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First question: Even if I pay for shipping why does it take so long to get to me?
asked by Wheres M. on 10/15/18
1 Answer
I surely understand wanting what you paid for to arrive as soon as possible. After you've purchased, you can click on any item from your My Orders page then click Where's My Item? to find the current status and timeline.

On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If the time-frames passes and you still haven't received your item please contact our dedicated customer support team by visiting My Orders, clicking the item, clicking Order FAQs, then clicking Contact Support and completing the form detailing the issue. We will be happy to help.
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