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TopHairWigs
Questions & Answers

40 reviews

Here’s what buyers have asked with answers from TopHairWigs staff and previous consumers.

4
questions answered
0%
answered within 1 day
Question:

I would like to know when am I getting my order. The order number is#102016, I ordered it on March 28th and I only received one item and I order 3.

Question:

Omg can I just get a tracking number

Question:

I paid for a wig a couple of days ago and haven't got a date or tracking number yet getting worried should I get my refund?

Answer:
Thank you for contacting to us. can you give us your order #? We will look it up what is going on with your order. Thank you
By Jacob N., over a year old
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Question:

why you can't get your wig order on time and where is a phone number where you can talk to someone

Question:

under the website if my orders don't get here by Friday I want my money back this is ridiculous.

Answer:
Hello Gabriela, please provide me with an order number so that I can find out what is going on with your order. I have not received any order under your name right now. Maybe it was a different website you have purchased from. Thank you.
By Jacob N., over a year old
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Question:

plus I tried to reach the number like 6 times and finally, a lady picked up rudely saying this is a wrong number it clearly says the number under the.

Question:

I order 6 packs of weave and in my order status, it says awaiting fulfillment how long is it going to take?

Question:

I ordered my wig 2nd Feb and not received it how long does it take to deliver

Answer:
Hello Jacqueline, it usually ships out the same or next business day and delivery can take one business day or up to four business days depending on the delivery location. Thank you.
By Jacob N., over a year old
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Question:

I'd like to order my hair from here but lots of negative comments should I take the risk?

Answer:
DON'T EVER ORDER FROM THIS ROGUE COMPANY! Please be careful.
By Josephine B., over a year old
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Typical questions asked
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