Here’s what consumers have asked with answers from TonyMoly staff and previous consumers.
They just came out with their new timeless ferment snail toner and emulsion set. I've been using it for some time now and I love it. It makes my skin a lot my hydrated with a youthful glow.
I would stay away from the Tony Moly lip scrub. It was way too creamy, doesn't exfoliate, and tastes bad. Their lovely eyebrow pencil was also way too red of a brown for my eyebrows.
Tonymoly online offers great customer support. One time my order said it was delivered but I never received it and I ended up calling their office in NY. They repsonded promptly and apologized for the inconvenience before shipping out another order to me! I'm a satisfied customer.