
2 reviews
2 helpful votes
March 29th, 2023
Verified purchase

They approved the quoted price, and then come back to increase price. I finally cancel the membership and the order. It's such a waste of time and money

Tip for consumers:
go away

Products used:
tutor

Service
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Kate,

We apologize for any inconvenience caused. We would like to assist you and resolve this matter as soon as possible. Could you please provide us with your order details so that we can investigate the matter further?

We request you to kindly connect with us via private message here or email at cs@transtutors.com with your order details. We are committed to providing our customers with quality service and we would like to ensure that your concerns are addressed promptly.

Thank you for your understanding and we look forward to hearing from you soon.

Best regards,
Transtutors Customer Service Team

Thumbnail of user aishar30
1 review
3 helpful votes
October 26th, 2021

The work was not given, as the tutor didnt look at my assignment and copied the solution, but they refunded me due to this reason. Go at your own risk

Tip for consumers:
Use at your own risk

Products used:
NONE

Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Aisha,

I am extremely sorry to know that you have faced trouble with the Transtutors, Can you please share your order Id or registered email address with me in a private message so that I can help you from here and provide a fair resolution.

Regards,
Allen

Thumbnail of user johns13580
1 review
0 helpful votes
June 2nd, 2023

Sign up requires monthly auto-renew to active with no way to turn it off unless you cancel the subscription. Upon canceling the subscription you loose access immediately. I.e. I paid 25$ for a 30 day subscription, cancelled the subscription immediately prevent auto-renewal next month, immediately lost access to paid subscription content. Contacted their customer support explaining that I am suppose to have access for the next 30 days, they pointed to the term & conditions said once a subscription is cancelled your access is revoked immediately. Huge scam and in violation of several consumer rights laws.

Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear John S.,

We apologize for any inconvenience you experienced with our subscription service. We understand your frustration regarding the cancellation process and the immediate loss of access to paid subscription content. We'd like to address your concerns and assist you further, but we'll need some additional information to investigate the matter thoroughly.

To ensure a prompt resolution, we kindly request that you share your account details with us via direct message (DM) here. Alternatively, you can send the details to our customer support email at cs@transtutors.com. By providing us with the necessary information, we'll be able to review your case in detail and work towards a satisfactory solution.

Once again, we apologize for any inconvenience caused, and we appreciate your cooperation in resolving this matter. We look forward to assisting you and restoring your access to the paid subscription content.

Best regards,
Hitesh M
Head Customer Relations.
Transtutors.com

Thumbnail of user tamyl1
1 review
1 helpful vote
September 1st, 2019

The quality of assistance i got form Transtutor is just perfect! I got a very good grade for my thesis writing, they completed it in the given time. Thereby, I got enough time to prepare the presentation before the final submission. It is a great e-learning platform where I can completely rely on for my other coming projects or university work. It is also easy going on my pocket.
The small issues that came were immediately sorted by them.

Thumbnail of user akankshas25
1 review
6 helpful votes
August 14th, 2021

I worked so hard on the questions and at the time of payment they decided to revoke my account for no reason
And not only that they froze my last month's income as well.
This is the worst company to be associated with
They'll misuse of your talents
And benefit from your hard work.
Their team is useless too
Very insensitive towards others problems.

Tip for consumers:
Don't waste your skills on this website .
Go for better alternatives .

Service
Value
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Akanksha,

We are sorry for the trouble caused, please share your tutor Id with us so that we can help you by providing an appropriate reason for the tutor account disapproval.

Regards,
GTA team,
Transtutors.

Thumbnail of user hinak21
1 review
0 helpful votes
March 13th, 2023

One of the things that set Transtutors apart from other online tutoring platforms is the quality of its tutors. All tutors are highly qualified in their respective subjects and possess a deep understanding of the subject matter. They also have extensive experience in teaching students at all levels, from high school to graduate level.

Another great feature of Transtutors is the availability of tutors round the clock. This means that students can get help whenever they need it, regardless of their location. The website also offers flexible payment options, which make it affordable for students of all backgrounds.

Service
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Hina K,

Thank you for highlighting some of the unique features of Transtutors. We take great pride in our team of highly qualified tutors who possess deep subject matter expertise and extensive teaching experience. We are also glad to hear that our round-the-clock availability and flexible payment options have been helpful for students.

At Transtutors, we are committed to providing quality academic assistance to students worldwide. If you have any specific concerns or suggestions, please feel free to share them with us in a private message or email at cs@transtutors.com. We appreciate your feedback and look forward to serving you better in the future.

Regards,
Transtutors.com Team

Thumbnail of user maka4
1 review
1 helpful vote
August 3rd, 2018

It has been a good experience walking with you people. Yes, I have spent money but the kind of result I have achieved is reflectant of your meticulous effort which you put in for your clients. Thank u Guys for all the help. Hoping a similar kind of service from you guys in future.

Thumbnail of user pamelab2220
1 review
0 helpful votes
March 30th, 2023

Transtutors is an excellent online platform that provides high-quality academic assistance to students. Their team of experts is knowledgeable, professional, and always willing to go the extra mile to ensure that students receive the help they need. The platform is user-friendly, affordable, and provides timely solutions to academic problems. Highly recommended!

Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Pamela,

Thank you for sharing your review of Transtutors! It's great to hear that you had a positive experience with their online platform and team of experts. It's also good to know that they are able to provide high-quality academic assistance to students in a user-friendly and affordable way. Your recommendation will surely be helpful for others who are looking for academic support.

The Transtutors Team

Thumbnail of user robd422
1 review
0 helpful votes
February 9th, 2023

If you go to their website you can find multiple users asking how to cancel their subscription or the fact they did cancel their subscription yet we're still having money taken from their account. To add it's not easy at all for you to cancel their marketing emails. There is something extremely fishy about this website. Do not use

Service
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Rob D,

Thank you for sharing your concerns with us. We take feedback from our customers seriously and would like to apologize for any inconvenience you may have experienced.

We understand the importance of user privacy and the ease of cancelling a subscription. If you are facing issues with cancelling your subscription, we would be more than happy to assist you in finding a solution. You can reach out to our customer support team at cs@transtutors.com or send us a private message here on the review platform and we will connect with you as soon as possible to fix the issue.

We value your trust in our services and would like to assure you that we take all necessary measures to ensure our customers have a positive experience with us.

Best regards,
Transtutors.com

Thumbnail of user seans1203
1 review
0 helpful votes
April 27th, 2023

Signed up thinking it was for a free 7 day trial but my card was immediately charged for a month. I tried to cancel but the website does not let you. Website is a scam! Do not sign up!

Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Sean S,

We apologize for any confusion or inconvenience caused by our service. We would like to assist you with this matter, however, we are unable to locate your account information from this public review.

We would kindly request that you send us a direct message (DM) or email at cs@transtutors.com with your account details, including the email address used to sign up for our service. This will allow us to investigate and resolve the issue promptly.

We take all customer concerns seriously and strive to ensure a satisfactory resolution. We look forward to hearing from you soon and resolving this matter.

Best regards,
Hitesh@ Transtutors

Thumbnail of user priyanks4
1 review
1 helpful vote
March 13th, 2019

I uploaded one of my major assignments. It was due in 4 days. They returned the solution within 48 hours. Initially the quality of the assignment was not up to the mark. I asked the team to get the solution revised properly.

After couple of revisions the assignment came flawless. They patiently handled my query and got the revisions within 16 hours.

I think I'd like to try them again for the assignment service.

Tip for consumers:
First time users should be a bit pateint. The quality gets better with couple of enhancements.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sahilv7
1 review
0 helpful votes
May 26th, 2021

This website is amazing for you to help in your homework. You can easily understand, it is user friendly and They deliever the assignment on time. Good initiative. Appreciate the help transtutor.

Service
Value
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Thank you so much for your valuable feedback, we would strive to maintain and grow our service quality.

Thumbnail of user fadiay
2 reviews
0 helpful votes
December 8th, 2022

I requested many assignments on this platform; unless your assignment is short and can be done within one week, you will have an issue regarding delivering on time and delivering the correct assignment. They will start lying and wasting your time and even if the assignment is incomplete or incorrect, they won't refund you. I have a pending order with them, and they failed to deliver it as requested. I requested a cancellation and a refund, and they agreed to cancel but refused to refund me the amount. I will post an update about the status of my order.

Service
Quality
Thumbnail of user hiteshm11
Hitesh M. – TransTutors Rep

Dear Fadia Y.

We are sorry for the trouble caused, please provide your order number via email cs@transtutors.com or send a direct message here to me.

Rest assured of a fair resolution from our end.

Regards,
Hitesh M

Thumbnail of user thomass993
1 review
15 helpful votes
February 4th, 2020

Nothing can be better as compared to availing Cheap Assignment Help which allow with high quality content from the team of experts. They have assisted and helped me for entire time. I had seven assignments and I used this site. They help me to get good grades on all of them. They are really sweet and well professional in their work. I feel glad to share my experience with you guys Transtutors is really a right platform for student. Must try it once!

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From the business

TransTutors is has the largest online question bank. We specialize in providing homework assistance to individuals across the globe in every subject. We also provide a subscription to our question bank at a very nominal cost. Moreover, We motivate students to learn and explore things by providing incentives to students and professionals who answer question in our Database. We have also started an Internship program in universities based in US to promote learning and help students earn some money by using their knowledge.
We are involved in numerous Non-Profit Initiatives such as Helping Children in the War-torn ares of Kashmir and Arunachal Pradesh.

Business History

Some years ago, two emerging young faces from IIT-Delhi gave up their lucrative jobs with the American management consultancy firm, Kurt Salmon Associates, to strike out on their own with their undeterred faith and optimism aspiring to create value in the form a business that was not only challenging but was also path-breaking. The duo had a vision and they started on a mission to realize their vision.

They wanted to create a revolution in Online education System. They founded TransTutors with the vision to connect students from all across the world to Experts around the world. Today, Transtutors is a major platform where Experts around the world can share their knowledge with students who need it.

Company Representative

Thumbnail of user transwebg
TransTutors T.
Greviance
Typically responds within 21 days

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