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Here’s what consumers have asked with answers from Tophatter staff and previous consumers.
Masih, Tophatter is a 100% real online, mobile, marketplace offering an exciting way to shop by way of an auction! We are based in Palo Alto, CA, with offices in San Francisco as well. Please feel free to visit our About Us page here: https://tophatter.com/about Membership is free and there is no cost for bids. Sign up free here: https://tophatter.com Kind regards, Felicia
Pamela and Charles, As of today, the seller listed MSRP prices have been removed temporarily. Our engineers/developers are always working toward creating the best experience for users, and that means testing out different options from time to time. When bidding, we encourage each buyer to decide what is a fair or reasonable price based on the value he or she places on the item. Bidders decide how high they are willing to bid, and may stop bidding at any time. Warm regards, Felicia
Hi Angela, As a new user, you will need to pay after each win for your first 5 wins. Afterward, you're allowed to have a few unpaid invoices before needing to pay all before bidding again. If you need further assistance with this, please reach out to our dedicated support staff here: http://tinyurl.com/j8eo7hu Warm regards, Felicia
Hi Susan, the only information we have on an item is what the seller provides. We have strict policies that require sellers to accurately represent their items. If you receive your bracelet and are dissatisfied with the quality, it may be returned for a refund within 30 days from delivery date. Information on our Return Policy can be found in our FAQ here: http://tinyurl.com/h7xokwj Thank you!
So far no problems with security. Or protecting my information. Response to direct inquiries from me, in some cases, still have not been answered.
They are simply a crooked company just out for the almighty dollar. They mistreat both customers and sellers. Take the reviews to heart. Go shop elsewhere and save yourself money and stress.
Just read the reviews for Tophatter; not just here, but on other review sites. You'll find more fraud complaints than positive reviews. Go shop on more reputable sites and avoid the headache and being taken advantage of.
