• Tory Burch

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Overview

Tory Burch has a rating of 1 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Tory Burch ranks 604th among Clothing Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Tory Burch?
Top Critical Review

“Wow is all I can say - Theives with CRAP quality products”

S K.
4/9/23

This company has the worst quality products, but have somehow Marketed themselves as LUXURY items. The items I have personally purchased and others purchased by my friends are worst quality, overpriced garbage I have ever had the displeasure of wasting my hard earned money on. NEVER buy this brand. It is WAY overpriced. The customer service was horrendous and they stole money from me and called it the cost of shipping/refunding. When I tried to return something they told me I can only "exchange" the item in store, or return via shipping, which is where they burned me. They deducted $200 + USD and said it was cost of shipping. NOT impressed. The purse my friend bought broke within the first few months, they wouldn't return it and blamed her. DON'T WASTE YOUR MONEY please. Thanks for reading!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user klers684
2 reviews
1 helpful vote
April 9th, 2023

This company has the worst quality products, but have somehow Marketed themselves as LUXURY items. The items I have personally purchased and others purchased by my friends are worst quality, overpriced garbage I have ever had the displeasure of wasting my hard earned money on. NEVER buy this brand. It is WAY overpriced. The customer service was horrendous and they stole money from me and called it the cost of shipping/refunding. When I tried to return something they told me I can only "exchange" the item in store, or return via shipping, which is where they burned me. They deducted $200 + USD and said it was cost of shipping. NOT impressed. The purse my friend bought broke within the first few months, they wouldn't return it and blamed her. DON'T WASTE YOUR MONEY please. Thanks for reading!

Service
Value
Shipping
Returns
Quality
Thumbnail of user theoa8
1 review
0 helpful votes
March 17th, 2016

I ordered some earrings from this site and was happy because I thought it was Tory Burch. Everything came to $37.00. They said shipping was free. They charged my acct $41.75 and sent something to my email saying that my card did not go through so my transaction was cancelled. They wanted me to do the whole transaction all over again. Thank God I didn't. I should have known this was not legit, they spelt "Tory Bruch" on the Jewelry they were advertising!

Thumbnail of user janaa
1 review
2 helpful votes
July 5th, 2011

The merchandise I received (2 pair of shoes) are of poor quality. They won't let me return the shoes or give me any credit. They keep giving me the run-around to avoid doing anything about my dissatisfaction. They keep telling me the shoes are great and everyone loves them. They came from China; made of plastic, not leather. They have since dropped this web site after I ordered from them and they are up and running under another name that is similar. AVOID any of these Tory Burch outlet stores online. You will be majorly dissapointed. Order from a reputable store in the United States. Don't order if there is no phone number!

Thumbnail of user sh699
1 review
2 helpful votes

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